PC Desktop Repair & Custom Build Experts in London
From hardware issues to custom high-performance builds, our specialist technicians service all types of desktop computers. We use professional diagnostic equipment and quality parts, backed by our 6-month warranty.
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Our PC Repair Process
Transparent, efficient and professional service from initial diagnosis to final testing
Free Diagnosis
Our technicians assess your PC using professional equipment to identify issues at the component level.
Transparent Quote
We provide a clear, no-obligation quote including parts, labor, and estimated completion time.
Expert Repair
Our specialists perform the repair using high-quality replacement parts and advanced tools.
Quality Testing
Every repair undergoes extensive stress testing to ensure performance and stability.
6-Month Warranty
All our PC repairs and custom builds are backed by our comprehensive warranty for your peace of mind.
PC Desktop Services & Pricing
Professional PC repair and build services with transparent pricing

Motherboard Repair
Component-level repair for motherboard issues, including power circuit repairs, chip replacement, and BGA rework using professional equipment.

Hardware Upgrades
Boost your PC’s performance with strategic upgrades including RAM, SSD installation, GPU upgrades, CPU replacement, and power supply upgrades.

Data Recovery
Recover important files from failed hard drives, SSDs, or RAID arrays using our professional recovery equipment and clean room environment.

Performance Optimization
Comprehensive service including dust removal, thermal paste replacement, cable management, software optimization, and system cooling improvements.

Custom PC Builds
From gaming powerhouses to professional workstations, we build custom computers using premium components with comprehensive testing and warranty.

Software Solutions
OS reinstallation, virus removal, driver updates, BIOS flashing, and software optimization to ensure your system runs smoothly and securely.

Gaming PC Specialists
Our technicians are passionate gamers who understand the unique needs of gaming PCs. From custom-built rigs to optimizing your existing system, we deliver exceptional performance for any gaming setup.
Custom Gaming Builds
Tailored gaming computers built with carefully selected components to maximize performance for your specific gaming needs and budget.
Overclocking Services
Safe and stable performance tuning of CPU, GPU and RAM to unlock your system’s full potential while maintaining reliability.
Custom Cooling Solutions
Advanced cooling setups including liquid cooling installation, airflow optimization, and thermal management for maximum performance.
Latest GPU Installation
Expert installation and optimization of current generation graphics cards, including power delivery modifications if needed.
Business PC Solutions
Professional computer solutions for businesses of all sizes in London
Workstation Setup & Maintenance
Custom-configured workstations designed for professional applications like CAD, video editing, 3D rendering, and financial modeling with ongoing maintenance plans.
Office Computer Fleet Services
Comprehensive management of business computer systems including procurement, setup, maintenance, repair, and upgrades for small to medium businesses.
Network Setup & Troubleshooting
Professional configuration of office networks, file sharing systems, network attached storage solutions, and resolving connectivity issues.
Remote Working Solutions
Optimize your team’s home office setups with appropriate hardware, secure remote access configuration, and reliable support for distributed teams.
Frequently Asked Questions
Common questions about our PC repair and build services
Most standard repairs like component replacements, upgrades, and software issues can be completed same-day. Motherboard repairs typically take 1-3 days depending on complexity. Data recovery and custom builds generally take 3-7 days. We’ll provide a clear timeframe before starting work, and you’ll be notified immediately if we encounter any unexpected issues that could affect the completion time.
We specialize in component-level repairs that many other shops can’t perform. Using professional equipment like microscopes, thermal imaging, and specialized diagnostic tools, we can repair motherboards and other components that would otherwise need complete replacement. Our technicians are certified professionals with years of experience, and we provide a 6-month warranty on all repairs. We’re also transparent about our pricing and process, keeping you informed throughout.
Yes, for business clients in London, we offer on-site service for desktop computer repairs, network setup, and maintenance. Our technicians can visit your office to perform diagnostics, upgrades, and basic repairs. For more complex issues requiring specialized equipment, we may need to take the system to our workshop. We serve all London areas from our Wimbledon and Oxford Street locations, providing flexible scheduling to minimize disruption to your business.
We make every effort to preserve your data during repairs. Unlike many repair shops, we don’t automatically wipe drives or reinstall operating systems unless absolutely necessary or requested. However, we always recommend backing up important data before any repair service as a precaution. If data recovery is part of your repair, we use specialized tools to safely recover files from damaged storage devices, and we can provide temporary storage solutions if needed.
Custom gaming PC costs vary widely based on your performance requirements and component choices. Entry-level gaming builds typically start around £700-900 (including parts and labor), mid-range systems from £1200-1800, and high-end builds from £2000+. Our service fee for assembly, cable management, system configuration, and testing starts at £150. We work with you to optimize the build within your budget, recommending the best component combinations for your specific gaming needs and providing transparent pricing for all options.
Yes, we specialize in liquid damage repairs for desktop computers. Our process includes professional ultrasonic cleaning of affected components, corrosion treatment, component-level diagnosis, and replacement of damaged parts if necessary. Success rates depend on several factors including the type of liquid, exposure time, and whether power was applied after exposure. For best results, shut down the system immediately if liquid exposure occurs, and bring it to us without attempting to power it on. Our liquid damage service starts at £99, with full repair costs determined after diagnosis.
What Our Customers Say
Real reviews from our PC repair and build clients
Why Choose Fixfactor for PC Repair
London’s trusted PC repair specialists since 2014
Component-Level Repair
We diagnose and repair at the component level using microscopes and specialized equipment, fixing issues others can’t.
6-Month Warranty
Every repair and custom build is backed by our comprehensive 6-month warranty for your complete peace of mind.
Certified Technicians
Our PC repair specialists are certified professionals with extensive experience in desktop computer repair and custom builds.
4.9/5 Rating
Over 900 five-star reviews on Google and Trustpilot from satisfied customers across London.
Transparent Pricing
Clear, upfront quotes with no hidden fees or surprises, and affordable rates for professional service.
Data Protection
Your privacy matters. We never erase customer data during repairs and follow strict security protocols.
Convenient Locations
Two London locations in Wimbledon and Oxford Street for easy access, with mail-in service available across the UK.
11+ Years Experience
Founded in 2014, we’ve built a reputation for solving complex PC problems that others can’t fix.
Contact Us For PC Desktop Services
Get a free consultation and quote for your PC repair or custom build
Get In Touch
Have questions about our PC repair services? Need help with a custom build? Contact us today for expert advice. Our team is ready to help with any PC problem.
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