Galaxy Note 9 Battery Service

£80.00

Get your Galaxy Note 9 battery replaced same day by specialists.

New, highest quality battery for Galaxy Note 9,  quality tested in our lab

Ready in 1 hour if you bring it to the Store [?]

3 days turnaround if you send it. You can upgrade to express repair for Next Day return [?]

6 months warranty for parts and labour

Description

Galaxy Note 9 battery service while you wait. Quick turnaround when you post it.

We highly recommend to replace the battery on your Galaxy Note 9, once you start to have problems with it. Issues that you may experience include: battery drains too fast, the battery percentage doesn’t represent its actual state, frequent shut downs without a warning or Galaxy Note 9 phone doesn’t power at all. Those all problems can be related to the aging battery.  This service includes parts and labour.

The problem usually rises after 1 year of use. It is similar for most mobile phones. In some cases the old battery may swell and push the screen outside the frame. We replace the faulty part and test your phone after repair. Bring it in or send it to our store by post.

How do we replaced the battery on your Galaxy Note 9 ?

The back glass covers the battery. We need to slightly heat it up on the special mat and remove the glass. Then we need to remove the old battery which is strongly attached to the inner frame. To guarantee your satisfaction, we repair your phone in our store, using our own professional equipment. The repair process is the same as Samsung performs in their repair centres. Parts which we use are Samsung highest quality available on the market. Even the fitting adhesive is the simillar which they use when assembling their phones!

About the repair process.

Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 1 hour including testing your Galaxy Note 9 with the new battery after repair. If you choose to send it for online repair, we will return your phone within few days or the next day if you have select the priority repair. Expect perfect results when you get your phone back !

 

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We test your phone after we fix it.

Your Galaxy Note 9 will be carefully tested after repair. The test includes the new battery and the back glass fitting but also we will confirm that the phone gets charge ans shows the battery percentage going up. Once you get your phone back, we kindly ask you to test it again.

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Get a discount when choosing multiple services.

We can fix many other faults related to the Galaxy Note 9 phone. If you require help with software, for example flashing Android firmware on your phone, let us know ! If you choose replacing the battery while changing the screen or charging port, the price will be reduced. You can select desired repair service from the main menu or just give us a call and we will assist you.

Does your Galaxy Note 9 have additional damage that you don’t wish to fix ?

If your phone has broken back glass, camera lens or any other issues but you don’t want to fix it, please let us know ! If the back glass is already broken, as we have to access the phone trough the back this may break even further. Be aware of this. Please mention in notes any issues you have with the phone. If we notice any damage that was not mentioned, we will need to contact you first to explain you this again and get your permission. This may cause some delays. Note, that those additional issues we may offer you to fix it at greatly reduced prices.

 

The waterproofness:

Please note although we use original parts and bonding material, we cannot promise that your Galaxy Note 9 is still waterproof after repair as this is a subject to Samsung internal tests when they actually manufacture it. Although we believe that it should be water resistant to some degree, you do it at your own risk.

 


Bring it to our store, get it repaired by Fix FactorBringing Your Device In

Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.

1.  Book the service on our website. Contact us if you need assistance.

2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.

3. Our technician will start with initial diagnostics and lets the job begin!

4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.

Free Delivery For All Our Phone repairsSending Your Device  

Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.

1. Choose the repair service, click the “Place Order” button and select “Send By Post”.

2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.

3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.

Send your device to:


Fixfactor
136 Kingston Road

SW19 1LY London

Write the “#Order number” on the outer of the box.


4. Once received, you will be contacted and the repair will begin shortly.

5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.

 

Before You Post Your Device:

Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.

Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.

Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.

Device Only: Please send just the device, without any accessories.

Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).

Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.

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