iPad Air repair services in UK, Online repair or bring it in

Apple iPad Pro 12.9 1st gen repair 

Select the service that best describes the fault with your iPad Pro 12.9 (A1652).
Contact us for availability if you require same day service.

How does it work ?

Opinions about our iPad Pro 12.9 repair service

Alessandro Sansone
Alessandro Sansone
00:30 02 Dec 23
They were very friendly and quick. I popped in and they fixed my drone in less than 30 minutes
Very knowledgeable and professional staff. Revived my completely bricked Oneplus 7 Pro, which i know many repair places... do not support. The memories, photos and videos were very important for me and they were able to recover all the data onto an external harddrive. The phone now boots up normally - review written on the repaired phone!read more
Will
Will
22:20 13 Nov 23
Great needed some memory to repair a PC at work, they had in stock went and purchased no problem and PC now working.
Sanjit Chahal
Sanjit Chahal
09:18 10 Nov 23
Superb shop, whenever I had had an issue with my phone they have been there to support, help, change and correct... everything required.Ps I enjoy hearing the music in there too ;-)read more
A Croswell
A Croswell
09:33 09 Nov 23
Euan Macquisten
Euan Macquisten
04:36 05 Nov 23
Excellent service! They managed to solve my issue in the same day.
Mateus Gondim Lima
Mateus Gondim Lima
18:00 18 Oct 23
This is my go to place for any phone, laptop or PC issues. Have been going there for years and already have recommended... all my neighbours to FixFactor. Very friendly service, great value and knowledgeable.read more
Asif Ahmed
Asif Ahmed
06:06 10 Oct 23
Extremely friendly and quickly helped me to solve my problem with my laptop. Couldn’t recommend them higher
matv
matv
15:30 04 Oct 23
Very professional , well equipped repair store, solved a problem that many other stores didn't understand for half the... price they supposed. Better off with this store than any other small phone / laptop repair store.read more
haris b
haris b
18:30 17 Sep 23
I had a dead laptop, a Lenovo G505s. These guys sorted it quick with super friendly help. Now my PC is back and I am so... happy. I would 100% recommend these guys. Don't mess around with others. Top quality place. Thank you so much!read more
Roberto Pereira
Roberto Pereira
15:38 23 Aug 23
Highly recommend. My iPhone SE charging port stopped working. I cleaned it out myself but it didn’t help. Went to the... store and they cleaned it out with some special tools and it works properly again! 10 minutes wait. No charge.read more
Hubert Hynowski
Hubert Hynowski
16:16 17 Aug 23
The best shop I’ve been to. Really knowledgeable staff , always keep you updated and are very quick at fixing.
K J
K J
09:23 16 Aug 23
The best service you'll find from any repair centre.
Raif Awaida
Raif Awaida
12:49 02 Aug 23
Guys running the place have great knowledge of electronic services. They will never disappoint you and never ask you to... pay for something that is not needed. Service is fast and reliable. They have some cool equipment on sire as well. I can recommend this shop to everyone who needs their electronic fixed.read more
Pawel Lachowski
Pawel Lachowski
08:40 25 Jul 23
Friendly, efficient, and professional.Great guys.
George
George
21:29 20 Jul 23
The best shop of this kind in this part of London, far better than any of the high street competitors. Very reliable,... polite and knowledgeable people, I never have a worry whenever needing their services. Highly recommended!read more
Marian Cobuz
Marian Cobuz
19:50 28 Jun 23
Great service, repair was done quickly and perfectly, spot on 👌!!
N H
N H
21:39 26 Jun 23
Excellent service
Misgana Yemane
Misgana Yemane
12:20 13 Jun 23
Timely, Professional and Efficient. They replaced my whole laptop screen over the bank holiday and when couriers let... them down they communicated this to me straight away.read more
pa
pa
14:34 31 May 23
Got a battery replaced on a OnePlus 8 whilst I waited. Service was fast and my phone now has a new lease of life. Can... highly recommendread more
Simon Smith
Simon Smith
19:02 23 May 23
Sania Nouri
Sania Nouri
16:11 16 May 23
Staff are friendly, efficient and knowledgeable. They are also prone to knocking prices down to pleasant customers.
Dragon Cotterill
Dragon Cotterill
13:53 12 May 23
Took my laptop in to for an issue with the fan. The service was excellent, quick and laptop was as good as new after.... Would highly recommend!read more
Eoghan Gethings
Eoghan Gethings
05:04 07 May 23
Great repair for on MacBook Pro, which had had a drink spilt into it. Less than half of the price that Apple quoted for... the same repair. Showed me photos of the work inside the machine. Carried out very quickly. Excellent work thank you guysread more
Valerie Dunphy
Valerie Dunphy
10:52 03 May 23
Extremely helpful and knowledgeable staff who have fixed my phone and laptop before in the past. Very straight forward... process carried out by friendly peopleread more
Barry He
Barry He
12:54 25 Apr 23
Brilliant and very efficient service... 🙂The team is very knowledgeable, and found the broken display flex... cable from my phone straight away... 🙂Very near from South Wimbledon Tube Station... 👍read more
Arnaud
Arnaud
22:58 24 Apr 23
Brilliant service. Really quick and efficient. Really nice lads aswell
Brad King
Brad King
08:50 24 Apr 23
I visited the store after googling for the best iPhone repair shop, I was quoted £219 at Apple for an iPhone XR screen... repair, they did it for half and in 15 mins. Extremely high quality part and repair, could not be happier with the results, also provided a screen protector at half price. Would highly recommend!read more
All I can say is that it is efficient and friendly people who know what they are doing very impressed by them highly... recommended definitely be going back as and when requiredread more
Christopher Shell
Christopher Shell
11:41 21 Apr 23
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Devices Tested Before we return it repaired

Carefully Checked Before Return

Your iPad Pro 12.9 1st gen tablet will be quality tested after the repair.

 

Free Delivery For All Our Phone repairs

Insured Return Delivery

Courier return 24h / 48h of your iPad Pro 12.9 1st gen with tracking number.

 

Satisfaction Guaranteed With Fix Factor Services

Our Repairs Come With Warranty

Fixfactor cares after the repair. Terms and conditions apply.

 

Send it by post to get it profesionally repaired by Fix Factor

Send your iPad 12.9 1st gen …

Quick, 1-5 days turnaround for iPad 12.9 repair when you post it. Choose required service from the website, enter your details and send it with courier of your choice (we use Parcel Force or DPD). Decide how fast it needs to be repaired. You can pay after the repair.

 

Bring it to our store, get it repaired by Fix Factor

… or bring it in for same day repair

Visit “Fixfactor”. Book an appointment for your iPad Pro 12.9 repair first. Get your tablet fixed while you wait, usually in under 3 hours. Enjoy our coffee, snacks and free Wifi. If you cannot come, we can arrange a pickup (additional cost, London only).

 

Fixfactor is the Apple tablet repair specialist

Our company repairs iPads with broken LCD screens, cracked front glass, battery problems, charging issues, water damage or iPads that don’t power at all. We repair all Apple iPad models using best quality available replacement parts. We don’t delete your personal files. Expect perfect results of the repair.

Model names of the Apple iPad Pro 12.9 are A1670 or A1671. You should be able to find the model name at the back of your iPad, printed small at the bottom. Alternatively you can check the model of your iPad with the serial number by typing it on the Apple website, just click here.

Select the iPad Pro 12.9 1st gen repair type. Choose the way how you want to get it repaired – by courier or while you wait in our store. If you cannot find required iPad repair service, let us know.

We care also after the repair. All our repair services come with warranty. Satisfaction guaranteed ! Don’t just take our word for it, read what customers say on Google or Trustpilot.

 

Limitation of liability: For any other service than the iPad Pro 12.9 1st gen screen repair, when the device needs to be disassembled, there is a risk that the screen may break while removing. Regardless of the experience, this is beyond control. Please only buy the service if you are willing to pay for the broken screen if this happens. You may also ask to cancel the repair and pay just the diagnostic fee.

 

 

We fix all common technical issues

Each iPad repair starts with diagnostics to localise
source of faults and apply correct solution.

Water Damage Repair

We have a high success rate of repairing liquid damaged Apple iPad tablets. If your iPad cannot be repaired, we can still try to recover the data.

Broken Screen Repair

Usually caused by physical impact and occurs in touch screen not working, physically broken front glass or problems with the LCD display. We use highest quality Apple parts to replace the LCD screen and the glass on your Apple iPad. Expect perfect results!

Charging Port Repair

We will first diagnose the problem with your Apple iPad charging port and replace it, if it is faulty. The repair process usually takes 3 hours.

iPad repair services in London by phone and computer repair specialist Fix Factor London

Software help with iOS

Apple iPad Pro 12.9 tablet is a powerful computer. We can help you with the system setup, data transfer, mail accounts configuration or anything else related to the iOS.

Data Recovery Services

If you Apple iPad Pro 12.9 does not power at all but you need to access your files, we can provide you data recovery service. We will disassemble the tablet and check for possible options.

iPad Pro 12.9 Battery Replacement

If your Apple iPad Pro 12.9 powers on but does not hold a charge for too long, you may need a new battery. The battery replacement job takes around 3 hours and requires booking in prior to your visit.

Frequently asked questions

 

Front glass is the outer layer of the screen protecting it and making the inner display stronger. The LCD screen is right under the front glass and it is the actual display. The LCD screen may still work with broken front glass but the touch screen may be not functional. If the LCD screen is broken, it may show vertical lines on the display or may not show anything at all.

The price is the same because we have to replace both parts every time. This is because they are bonded together and any attempt to separate them could break the screen or the result of repair could not be satisfying. We only separated those services to help you identify the actual screen problem with your tablet.

We use original replacement parts to fix your Apple iPad tablet for most repair jobs. Only iPad 2, 3, 4, Air 1st gen and mini front glass is high quality replacement. All parts are tested before we fit them. LCD screen replacements are Apple genuine, expect perfect repair.

We offer 6 months warranty on all hardware Apple iPad repairs. The warranty covers parts and labours. Software repairs can be guaranteed but depends on the problem. You will be informed once we diagnose the problem with your Surface tablet.

Please tell us how much you can pay for the Apple iPad repair. In many cases we can offer you a discount. Yes, we are open to negotiations.

Yes we do ! If you are from South West London or Central London area, we can offer you repair in your place. This is a subject to free slots availability. Some repairs need to be done in the laboratory but then we can arrange courier collection and quick return if it needs to be done same day. Please note same day courier is at additional cost.

There are few factors determining time of the repair. For services that we have parts in stock, we can return it fixed within 5 working days or for next day if you choose priority repair. For water damaged devices, diagnostic services or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.

We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the device after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.

Once we receive the tablet for the repair, we will check the problem by running it through set of diagnostic tests. If we find that the iPad cannot be repaired because of the damage being too complex, we will inform you about this. The diagnostic fee still applies. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed or when we order wrong replacement parts, or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.

If there is any risk around the repair that could develop additional problems, we will let you know before we start the job. Any repair different than screen replacement that requires disassembly of the Apple iPad, brings the risk of breaking the front screen. If that happens, the customer covers the cost of the new screen. Otherwise we take full responsibility for the work we do and if anything we damage, we will restore it to its full functionality.