HDD/SSD Replacement
Professional iMac repair service. Expert diagnostics and genuine Apple parts with warranty included.
Diagnostics Service
Professional MacBook repair service. Expert diagnostics and genuine Apple parts with warranty included.
Overheating Cleaning Service
Data Recovery
Professional MacBook repair service. Expert diagnostics and genuine Apple parts with warranty included.
Mac OS System Help
Professional Mac OS system installation service. Clean installation, data migration and system optimization by experienced technicians.
Virus & Security Cleanup
Professional virus and spyware removal service service. Expert repair with quality parts and warranty included.
Data Migration Service
Get a quote to get your data migrated between computers.
We can move and setup your environment cross-platform: Mac to Mac, Windows to Mac, Mac to Windows, including proper setup and ensuring compatibility.
Focus & Flow Optimisation
Professional Windows on Mac installation service. Boot Camp setup, driver installation and dual-boot configuration for Apple computers.
AI Workspace Integration
Professional email account setup service. Configuration of mail clients, security settings and synchronization across all your devices.
Mac Pro Issues We Fix Daily
From faulty logic boards to overheating issues, our London workshops handle every Mac Pro problem. Same-day fixes available for most issues.
Overheating and Cooling Issues
Dust buildup and noisy fans can cause graphics or processor failure. Professional cooling system cleaning and fan replacement to prevent overheating and extend device lifespan.
Faulty Logic Board Fix – London Workshop
Expert micro-soldering and board-level fixes for charging ports, graphics cards, USB ports, and water damage. High-end tools and quality parts for complex motherboard issues.
Mac Software Issues Fix
Fix freezing, slow performance, crashes, or startup issues. macOS upgrades, reinstallation, and data backup. Most software problems resolved within 1 day with hardware/software diagnosis.
* Same-day service completed within hours, provided replacement parts are prepared for your visit. Parts are ordered per device – please contact us first to arrange and confirm availability.
** Depending on whether the cleaning service detects damaged components and whether parts need to be ordered or the logic board repaired, the repair may take longer.
Ways to Use Our Service
Two convenient ways to get your Mac Pro repaired – walk-in or mail-in service
Walk-in Repair
Bring Your Mac Pro
Visit one of our London locations. No appointment needed for diagnostics.
Assessment & Quote
Quick visual inspection and email quotes are free. For complex or unclear issues, our diagnostic service provides detailed analysis – refundable if you proceed with the repair.
Expert Mac Pro Repair
Once approved, our technicians perform the repair using proper tools and quality parts. Most repairs 1-2 days.
Collect & Go
We notify you when ready. Collect your repaired Mac Pro with full warranty coverage.
Mail-In Repair
Request Quote Online
Describe your Mac Pro issue using our online form. We’ll provide an initial estimate and shipping instructions.
Ship Your Device
Package your Mac Pro securely and send to our repair center. Due to its size and weight, we recommend professional courier service.
Professional Repair
We diagnose, confirm pricing, and repair your Mac Pro with expert care. Email updates throughout the process.
Fast Return Shipping
Your repaired Mac Pro shipped back with tracking and full warranty protection.
Fixfactor is an Apple Mac Pro repair specialist.
With over 11 years of experience and 220,000+ repairs completed, we offer comprehensive Mac repair services. We handle Mac Pro problems from GPU failures and overheating to logic board issues. If your Mac is running slow, we can refresh macOS or check for hardware issues.
The Mac Pro has been produced since 2013, with the current tower design (2019) featuring Intel Xeon processors with up to 28 cores, and the Apple Silicon version (2023) featuring M2 Ultra chips. Common issues we see include overheating from dust buildup, GPU problems, storage failures, and RAM issues. If you’re unsure what’s wrong, quick visual inspections and email quotes are free.
We stand by our work – all repairs come with warranty. Satisfaction guaranteed! With a 4.9★ Google rating, our London customers trust us with their devices. See what they say on Google or Trustpilot.
Customer Reviews
Every repair comes with warranty, and our quality is confirmed by customer reviews since 2014.
I had an issue with the charging on my MacBook Pro. After pulling out my hair looking for companies to help – I found them on the internet – they did a fantastic job and really pleased with the service. Highly recommend.
I had an issue with the motherboard and they fixed it in 2 days. Price wasn’t so bad either. I’ll go there again if I need to, definitely
If I could give 100 stars I would! I damaged my high spec laptop with accidental liquid damage. They worked non stop trying to fix it. Eventually found a way to mend a VERY expensive component.
My MacBook Pro display cracked after a drop. Took it in, super fast quote, they needed to get the parts in, arrived next day. Job done. Great service and great people—will go back for any other issues as the first choice.
I’m very pleased with the service. My device had water damage and corrosion and had stopped working. I was worried I would have to buy a new one and had lost all my data. Fortunately Fixfactor were able to clean the motherboard and remove the corrosion.
Best service, visited a while back and was absolutely impressed by how swift and professional they were. I had stuck screw on my laptop motherboard and they fixed it in seconds
Wow that was first class! Adam quickly diagnosed problem with my laptop, ordered the parts and installed the next day. Its so good to find and experience a friendly and professional service nowadays.
The guys are very good at what they do. Repairing and fixing devices. My screen was totally smashed after it fell and they fixed it to the same quality as it was before. Very reasonable prices. Highly recommended.
Frequently Asked Questions
Common questions about Mac Pro repair services
Is Fixfactor an Apple Authorised Service Provider?
Like most independent repair shops, we’re not Apple Authorised – and that’s actually an advantage for you. We’re not bound by Apple’s restrictions, which means: we never wipe your data, we don’t require Find My to be disabled, and we can perform a much wider range of repairs including logic board work and liquid damage recovery.
This independence also allows us to offer faster turnaround times and more competitive pricing than Apple Store repairs, while still delivering professional quality results on your Mac Pro.
Do you use original Apple parts for Mac Pro repairs?
We use the highest quality replacement parts available, which provide the same functionality and performance as originals. Our suppliers describe these as premium quality Apple-compatible parts. For most repairs, you won’t notice any difference from the original components.
For some parts, different quality tiers exist at different price points. If a lower-cost option wouldn’t compromise functionality, we’re happy to discuss alternatives that could save you money on your Mac Pro repair.
How long does Mac Pro repair take?
Standard repairs (GPU replacement, storage upgrades, RAM installation, thermal paste renewal) typically take 2-4 hours once we have the parts ready. Due to Mac Pro’s modular design, many repairs are straightforward. Parts are ordered specifically for each repair – usually within 24-48 hours.
Complex repairs like unusual fault diagnosis or logic board work can take several days. These often require many hours of diagnostics, applying solutions, and stability testing after intricate board-level repairs.
We always try to estimate turnaround time upfront and keep you updated throughout the repair process.
Will my data be safe during the repair?
Most hardware repairs (GPU replacement, RAM installation, fan cleaning) don’t directly affect your storage. We never intentionally delete customer data. However, we cannot guarantee data safety during hardware repairs, especially those involving storage drives.
By agreeing to the service, you accept responsibility for your data. We always recommend backing up important files before any repair.
Do you offer collection or courier service?
Yes, we offer several options depending on your location. If you’re outside London, you can post your device to us or we can arrange a courier collection. For customers in London, we can organise same-day door-to-door courier collection. If you live near one of our locations, we may be able to personally collect and return your device.
These options are subject to availability and should be arranged in advance. Contact us to discuss which option works best for your situation.
Do you need access to my device for testing?
Many repairs involve replacing components and disconnecting multiple internal cables. After a repair, we need to verify that the replaced part works correctly and that all internal connections are properly secured. Without device access, we cannot fully confirm this.
If you prefer not to share your password, you’re welcome to be present during testing. You can also decline access entirely, but in that case we won’t be able to fully test the device – which may result in a return visit if issues arise, extending your overall repair time.
What warranty do you offer?
All Mac Pro repairs include a comprehensive 6-12 month warranty (depending on supplier warranty on parts) covering both replacement parts and installation workmanship.
This warranty is valid at all our London locations. Terms and conditions apply.
Can I combine multiple repairs to save money?
Yes! With your Mac Pro already being serviced, additional repairs cost less since the device is already open. Consider combining:
GPU upgrade with deep cleaning and thermal paste replacement, storage expansion, or RAM upgrade. These services have reduced labour cost when performed together. Ask our staff about multi-service discounts.