OnePlus Repair
Find your model.
Choose your OnePlus model
OnePlus 10 2022
OnePlus 10 Pro
Newer or not listed
Ask about your OnePlusNo model matches that. Try just the number — or ask us for a quote and we’ll identify it for you.
Not sure which one you have?
On the phone: Settings › About device shows the model name and number. If it will not switch on, the model number is printed in small type on the back near the bottom edge — or just send us a photo and we will tell you which one it is.
Most Common OnePlus Repairs
The work that comes through most often, from the OnePlus 5 to the 15 and across the Nord line.
Screen Replacement
Cracked glass, a green or pink cast across the panel, touch that has stopped answering. On the curved-edge flagships — the 8 Pro through to the 12 — there is no glass-only repair: the display assembly goes in whole. The 13 and the 15 went back to a flat panel, which makes the same job simpler and the part cheaper.
1–2 hours*Battery Replacement
An afternoon of runtime, or shutdowns with charge still showing. Straightforward on a 9, an 11 or a Nord. Less so on the newest handsets: the 15 and 15R carry silicon-carbon cells past 7,000 mAh, the chemistry is new, and the aftermarket has not caught up — so on those two it is an original-spec cell or nothing.
About 1 hour*Charging & Fast-Charge Faults
Charges only at an angle, or still charges but no longer at speed. SUPERVOOC runs through its own charging circuitry on the board, so a OnePlus that has dropped to slow charging is often a board fault rather than a worn port. We test which before quoting — they are different jobs at different prices.
1–2 hours*Water Damage Recovery
Ultrasonic cleaning of the board, then component-level work on whatever the liquid reached. Bring it in unpowered; every hour it spends switched on costs you options.
1–3 working days**Camera & Lens Repair
The camera island is what a OnePlus lands on, and the glass over it cracks long before the modules behind it do. We replace the glass where that is the fault, and the module where it is not.
Under 1 hour*Back Glass Replacement
Shattered rear glass replaced and re-sealed. Mention the finish when you book — OnePlus changes colour and texture every generation, and a matte back and a gloss back are not the same part.
Typically 1–2 hours*Times assume the part is already on the bench. We order per repair rather than hold stock, and OnePlus parts move more slowly through UK suppliers than iPhone or Galaxy parts do — tell us your model before you travel and we’ll confirm what is available.
Liquid damage is quoted after the board has been cleaned and read, not before. If corrosion has reached the charging circuit or the power rails, the work runs longer — you hear that at the point we know, not at the counter.
The Difference on a OnePlus Repair
OnePlus phones break like any other. What is different is the shape of the glass, the size of the battery and how easy the part is to buy.
OnePlus Repair Specialist in London
Twelve years of Android flagships through the same workshop, and OnePlus among them since the brand reached the UK.
Screens, batteries and charging ports are the everyday work. What makes OnePlus different is not the repair, it is the supply. OnePlus sells a fraction of what Apple and Samsung sell here, and parts follow volume — so on a OnePlus the first question is often whether the part exists for your exact model rather than what failed. On a handset that launched a few months ago it frequently does not yet; a year later it usually does. We check with our suppliers before you commit to anything, and we tell you when the answer is no.
Where the phone came from matters too. Some models never launched in Europe — the 15T went on sale in China only, and the Ace line has never been sold here at all. We take them, but the parts come from further away and take longer, and you should hear that before you leave the phone rather than a week afterwards.
Four things you’ll hear from us first
- Whether the part exists. On a OnePlus that is the first question, not the last. We check availability for your exact model — and for the market it was sold in — before anything is ordered.
- What each option costs. OEM-grade panels where they can be had, tested aftermarket where that makes better sense for the age of the phone. Both priced before we start.
- What a replacement changes. A phone that has been opened is splash-resistant rather than IP-rated, whoever does the work. You hear that first, not after.
- Whether it is worth repairing. On a Nord or an older flagship a screen can cost most of what the handset is worth. That is your call, but it should be an informed one.
Curved Edges, and the Return to Flat
From the 8 Pro through to the 12, OnePlus flagships had glass that wrapped over the sides onto the frame. There is no glass-only repair on those: the panel and the digitiser are bonded into one assembly, and the assembly goes in whole. That is most of why a curved OnePlus screen costs what it does. The 13 changed it — the display went flat, and the 15 stayed flat. A flat panel is a cleaner job with a cheaper part, and it is one of the few design changes that has made a phone easier to fix rather than harder.
The Slider Became a Button, and That Is a Repair Question
Every OnePlus up to the 12 carried the Alert Slider. From 2025 OnePlus replaced it with the Plus Key — a button rather than a switch. If yours has stopped registering, bring it in rather than assuming it is software: we check the control and its connection to the board before quoting, because those are two different repairs at two different prices, and neither one means the phone is finished.
Batteries That Outran the Aftermarket
OnePlus has pushed capacity harder than anyone else. The 15 and the 15R carry silicon-carbon cells past 7,000 mAh in a phone the size of every other flagship, and that chemistry is new enough that the aftermarket has not filled in behind it. On those two a battery means an original-spec cell, and availability moves month to month. On a 9, an 11 or a Nord it is a routine job with parts on the shelf. Ask before you travel and we will tell you which of the two you are in.
Post Your OnePlus From Anywhere in the UK
You don’t have to be in London. Send it tracked and insured from anywhere in the UK and it comes back the same way. Tell us the model and the fault before you post it, so we can confirm the part is obtainable before your phone is in a box. See exactly how mail-in repair works.
Any Model, If the Part Exists
The grid above stops at the OnePlus 12 and the Nord 2 — that is what has a page here, not the limit of what we take. The 13, 13R, 15, 15R, Nord 5 and Nord 6 all come through the workshop, and so do handsets that never went on sale in Europe. The two conditions are the same on every phone that lands on the bench: the part still has to exist, and the price has to make sense to you. Nothing else disqualifies a repair.
On the newest models the part is the constraint far more often than the fault is — supply for a phone that launched a few months ago is thin, and we ask our suppliers rather than guess. On an older or rarer handset a screen or a board can come close to what the phone is worth today. We put that number in front of you before anything is ordered, and people go ahead more often than you would expect — usually because what they want back is what is on the phone rather than the phone itself. If the price is what stops you, ask about a tested used part: a screen or a board taken from a working handset, checked before it goes in, where one exists for your model. It is not always the right answer and we will say so when it isn’t.
Not on the grid, or not sure — ask for a quote and we’ll tell you what is possible and what it would cost.
Pick your model above to see repair options and pricing, or visit our Wimbledon workshop.
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OnePlus Repair FAQs
Everything worth knowing before booking a OnePlus repair.
How long does a OnePlus repair take?
Screen and battery work runs 1–2 hours once the part is on the bench. We order per repair rather than hold stock, so booking ahead is what makes same-day possible. Board-level faults are diagnosed first and quoted with a realistic timeline before any work starts.
Can you get parts for the OnePlus 13, the 15 or a Nord 5?
Usually — and “usually” is the honest answer rather than yes. OnePlus volumes in the UK are small and the aftermarket behind a handset takes months to fill out, so on the newest models supply is the constraint far more often than the fault is. Tell us the exact model and we check with our suppliers before you commit to anything — including for phones that were never sold in Europe.
Is a curved OnePlus screen more expensive to replace?
Yes, and it is worth knowing why. On the 8 Pro through to the 12 the glass wraps onto the frame, so there is no glass-only repair — the whole display assembly goes in. The 13 and the 15 went back to a flat panel, which makes the same repair simpler and the part cheaper.
My OnePlus still charges, but not fast any more.
That is usually the board rather than the port. SUPERVOOC charging runs through dedicated circuitry, and when a phone drops to slow charging the port itself is often fine. We test which it is before quoting — cleaning or replacing a port and repairing a charging circuit are different jobs at different prices.
The Alert Slider has stopped working.
Bring it in. On everything up to the 12 it is a physical switch; from 2025 OnePlus replaced it with the Plus Key, which is a button. Either can fail on its own without anything else being wrong with the phone, and it is checked and quoted as its own repair.
Do you repair OnePlus phones other shops have turned away?
Often, yes. Most shops replace parts, and when the fault is on the board there is nothing to swap. We work at component level: microsoldering, hot air rework, ultrasonic cleaning and microscopes. That covers corroded boards after liquid damage, phones that will not power on, and charging circuits that have failed rather than ports that wore out.
How does the diagnostic fee work?
Diagnostics is £39, paid upfront — at the counter, or online if you post the device in. Go ahead with the repair and the fee is credited in full, so the assessment costs you nothing. If the phone turns out to be beyond economical repair, the fee covers the work of finding that out and you walk away knowing.
Where are you, and when are you open?
One workshop: 136 Kingston Road, Wimbledon, London SW19 1LY — walkable from Wimbledon Station and the Merton Park tram stop. Open Monday to Friday 9am–6pm and Saturday 9am–4pm. If you are coming near closing, call ahead so we can finish on the day.
Can I post my OnePlus in from outside London?
Yes — tracked and insured, from anywhere in the UK, and it goes back the same way. Tell us the model and the fault before you post it, so the part is on the bench when the phone lands rather than ordered afterwards. See how mail-in works.