Contact Us
Need expert device repair or IT support? Our team is ready to help at our 2 London locations or via mail-in service from anywhere in the UK.
Our Locations
Wimbledon
Opening Hours:
| Monday-Friday: | 9am-6pm |
| Saturday: | 9am-4pm |
| Sunday: | Closed |
Specialties:
- ✓ Motherboard-level repairs
- ✓ Professional data recovery
- ✓ Advanced diagnostics
Oxford Street
4 Winsley St, Mappin House
Spaces, W1W 8HF, London
2-minute walk from Oxford Circus tube station
Opening Hours:
| Monday-Wednesday: | 9am-6pm |
| Thursday-Friday: | 8am-5pm |
| Weekend: | Closed |
Specialties:
- ✓ Quick repairs
- ✓ Business IT support
- ✓ Device diagnostics
Don’t Live in London?
We offer mail-in repair service for customers across the UK. Simply select your device, describe the issue, and we’ll guide you through the rest.
Pack & Send
Securely pack your device and send it to our service center using your preferred courier
Expert Repair
Our technicians diagnose and fix your device with frequent status updates
Safe Return
We return your repaired device via secure shipping with tracking information
Frequently Asked Questions
We recommend making an appointment to ensure a technician is available to help you. For our Oxford Street location, appointments are required. For Wimbledon, walk-ins are accepted, but those with appointments are prioritized. You can book online or call us to schedule.
Many of our repairs are completed same-day, often within 15-120 minutes, as long as the required parts are in stock. More complex repairs, such as motherboard-level issues or data recovery, may take 1-3 days. We’ll always provide you with an estimated completion time before beginning work.
Yes, all standard repairs come with a 6-month warranty covering the repaired components. Motherboard-level repairs include a 3-month warranty. The warranty covers manufacturing defects and workmanship issues, but does not cover physical or water damage occurring after the repair.
Our mail-in service is simple: select your device and issue on our website, then send your device to us following our packing instructions. Once received, we’ll diagnose the problem, contact you with a quote (if not pre-paid), and proceed with the repair. After completion, we’ll thoroughly test your device and ship it back to you via secure courier.
Ready to Get Your Device Fixed?
Book an appointment, send your device, or contact us today. Our expert technicians are ready to help with any tech problem you’re facing.