Device Repairs for Business
A UK repair partner for manufacturers, insurers, leasing companies, refurbishers and company fleets. Your process and references, our board-level bench.
- Device
- Wireless speaker
- Fault
- Stopped charging
- Your instruction
- Repair with parts from your stock
- Back to
- Your customer, by courier
- Received
- Diagnosed
- Repaired
- Returned
- Device
- Tablet, two years old
- Fault
- Cracked screen, liquid inside
- Your instruction
- Repair within the claim limit
- Back to
- Verdict to your handler, device to the policyholder
- Received
- Verdict
- Repaired
- Returned
- Device
- MacBook Pro 14
- Fault
- Liquid damage
- Your instruction
- Collect from the user, back up first
- Back to
- The user, with the same setup
- Collected
- Diagnosed
- Repaired
- Back with user
- Device
- Ex-lease laptops
- Fault
- Mixed faults
- Your instruction
- Repair where it pays
- Back to
- You, every unit graded with a note
- Received
- Tested
- Repaired
- Graded
- Device
- HP EliteBook 840
- Fault
- Worn keyboards
- Your instruction
- One price per unit
- Back to
- Your office, one invoice by asset tag
- Collected
- Quoted
- Repaired
- Invoiced
Who We Work With
Manufacturers
Warranty and out-of-warranty repairs in the UK on the products you make, handled to your returns procedure. Parts from your stock or sourced by us, and a fault report for every model.
Insurers and warranty providers
Claim devices diagnosed, a repair or replace verdict to your handler, and the repair done within the limit you set.
Leasing and device rental
Laptops collected from the people using them, repaired and returned with the same setup, your reference on every job.
Refurbishers and retailers
Returned and end-of-lease stock tested, repaired where it pays and graded unit by unit.
Company fleets
Staff laptops, phones and tablets in batches on your purchase order, at one price per unit.
Repair shops and IT support firms: our trade service does the work under your name.
How a Programme Runs
Set up around your process
Your references, your instruction for each device and where parts come from, agreed before the first device arrives.
Collected anywhere in the UK
By courier, from you, your customer or the person using the device.
Verdict, then repair
Board faults get a verdict and quote in 2 working days. Nothing is repaired outside the rules you set.
Returned and recorded
Tested before it leaves, with the fault found, the work done and the parts used on every job.
Programme report
Example of what you receive each month
- Received
- 64
- Repaired
- 52
- Replaced on our verdict
- 9
- Returned unrepaired
- 3
Most common faults
- Charging port14
- Screen11
- Keyboard9
- No power, board8
- Pricing
- Per job or per claim
- Minimum
- None
- Invoicing
- Monthly or per batch
- Warranty
- 6 to 12 months
Prices, service levels and account terms come to you by email.
What We Repair
Most programmes need one or more of these. Other electronics too, sent in batches, when parts exist or you can supply them.
Laptops
HP, Dell, Lenovo, Microsoft and Apple: keyboards, screens, batteries, charging ports and fans. Computer repairs
Phones and tablets
Screens, batteries and charging ports on phones and tablets. Phone repairs · Tablet repairs
Failed boards
No power or liquid damage: the board is repaired instead of replacing the device. Advanced repairs
Lost data
Files recovered from laptops and MacBooks that no longer start, failed hard drives and SSDs, external drives, memory cards and phones. When the device itself has failed, we repair it far enough to read the data. Under NDA when you need one. Data recovery
Work for Companies
Done in house by our own technicians. Described without names.
- A laptop leasing company14fields in the job brief agreed with them
Their reference, warranty status, data instruction and collection address are set out for each laptop, which we collect by courier from the business using it.
- A media company31HP EliteBook keyboards
Three orders over a year, with one price per unit agreed on each purchase order.
- A building services firm6Lenovo ThinkPads
Sent in two batches. Each laptop diagnosed and quoted line by line: keyboards, fans, a USB-C port, a full clean.
Frequently Asked Questions
Do we need a contract?
No. Start with a trial batch. Programmes that run well get agreed terms and service levels.
What happens to the data on the devices?
We follow your instruction for each device: keep it, back it up first, or erase it. We sign an NDA when you need one.
Does diagnosis cost anything?
When a fault needs a closer look, there is an assessment fee. It is credited towards the repair, so the quote is the full price of the job, never the fee plus the quote. The fee is not refunded if you decide not to go ahead or the device cannot be repaired. How diagnostics works
Do you also provide IT support and device management?
Yes, under our sister brand Evolfe: a helpdesk, security, Microsoft 365 and device management for teams without their own IT department. IT support for business at Evolfe
Other Ways We Work With Organisations
Get a Quote
If we have written to you, just reply to that email. Otherwise send the details below, and we come back with prices and account terms.