Desktop PC Repair & Custom Builds in London

Usually, yes — a desktop is a sum of replaceable parts, so one failed component rarely condemns the machine. Diagnostics is £39, tells you exactly what is wrong with a written repair price, and the fee is credited when you go ahead. If the honest answer is to put the money towards a new build instead, that is what we will tell you.

Parts jobs are usually same or next working day when the part is in stock — memory, storage, power supplies, cleaning and thermal work. Diagnostics takes one to three working days. Motherboard and graphics work takes two to five, because it is bench time under a microscope rather than a swap. Every service listed above shows its own turnaround, and you get the timescale with the quote rather than after.

A full assessment on the bench rather than a guess at the counter: power supply outputs measured under load, motherboard rails checked, memory and storage tested, graphics exercised, temperatures logged, and Windows checked for faults that only look like hardware. You get a written diagnosis and a fixed price for the repair. The fee comes off that repair when you go ahead, and if the machine is not worth fixing we say so and tell you which parts are worth carrying into the next one.

The work that reliably pays off is thermal and liquid: deep cleaning, fresh paste and thermal pads, fan and cooling repair, and liquid-damage cleaning — each with temperatures measured before and after, so you can see what changed. Component-level repair of the GPU itself is a different proposition. Success rates are low, the specific components are hard to source, and the bench hours mount up, so on most cards the money is better spent on a replacement — and that is what we will tell you after the assessment. On high-value cards, where the owner understands the odds and accepts the time and the cost, we will make the attempt.

Usually not, and we would rather tell you that than sell you the repair. Desktop boards are standardised, widely available and comparatively inexpensive, and they are not the most common failure in the first place — a dead machine is more often the power supply, the memory or the processor. What is worth paying for is finding out which of those it actually is: we test them in order, then quote the replacement of the part that failed. Component-level board repair is something we do daily on laptops and phones, where a new mainboard costs more than the machine; on a desktop it rarely adds up, and we only suggest it where the board is unobtainable, such as an older brand tower or a workstation.

It depends on the part, which is why the pricing above is split honestly: fixed prices where the job needs no parts, and a from-labour figure elsewhere with the parts priced after diagnosis. Either way you confirm the full quote before any work starts, and nothing is ordered until you do.

Yes — spills over a tower or an all-in-one, and cards or boards that have had a drink. Unplug it and do not try to power it on: what usually finishes a board is current running through wet traces, not the liquid itself. We strip it down, clean and treat the corrosion, then test and tell you honestly what survived. You get that verdict, and a price, before any repair goes ahead.

Yes, and it is some of our favourite work. No receipts, manuals or parts list needed; we diagnose the hardware in front of us, whether it is self-built, a boutique build or a prebuilt gaming tower. First-build faults usually come from a short list — memory seating, front-panel wiring, a CPU power cable left unplugged, a misplaced standoff — and we tell you what it was, so the next build goes smoother. No judgement; everyone has been there.

Yes. Tell us what the machine is for and roughly what you want to spend, and we specify it around the workload rather than around a parts list. You approve the full specification before anything is ordered. Build labour starts at £150 with parts quoted separately, and the finished machine is cable-managed, stress-tested and covered by our workmanship warranty. Already bought the parts? We will assemble, cable and test them.

Yes — it is one of the builds we are asked for most. Local model work is bounded by VRAM first, then by memory bandwidth and by whether the machine stays stable for hours rather than minutes, so the specification looks different from a gaming PC at the same budget. We size cooling and power for sustained full load and burn the machine in before it leaves.

Up to twelve months on repairs, covering the part we fitted and the work we did. Custom builds carry our workmanship warranty, and the components keep their own manufacturer warranties registered in your name. If something we touched fails inside the period, bring it back and we will put it right.

Just the tower — leave the monitor, keyboard, mouse and cables at home, we have everything on the bench. Two exceptions: bring the power brick with an all-in-one, and for a graphics-card-only job you can bring just the card.

Consumer repairs are workshop-based, and deliberately so: the microscope, the thermal camera and the test benches are here, which makes a tower cheaper and better repaired in Wimbledon than on a desk. For businesses and schools we do work on-site and in batches — collection, return and a single invoice, with volume pricing and one contact. Describe the fleet on the quote form and we will come back with numbers.