£190.00
Get your MacBook Pro 13 Retina repaired by professionals.
Do you need a new battery fitted for MacBook Pro 13 Retina (2012 – 2015) ?
After already 1 year of use you can find that the battery doesn’t keep the charge as before. Sometimes the battery may just stop to hold the charge at all. We will replace the battery with original replacement in the Store and provide you with warranty.
The battery that is in your Macbook Pro uses Lithium-Ion technology, like most battery powered devices today. These are extremely good batteries as they do not form a charge memory and have a longer life expectancy. The downside to them is that over time they lose their charge capacity, basically they cant hold as much charge as it once used to. MacBook battery stores information about how many times it has been already charged (those are called cycles). On average your battery will be good for between 300 – 1000 cycles depending on the model of Macbook or conditions you were using it. To find out how to check your battery health please:
This will bring up various information about your MacBook’s battery, including capacity and some other general informations. Scroll down a bit and you will see Health Information. Under that, you’ll find Cycle Counts. Anything different than “condition normal” (replace soon, replace now, service battery) means that you should change it now.
Bringing Your Device In
Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.
1.  Book the service on our website. Contact us if you need assistance.
2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.
3. Our technician will start with initial diagnostics and lets the job begin!
4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.
Sending Your Device Â
Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.
1. Choose the repair service, click the “Place Order” button and select “Send By Post”.
2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Write the “#Order number” on the outer of the box.
4. Once received, you will be contacted and the repair will begin shortly.
5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
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Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.
Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.
Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.
Device Only: Please send just the device, without any accessories.
Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).
Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.
