Phone and computer repair service for Southend-on-Sea

Fixfactor can serve customers from Southend-on-Sea,
just send your device in and we will do the rest.

Phone Repair

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Tablet Repair

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Laptop Repair

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Gadget repairs in London, bring your electronic gadget for quick repair to our store

Other Repairs

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Why to choose our repair service ?

Devices Tested Before we return it repaired

We’ve got the “Fix” Factor

Challenge us with any electronic device problem. Expect perfect repair. Subject to replacement parts availability.

Free Delivery For All Our Phone repairs

Send It For 1-Day Repair 

You don’t need to live in London to use our service. Send your broken device from Southend-on-Sea for quick and quality repair.

Bring it to our store, get it repaired by Fix Factor

Visit Us In London

Alternatively, book the appointment and bring your phone, computer, tablet, drone or any other gadget to our store in London. 

Satisfaction Guaranteed With Fix Factor Services

6 Months+ Warranty 

Fixfactor cares after the repair. Most services come with 6 months warranty, including parts and labour. Warranty upgrades available.

Customer Reviews

Read what customers say about our repair services.

Absolutely fantastic service: super quick, really professional and even fixed an extra problem I hadn't expected them to fix. They gave excellent advice and did the whole thing really quickly! If you're looking to repair your laptop, look no further!! (and that's saying after having tried quite a few places unfortunately)read more
Sacha Smith
Sacha Smith
16:55 04 Jul 19
I usually do not bother with leaving reviews, however these guys deserve a good rating. I had a broken power button on my phone which they managed to fix while I waited which took an hour. Excellent customer service & highly skilled group of people.read more
Robert Csajka
Robert Csajka
07:53 03 Jul 19
Don't normally leave reviews but was in London on visit and decided to pop in have my phone repaired. A+ service and great value for money. Defo recommended these guysread more
Awse Ali
Awse Ali
15:22 24 Jun 19
Very professional service. With Fixfactor I have fantastic experience.They fixed my old Iphone run over by a car. I tried in four other shops and only the Fixfactor take on to reaper my old phone and rescue all my important data. It took 4 days but the phone is as new.Many thanks to Martin for his clear and professional advice.read more
Adam Haras
Adam Haras
10:36 14 Jun 19
Very professional, helpful and friendly Staff. Definitely recommend this shop if you need your mobile fixed. If I ever have issues with my mobile again I will come back here.read more
Naddy B
Naddy B
18:17 12 Jun 19
Needed the rear glass of my Google Pixel XL repaired. Fixed within 45 minutes for a reasonable price. Would recommend.
John Ward
John Ward
18:00 12 Jun 19
These guys are fantastic! I’m lucky to live nearby, but it would be worth travelling, because their work is beautiful. They just replaced my broken iPad glass with a tempered glass, and it works better than it did before the break. And they are just so pleasant to work with—always a smile, friendly and helpful, no matter how foolish I’ve been. Highly recommend.read more
Miriam Edelman
Miriam Edelman
07:15 07 Jun 19
These guys were amazing, the parts they needed to order to repair my phone didn’t arrive on time. However! They were so accommodating and tried there best to sort it out in time as they new it was my number priority so they made it there’s. They were so smooth and made it a easy, all I had to do was sit on the sofa a chill. If you need tech help definitely come hereread more
Tiam Parinejad
Tiam Parinejad
16:37 04 Jun 19
Excellent service. Staff very helpful and pleasant. Repaired MotoG4+ very quickly. First class service
Anthony O'Donovan
Anthony O'Donovan
15:01 31 May 19
Brilliant people, they got the job done with no fuss, they repair exotic phones that are not mainstream so thats a plus.
Omorr Shorif
Omorr Shorif
12:36 25 May 19
Cezary and his team have replaced my ipad and iphone screens and I am very pleased with the service received. The Ipad is working great but unfortunately the iPhone developed a screen freezing fault which I put up with for as long as I could. When I eventually took it back in Cezary offered to replace it free of charge even though the six months guarantee had lapsed. I recommend Fixfactor wholeheartedly not only for their workmanship but also for their attitude and customer care which is so refreshing.read more
Joanna Cowan
Joanna Cowan
16:07 23 May 19
Collected phone..working 100% now...great guys, very polite and professional..replaced LCD screen. I waited and watched Great service.I decided to travel across London to this small business.Very happy with the whole process.read more
Peter
Peter
16:10 09 Apr 19
Super quick, the guys in here are friendly and know exactly what they’re doing. They recommended other products to protect my phone which was super helpful. All round a great experience!read more
Kate Burns
Kate Burns
17:51 23 Mar 19
This is a quality establishment, I went in having been told by another establishment that I had a broken power button on my iPhone 6 which needed a full replacement. However, having gone into Raphone, they didn't commit to what the issue was but said they would take a look and give me a quote. Low and behold it was a huge dust build up which they cleared for a lower price. They could have easily said "yes you need a new component" and charged me for parts and labour but instead they were honest and I was out the door in 5 mins. As I said, this is a quality establishment and can be trusted. Also the guys working there are super friendly and take great pride in their work!read more
P Ghumra
P Ghumra
15:34 28 Feb 19
The process was seamless and user friendly. My repair was carried out quickly and with no fuss. Very recommended.
Phil Wild
Phil Wild
14:05 26 Feb 19
Been twice in the past two months for a broken Huawei P20 Pro screen and both times been fixed with a smile, and in no time at all. I love these guys! Only recommendation to RA is to perhaps start a loyalty card ?read more
Madeleine Crossan
Madeleine Crossan
17:25 23 Feb 19
Fixed my Asus laptop screen within a couple of days. Very helpful and knowledgeable staff. Reasonable price. Excellent service.read more
william hemmings
william hemmings
16:03 14 Feb 19
Super fast and friendly service.Replaced my battery and they weren't going to charge if the screen broke unlike ismash.Would Recommend to allread more
Thomas Bridge
Thomas Bridge
13:37 09 Feb 19
Great service, sent in my Mi Mix 2s and unfortunately they could not repair it but they tried every way and were very apologetic about it.read more
Stuart Thirlwell
Stuart Thirlwell
09:25 06 Feb 19
Fantastic service! Very friendly, honest and professional. I had my iPhone 7 plus screen replaced, which was done in 30 minutes and £50.00 cheaper than at Apple. I also purchased a glass screen protector which is of superb quality for just £10, which they kindly applied for me (perfectly, I may add). Thank you guys... I greatly appreciate the wonderful service!read more
Edward Hodge
Edward Hodge
18:31 05 Feb 19
Sent my blackberry key 2 in on Friday as I had managed to smash the screen, emailed me Saturday that they have got my phone and on Monday morning called to say phone is fixed on its way back, outstanding service. I've got my phone back and really happy to recommend theses guys, first class!read more
Simon Mukhtar
Simon Mukhtar
17:48 05 Feb 19
Amazing service. The staff were very friendly and knowledgeable, they replaced my phone battery very quickly and it's been working brilliantly for over six months now. Would definitely recommend this place!read more
Bianca W
Bianca W
16:20 04 Feb 19
Very lovely service. My phone got fixed in a reasonable price and time. Would recommend it.
Sihui Huang
Sihui Huang
10:28 04 Feb 19
A very friendly and professional service. Highly recommended. Quick and efficient, thank you!
Chris Etherington
Chris Etherington
18:23 27 Jan 19
Legends. Honest, professional and quite frankly a rare bunch in today's business world. If you have ANY issues with your mobile/tablet/laptop - these are the guys to turn to. Phenomenal service.read more
Shina O
Shina O
09:00 27 Jan 19
Seriously impressive service from RA Phone FixFactor UK in South Wimbledon replacement BlackBerry PRIV battery. 1 hour turnaround efficient and friendly team. Highly recommended. Brilliant. Thank you.read more
Keith Widdop gis2xl
Keith Widdop gis2xl
17:04 08 Jan 19
Fantastic and fast service. Even repaired my camera and speaker on the house! Highly recommend these great people!
David Shtern
David Shtern
14:01 21 Dec 18
Top notch! Efficient service, good communication and very professional service from these friendly guys when I needed my phone screen replaced.read more
James Penrose
James Penrose
17:23 10 Dec 18
Excellent customer service! Very friendly and knowledgeable staff who really care about fixing your device and know what they are doing! Definitely recommend!read more
Erin Kosobudska
Erin Kosobudska
00:01 05 Dec 18
Used this Company on a recommendation and great reviews. Can only say that the excellent feedback is fully justified. Right from the moment of first telephone call, Ceasar was most professional in explaining costs and timescale of my Samsung screen repair. Raphone may not be the cheapest, but certainly seems the best. My phone had been returned looking like new and seems to be working normally. Would thoroughly recommend this professional company and not hesitate to use again.read more
Daphne Thomas
Daphne Thomas
17:15 10 Nov 18
Excellent service and advice. The job only took a few minutes and I wasn't charged! Also the waiting area is very clean and stylish (if you did have to wait!). Very impressed by the friendly and knowledgeable staff.read more
Jane Kersley
Jane Kersley
11:10 08 Nov 18
Professional and friendly service. Went in there to check a faulty phone battery, or so I thought. They stayed after hours waiting for me to get there, diagnosed that the issue wasn't the battery (I'd been told this by other repair shops...trying to get a quick buck no doubt) and then didn't charge me a thing for it. May be able to find a cheaper quick fix elsewhere but wouldn't trust anyone more than these guys with my phone.read more
Adam Shone
Adam Shone
09:20 15 Aug 18
I had broken the glass in front of my phone's camera, something that the manufacturers official repairer said they didn't know they could fix, and would take at least 7 days.I contacted Raphone by email and got a quick reply confirming they could fix it, and the price. I then went into the store and dropped my phone off and it was fixed in under 2 hours.Staff on email and in person were very friendly and helpful and prices were reasonable.This isn't one of those dodgy looking phone repair places, this is a legitimate and professional store and services. Very happy with everything.read more
Marshall Whitehouse
Marshall Whitehouse
12:13 26 Jul 18

 

Fixfactor – Southend-on-Sea phone and computer repairs

We offer repair services for smartphones, computers and other electronic devices. Emphasis to quality and overall experience is our priority. We fix not only mobile phones, computers but also tablets, drones, electronic gadgets, you name it. Device with broken screen, back glass, camera, charging port or battery issue ? Send it in and get it back within 2 working days. More complex repairs like water damage, motherboard issues, data recovery or diagnostic services may take a little longer.

Although we don’t have a store in Southend-on-Sea, you can send your faulty device using royal mail or courier. The process of sending it in is simple: choose the service from our website, click “Send for Repair” and follow the instruction. If you require fastest possible repair, choose the priority service. We will update you about the progress of the repair once we receive it.

We have a very strict quality control system, we always test devices before we return them to customers.

If you are planning to visit us in London, please book an appointment and we will do our best to help you while you wait.

All our repairs come with warranty and we keep replacement parts in stock for the most popular devices.

Visit our repair store in London

Our main store is located in Wimbledon, London, where we can do most advanced repairs.

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Fixfactor
136 Kingston Road
SW19 1LY London

 

Opening hours

Monday – Friday:  09:00 am – 6:00 pm
Saturday: 09:00 am – 4:00 pm
Sunday and bank holidays:  Closed

Planning your visit for the repair ?

Book an appointment before coming to our London electronic repair store.

Book Appointment

 

 

 

Do you have a question ?

 

Get In Touch

 

 

 

Check out our other stores (coming soon)

We will soon open new store across London and outside the city. Stay tuned !