Select OnePlus phone

OnePlus repair services for broken screens, battery replacements,
charging repair, water damage, software issues and more.


OnePlus 7 Pro

OnePlus 7

OnePlus 6T

OnePlus 6 Repair services by Fixfactor in London

OnePlus 6

OnePlus 5T repair service same day in UK bring it for screen repair or send it for express online repair

OnePlus 5T

OnePlus 5 repair services same day or choose online repair for next day return

OnePlus 5

OnePlus 3T repair services same day or choose online repair for next day return

OnePlus 3T

OnePlus 3

OnePlus 2 repair services same day or choose online repair for next day return

OnePlus 2

OnePlus One repair services same day or choose online repair for next day return

OnePlus One

OnePlus X repair services same day or choose online repair for next day return

OnePlus X

Identify model of your OnePlus.

You can check the model of your OnePlus phone by the serial number or model name in the settings. It should look like: A3003 or simillar. You can also identify it by the IMEI number. Just dial like you were calling somebody: *#06#. If you cannot access your phone, you can find the model number / IMEI on the original box or receipt. Below link will take you to the website where you can enter the IMEI and you will see the name and model of your phone.
Click here.


FInd your phone name by checking the IMEI number


If you still have problems with recognising model of your OnePlus, just bring it, send us an e-mail or give us a call.

Available OnePlus Repairs



Water Damage Repair

We have a high success rate of repairing liquid damaged OnePlus phones and we deal with all phone brands but there is no promise for repair. Pay only if it works !

Broken Screen Repair

OnePlus broken front glass, touchscreen problems, vertical lines on the LCD screen or nothing on the display repaired within 2 hours.

Charging Port Repair

We will diagnose the problem with charging port and replace it if faulty. The repair usually takes less than 1 hour.



OnePlus 5T repair services in London bring it in or send by post


Camera and Lens Repair

Broken camera lens or autofocus issues with your OnePlus back camera, repair usually takes less than 1 hour.

Back Panel Replacement

Bend frame, side buttons not working or just too many scratches will be remove when we remove the back panel frame. Please tell us the color of your OnePlus phone.

Battery Replacement

If your OnePlus is powering on but does not hold a charge for too long, you may need a new battery. The repair takes 30 minutes and requires booking. Prices start from £49.

Phone repair services provide your password

OnePlus testing after repair

To repair your phone, we need to disassemble it, replace the faulty part and assemble it back. This is complicated process and to make sure everything is working fine, we need to test it. You can test it by yourself while you are in our store. When the repair requires more time or if you send it for repair, we need your passcode, pattern lock or password. We won’t be able to test it without it.

Your data stay safe for the whole process of testing and we don’t change anything in settings.

About OnePlus repair

OnePlus has become one of the most trendy brands in the world. Design, performance and Android system without heavy software, usually added by added manufacturers. Although it becomes more expensive with every model released, OnePlus is still cheaper than other flagship phones. Did you know that it is owned by same company that is responsible for Oppo ?

We have been fixing OnePlus phones since the very first OnePlus One. It was a time, that most of our customers were OnePlus lovers because nobody else was fixing them. Today we use our experience to offer wide range of repair and customisation services for all OnePlus phones, including the very latest OnePlus 6T.

If you have any kind of problem with your phone, we repair anything like broken screen or just the front glass, camera lens, back glass panel, charging port or replace the battery when it is time. Software issues ? If you played with the software and need to restore it, here we are. I forgot to mention about water damage repair – we can try to fix this too, or at least recover your important data.

Most importantly, we keep replacement parts in stock for most OnePlus repairs, so we can offer repair while you wait or within a day when you send it in for quick turnaround.

Our repairs come with 6 months warranty, this only excludes water damage and software repair.

Still not sure ? Read what customers say about their repair experience on Google or Trustpilot.