MacBook Air 13 repair 

Repair and upgrade services for Apple MacBook Air 13-inch, year 2008 – 2016 (A1369 or A1466).
Choose required service from below categories “Hardware”, “Software” or “Upgrades”.

How it works ?


Click on the “Software” tab above for MacBook Air 13 software related service (mac OS installation, data recovery, virus / spyware removal or software configuration).

For services increasing MacBook’s memory or changing hard drive to bigger or faster, please chooose “Upgrades”.


Flash storage  (SSD drive) upgrade.

MacBook Air 13 does not have to many upgrade options. Officialy only the storage can be upgraded. We can replace the existing 250GB / 256GB flash storage (SSD drive) and replace it with 500GB, 768GB or 1TB flash storage. We can also help you with moving your filess accross from the old storage to the new one.

Keyboard layout upgrade.

Second thing which we can replace is the layout of the keyboard. If you have a UK keyboard but want to replace it with german, french or dutch let us know and we will help you with possible options.

What customers say about our MacBook Air repair service

Cezary and his team have replaced my ipad and iphone screens and I am very pleased with the service received. The Ipad is working great but unfortunately the iPhone developed a screen freezing fault which I put up with for as long as I could. When I eventually took it back in Cezary offered to replace it free of charge even though the six months guarantee had lapsed. I recommend Fixfactor wholeheartedly not only for their workmanship but also for their attitude and customer care which is so more
Joanna Cowan
Joanna Cowan
16:07 23 May 19
Collected phone..working 100% now...great guys, very polite and professional..replaced LCD screen. I waited and watched Great service.I decided to travel across London to this small business.Very happy with the whole more
16:10 09 Apr 19
Super quick, the guys in here are friendly and know exactly what they’re doing. They recommended other products to protect my phone which was super helpful. All round a great experience!read more
Kate Burns
Kate Burns
17:51 23 Mar 19
This is a quality establishment, I went in having been told by another establishment that I had a broken power button on my iPhone 6 which needed a full replacement. However, having gone into Raphone, they didn't commit to what the issue was but said they would take a look and give me a quote. Low and behold it was a huge dust build up which they cleared for a lower price. They could have easily said "yes you need a new component" and charged me for parts and labour but instead they were honest and I was out the door in 5 mins. As I said, this is a quality establishment and can be trusted. Also the guys working there are super friendly and take great pride in their work!read more
P Ghumra
P Ghumra
15:34 28 Feb 19
The process was seamless and user friendly. My repair was carried out quickly and with no fuss. Very recommended.
Phil Wild
Phil Wild
14:05 26 Feb 19
Been twice in the past two months for a broken Huawei P20 Pro screen and both times been fixed with a smile, and in no time at all. I love these guys! Only recommendation to RA is to perhaps start a loyalty card ?read more
Madeleine Crossan
Madeleine Crossan
17:25 23 Feb 19
Fixed my Asus laptop screen within a couple of days. Very helpful and knowledgeable staff. Reasonable price. Excellent more
william hemmings
william hemmings
16:03 14 Feb 19
Super fast and friendly service.Replaced my battery and they weren't going to charge if the screen broke unlike ismash.Would Recommend to allread more
Thomas Bridge
Thomas Bridge
13:37 09 Feb 19
Great service, sent in my Mi Mix 2s and unfortunately they could not repair it but they tried every way and were very apologetic about more
Stuart Thirlwell
Stuart Thirlwell
09:25 06 Feb 19
Fantastic service! Very friendly, honest and professional. I had my iPhone 7 plus screen replaced, which was done in 30 minutes and £50.00 cheaper than at Apple. I also purchased a glass screen protector which is of superb quality for just £10, which they kindly applied for me (perfectly, I may add). Thank you guys... I greatly appreciate the wonderful service!read more
Edward Hodge
Edward Hodge
18:31 05 Feb 19
Sent my blackberry key 2 in on Friday as I had managed to smash the screen, emailed me Saturday that they have got my phone and on Monday morning called to say phone is fixed on its way back, outstanding service. I've got my phone back and really happy to recommend theses guys, first class!read more
Simon Mukhtar
Simon Mukhtar
17:48 05 Feb 19
Amazing service. The staff were very friendly and knowledgeable, they replaced my phone battery very quickly and it's been working brilliantly for over six months now. Would definitely recommend this place!read more
Bianca W
Bianca W
16:20 04 Feb 19
Very lovely service. My phone got fixed in a reasonable price and time. Would recommend it.
Sihui Huang
Sihui Huang
10:28 04 Feb 19
A very friendly and professional service. Highly recommended. Quick and efficient, thank you!
Chris Etherington
Chris Etherington
18:23 27 Jan 19
Legends. Honest, professional and quite frankly a rare bunch in today's business world. If you have ANY issues with your mobile/tablet/laptop - these are the guys to turn to. Phenomenal more
Shina O
Shina O
09:00 27 Jan 19
Seriously impressive service from RA Phone FixFactor UK in South Wimbledon replacement BlackBerry PRIV battery. 1 hour turnaround efficient and friendly team. Highly recommended. Brilliant. Thank more
Keith Widdop gis2xl
Keith Widdop gis2xl
17:04 08 Jan 19
Fantastic and fast service. Even repaired my camera and speaker on the house! Highly recommend these great people!
David Shtern
David Shtern
14:01 21 Dec 18
Top notch! Efficient service, good communication and very professional service from these friendly guys when I needed my phone screen more
James Penrose
James Penrose
17:23 10 Dec 18
Excellent customer service! Very friendly and knowledgeable staff who really care about fixing your device and know what they are doing! Definitely recommend!read more
Erin Kosobudska
Erin Kosobudska
00:01 05 Dec 18
Used this Company on a recommendation and great reviews. Can only say that the excellent feedback is fully justified. Right from the moment of first telephone call, Ceasar was most professional in explaining costs and timescale of my Samsung screen repair. Raphone may not be the cheapest, but certainly seems the best. My phone had been returned looking like new and seems to be working normally. Would thoroughly recommend this professional company and not hesitate to use more
Daphne Thomas
Daphne Thomas
17:15 10 Nov 18
Excellent service and advice. The job only took a few minutes and I wasn't charged! Also the waiting area is very clean and stylish (if you did have to wait!). Very impressed by the friendly and knowledgeable more
Jane Kersley
Jane Kersley
11:10 08 Nov 18
Professional and friendly service. Went in there to check a faulty phone battery, or so I thought. They stayed after hours waiting for me to get there, diagnosed that the issue wasn't the battery (I'd been told this by other repair shops...trying to get a quick buck no doubt) and then didn't charge me a thing for it. May be able to find a cheaper quick fix elsewhere but wouldn't trust anyone more than these guys with my more
Adam Shone
Adam Shone
09:20 15 Aug 18
I had broken the glass in front of my phone's camera, something that the manufacturers official repairer said they didn't know they could fix, and would take at least 7 days.I contacted Raphone by email and got a quick reply confirming they could fix it, and the price. I then went into the store and dropped my phone off and it was fixed in under 2 hours.Staff on email and in person were very friendly and helpful and prices were reasonable.This isn't one of those dodgy looking phone repair places, this is a legitimate and professional store and services. Very happy with more
Marshall Whitehouse
Marshall Whitehouse
12:13 26 Jul 18
Devices Tested Before we return it repaired

Carefully Checked Before Return

Your MacBook Air 13 will be quality tested after the repair.


Free Delivery For All Our Phone repairs

Insured Return Delivery

Courier return 24h / 48h of your MacBook Air 13 with tracking number.


Satisfaction Guaranteed With Fix Factor Services

MacBook Repairs Come With Warranty

Fixfactor cares after the repair. Terms and conditions apply.


Send it by post to get it profesionally repaired by Fix Factor

Send your MacBook Air …

Send your MacBook Air to our Fixfactor and we will take a really good care of it. We cannot promise same day MacBook repair but the diagnostic will be performed within 48 hours. Contact us or just choose required service from the website, enter your details and send it with courier of your choice (we use Parcel Force or DPD).


Bring it to our store, get it repaired by Fix Factor

… or bring it in for a high standard repair

Visit “Fixfactor” store. Apple MacBook same day repair cannot be guaranteed but we understand that you want to have it back as soon as possible. Book an appointment, describe the issue and come for the diagnostic. If you cannot come, we can help you to arrange a collection from your address (at additional cost).


Fixfactor is the Apple MacBook repair specialist

We offer MacBook Air 13 comprehensive, high standard repair services . Send it in for safe online repair or use our booking calendar and visit our Fixfactor store in London, Wimbledon.

We deal with all MacBook problems, starting from physical damages like broken screen, water damage or hinges problem but we also fix logic board problems that require soldering skills and replacing components on the logic board. If your MacBook if fine, just runs slow, we can refresh its software or offer upgrade services, depends on the Mac model that you have. If you have lost your data, we may offer you data recovery service.

There are few MacBook Pro Retina 15 types  that may need different replacement parts for the repair. Send an e-mail or just give us a call to identify your Apple MacBook Pro model and year or check the serial number on the Apple’s website here.

Choose the service that best describes problem with your MacBook Air 13. We classify Apple MacBook services under 3 categories: “Hardware”, “Software” and “Upgrades”. If the required service is not there, you may ask us for a quote or bring / send your MacBook for the diagnostics.

Fixfactor cares also after the repair. All our repair services come with warranty. Satisfaction guaranteed ! Don’t just take our word for it, read what customers say on Google or Trustpilot.

Your files are safe.

Your files stay safe for the whole process of the repair and we don’t delete your data. If the data privacy policy is still your concern, we can remove the flash storage which holds all of your files and leave it with you. It takes only 5 minutes to remove it from your Mac and you can take it with you. We have our own flash storage to test your MacBook after repair.  This option is possible for hardware repairs only, for any software repair, you will need to leave your MacBook’s storage drive with us. 



We fix all common technical issues

Each MacBook repair starts with diagnostics to localise
source of faults and apply correct solution.

Broken screen or front glass repair

Screen on the MacBook Pro 13-inch has much higher resolution than typical laptops. The top cover, front glass, LCD, the front camera, hinges come as one part and we replace them when you bring your MacBook for the repair. Parts are genuine, with the same functionality as original.

Faulty keyboard repair

The keyboard is the main input method for your MacBook Pro and any fault have an impact to the usability of the computer. The keyboard usually gets damaged from the liquid or improper clean up. We replace the keyboard on your MacBook Pro 13 inch Retina within 1 day! We support all Apple MacBook Pro 13-inch from 2012, 2013, 2014, 2015 releases.

Trackpad repair

We can replace the multitouch touchpad on your MacBook Air 13 while you wait. The repair takes only 2 hours and we fix your MacBook to the highest standard – exactly the same as Apple. We use only genuine touchpads, new, with 6 months warranty.

Battery replacement service

We can replace the battery of your MacBook Air 13 2012, 2013, 2014 or 2015. The battery may need replacing after already 1 year of use, improper and too frequent charge or water damage. The battery we use is Apple highest quality part and it comes with 6 months warranty.

Overheating repair

As the MacBook gets older, the cooling system may be blocked by dust or the fan become noisy. You Mac will get hot and hotter. This simple issue may lead to very serious problems such as graphics or processor failure so it’s important to get it sorted as the MacBook is still functional.

Water damage repair

Usually only the keyboard stops working after contact with the liquid. Apple MacBooks rarely survives contact with water and it can be very difficult to fix them. However we specialised in this type of repairs so if we cannot fix it, nobody can!

Faulty logic board repair

Logic board is the brain and the heart of your MacBook. It is an integrated circuit board where if anything fails, Apple says that the whole parts needs to be changed. We can fix most of parts of the logic board using high end tools and parts. If it cannot be fixed, only then we offer to replace it.

Software issues repair

Flash storage is the main storage for your MacBook Air, all the software, pictures, movies are stored there. Any damage to the SSD may lead to malfunctioning or causing the machine to work very slow. You may even lose all your data. OS X issues may happen when the MacBook hasn’t been turned off properly, there is an issue with the updates or it has been dropped in which case OS X repair.

Frequently asked questions


It all depends on the problem you have. Usually we need a day to diagnose it and then 1-3 days to order a part. However some replacement parts we have in stock so the repair may be completed within a day.

When we repair your Mac, we always use original LCD screen, front glass, keyboard, touchpad, hinges, top cover or logic board components. When we replace the storage or RAM, we use exact replacements or even faster components available.

We may offer you a lower price if you choose 2 repair services at the same time. For example if you replace the keybaord and the battery, you will get at least £20 off. Please ask our staff for a deal.

Hardware problems are those of physical nature including physical damages, accidents, batteries or problems with power.

Software issues include issues with viruses, system freezes and other related to operating systems, where you can still operate the MacBook.

You don’t need to know what type of problem your MacBook has. Our technicians will help you when you bring it to our store or give us a call.

We are able to provide you computer support in your home or office. We can help configuring your email, printer or any other devices, clean your Mac or just give some tips.

This service needs to be booked over the phone. We charge per job or per hour. Alternatively if your Mac is accessible through Internet, we can help remotely, without entering your place. Only software problems can be solved using remote help method.