iPad Pro 12.9″ M1 Charging Port Repair

Same-Day Service Available: Same-day charging port replacements can be completed in 2-3 hours if we prepare the replacement part in advance for your appointment. Call us or book an appointment so we can order the part for you – parts typically arrive next day. Contact us to arrange same-day service for your iPad Pro 12.9-inch.

Critical Service Information – Screen Damage Risk: iPad Pro 12.9-inch charging port replacement requires screen removal to access the port beneath. The screen is strongly bonded with adhesive – we need to heat it and flex it slightly during removal. Despite years of experience with iPad repairs, some screens crack during this process due to the nature of the adhesive bonding. In most cases, our charging port replacement price already reflects this screen damage risk. However, for certain devices where this risk is not included in the price, we’ll contact you before starting the repair to inform you about potential screen replacement costs – never after the fact.

6-12 Month Warranty: All charging port replacements include a comprehensive 6-12 month warranty (depending on supplier warranty on parts) covering the replacement port and installation workmanship. Screen replacements (if required) are also covered under warranty.

Common Questions:

• How do you know it’s the port and not the battery? We perform comprehensive diagnostics testing the port, battery, and power management system. You’ll receive accurate diagnosis before any repair begins.
• What if screen damage occurs? In most cases, our charging port replacement price already includes screen damage risk. For certain device conditions, additional costs may apply – we’ll always get your approval first.
• Will my data be safe during repair? Charging port replacement doesn’t directly affect your software or storage. We never intentionally delete customer data. However, we cannot guarantee data safety during hardware repairs. By agreeing to the service, you accept responsibility for your data. We always recommend backing up important files before any repair.
• Can I try anything before booking repair? Yes – test with a different USB-C cable or charger if possible. Also check the port for visible debris or damage. If issues persist, professional replacement is likely needed.
• How long does the repair take? Standard repairs: 2-3 hours when parts available (in stock or prepared for your appointment). Complex cases: next-day completion.
• Do you need my passcode for testing? To properly test your iPad after repair, we need to access iPadOS. We can use a guest account if available, or you can provide a passcode. If you prefer not to provide access, we can only perform basic power-on testing – but full functionality testing is recommended to ensure your repair is 100% successful.

Important: Additional Damage Disclosure

If your iPad Pro 12.9-inch has any additional damage beyond the charging port issue, please mention it when booking your repair:

• Existing screen damage (cracks, display issues)
• Bent or damaged frame requiring straightening
• Broken back camera lens
• Liquid damage or exposure to moisture
• Any other visible damage to the device

If we discover liquid damage and corrosion during repair, liquid damage cleaning may be required at additional cost. Bent frames may also require professional straightening at additional cost. We’ll always inform you and get your approval before proceeding with any additional work. If you choose not to proceed with the repair due to additional damage or costs, a standard diagnostic service fee will apply.