Drone Repair

Find your DJI model.

Choose your DJI drone

Not sure which model you have?

DJI prints it on the body — look under the battery compartment or along the arms, next to the serial number. The DJI Fly or DJI Go 4 app shows it too, with the firmware version, as soon as the drone connects. Or send us a photo and we’ll identify it for you.

Most Common DJI Drone Repairs

What comes back from a bad landing, and what we do about it.

DJI drone gimbal and camera repair London

Gimbal & Camera Repair

The gimbal is the most failure-prone component on any DJI drone. We repair ribbon cable tears, motor failures, gimbal overload errors, and camera misalignment. Full recalibration included after every gimbal repair.

1–3 days turnaround

Structural & Crash Repair

Crash landings break arms, crack shells, and damage landing gear. We replace broken components, repair body frames, and restore structural integrity with parts that match original DJI specifications.

2–5 days turnaround

Motor & ESC Repair

Grinding motors, ESC errors, or propellers that won't spin — we diagnose whether the issue is mechanical or electronic and replace faulty motors or speed controllers with proper calibration.

1–3 days turnaround

Water Damage Recovery

If your drone landed in water, do not power it on. Bring it to us immediately. We disassemble, clean with isopropyl alcohol, remove corrosion, and test every component. Quick action significantly improves recovery chances.

3–7 days turnaround

Turnaround starts once we have the drone and the parts. DJI parts are ordered per repair rather than held in stock, so tell us the model and the fault before you send it.

Every repair ends with calibration and a flight test before it goes back to you.

The Difference on a Drone Repair

Drones fail differently from phones. A gimbal ribbon, a cracked arm and a soaked board are three unrelated problems, and most repair shops take none of them.

Gimbal The usual suspect Ribbon tears, motor failures, overload errors and camera misalignment — the most failure-prone part on any DJI.
Board Level, not replacement Corrosion after a water landing traced under the microscope, not written off as beyond economic repair.
Flight Tested before return Calibrated and flown after every repair. It leaves here working in the air, not just on the bench.
6–12 Months warranty Parts and workmanship. Same fault back inside the period, we fix it free.

Inside Our Repair Workshop

Drones on the bench in London — the faults we see, the tools we use, and the flight test at the end.

DJI Drone Repair Specialist in London

From the Mavic Mini to the Mavic 2 Pro — damaged gimbals, broken arms, motor failures, and faults you can’t identify.

We repair gimbals and cameras, replace arms and structural components, fix motors and ESCs, recover water-damaged drones, replace batteries and sensors, and handle firmware recovery and full system calibration.

DJI drones need specialist disassembly tools, calibration software and component-level knowledge. A drone that flies badly after a repair is worse than one that doesn’t fly at all, which is why every job ends on a flight test.

A DJI Mavic Pro stripped down on the bench at Fixfactor London during a repair
Before we touch it

Four things you’ll hear from us first

  • What is actually wrong — a gimbal error and a bent arm can look like the same crash and need very different work.
  • Whether we can source the part for your model, before you send the drone anywhere.
  • Where we are limited. DJI’s activation lock and flight controller firmware need authorised tools. If your fault needs DJI-exclusive software access, we say so upfront rather than after we have your drone.
  • Whether it is worth repairing at all. On an older airframe the parts can cost more than the drone is worth, and you should hear that first.

We Repair Any DJI Drone Model

The models above are the ones we see most often, but we repair any DJI drone, including newer ones not listed here. The only real limit is parts availability — if you don’t see your model, request a quote and we’ll confirm whether we can source what it needs. For any hardware problem, we can help. If the part price is what stops you, ask about a tested used part — a gimbal or a board taken from a working airframe, checked before it goes in, where one exists for your model.

How a Repair Runs

Pick your model above, tell us what happened, and bring it in or post it. We confirm the fault before starting and only call you if something unexpected turns up. The full step-by-step is here.

Post Your Drone From Anywhere in the UK

You don’t have to be in London. Send it by Royal Mail or a courier of your choice — insured, given what a Mavic costs — and we’ll repair it, calibrate it, fly it, and send it back. See exactly how mail-in repair works.

Pick your model above to see services and pricing, or visit our Wimbledon workshop.

What Our Customers Say

“The team were professional and kind from the start and kept me informed throughout the repair process. The price was fair, the work was careful, and the whole experience was stress-free.”
Sofiia Kutova · Trustpilot · October 2025
4.9 Google 5.0 Trustpilot Read all 1,000+ reviews

DJI Drone Repair FAQs

Everything worth knowing before sending a drone in.

How long does a DJI drone repair take?

It depends what broke. Gimbal and camera work and motor or ESC replacement are typically 1–3 days. Structural and crash repairs run 2–5 days. Water damage recovery takes 3–7 days, because the board has to be cleaned, dried and assessed before we know what it needs.

Parts are ordered per repair rather than held in stock, so telling us the model and the fault before you send it is what keeps the clock short.

Do you use original DJI parts?

Where they are available, yes. DJI does not sell every component to independent repairers, so for some parts we use tested equivalents — and we tell you which is going in before we fit it.

Either way the part and the workmanship carry the same warranty.

Can you recover flight data or footage from a crashed DJI drone?

Often, yes. Footage usually lives on the microSD card, which frequently survives a crash that destroys the airframe. Flight logs sit in the drone and in the controller app.

If the card itself is damaged, that becomes a data recovery job rather than a drone repair, and we will tell you honestly what the odds are before you pay for anything.

Can you fix water damaged DJI drones?

Yes, and speed matters more here than on any other repair. Do not power it on. Trying to fly or charge a wet drone is what turns a recoverable board into a dead one.

We disassemble it, clean with isopropyl alcohol, remove corrosion, replace what has failed and test the whole airframe before it flies again.

Is there anything you cannot repair?

Hardware, almost never. Software, sometimes. DJI’s activation lock and flight controller firmware need authorised tools that DJI does not release to independent repairers.

If your fault needs DJI-exclusive software access, we will say so upfront rather than after we have your drone. For any hardware problem, we can help.

Do you flight test the drone after repair?

Every time. A drone that powers up on the bench and flies badly is not a finished repair.

After the work we calibrate the compass, IMU and gimbal, then fly it. It goes back to you working in the air, not just working on a table.

Can I post my drone in for repair?

Yes — from anywhere in the UK. Send it by Royal Mail or a courier of your choice, insured for what it is worth, and we’ll repair it and send it back.

Get in touch before you send it so we can confirm parts availability for your model. You can also drop it off at our Wimbledon workshop. See how mail-in repair works.

What warranty do you offer on drone repairs?

All drone repairs come with a 6 to 12-month warranty covering parts and workmanship. If the same fault returns within the period, we fix it free of charge.

It doesn’t cover a new crash, later water damage, or faults unrelated to the original repair — which, with drones, is worth being clear about.

Booking, opening hours and how your data is handled are the same whatever we are repairing — they are answered on how it works.