Complete Technology Support For London Businesses
From Victoria to Westminster, we deliver professional IT support combining component-level repairs with strategic technology management. Walk-in service at our Victoria location, courier collection, or on-site support at your premises.
Flexible Payment Models
Choose the support structure that matches your business requirements and budget
Pay Per Incident
One-time service for specific issues. Perfect for occasional needs or businesses with minimal technology requirements.
- Fixed pricing for standard repairs
- Diagnostic fee credited toward repair
- No ongoing commitments
- Walk-in, courier, or on-site service
- 3-month parts and labour warranty
Best for: Occasional repairs, budget-conscious businesses
Hourly Rate Support
Flexible technical support billed by time spent. Ideal for project work, implementations, or variable support needs.
- Competitive hourly rates
- Minimum 2-hour blocks for on-site work
- After-hours support available at premium rate
- Includes remote troubleshooting
- Detailed time tracking and reporting
- Volume discounts for 20+ hours/month
Best for: Growing businesses, project-based work, implementation support
Monthly Subscription
Comprehensive managed support with guaranteed response times. Complete technology partnership for predictable costs.
- Guaranteed 12-hour response time
- Priority service queue
- Preventive maintenance included
- Unlimited remote support
- Discounted hourly rate for on-site work
- Quarterly technology reviews
- Dedicated account manager
Best for: Established businesses requiring reliable, ongoing support
Business Technology Services
Complete IT support from hardware repairs to strategic implementation
Component-Level Repairs
Advanced diagnostics and circuit board repairs that recover devices others declare unrepairable, saving thousands in replacement costs.
What We Repair:
- MacBook logic board failures
- Surface Pro motherboard issues
- Laptop GPU and power circuit repairs
- Liquid damage treatment and recovery
- Failed component replacement (IC, capacitors, resistors)
Service: Victoria workshop or courier collection
Turnaround: 3-5 business days standard, expedited available
Professional Data Recovery
Cleanroom-certified data recovery from failed drives, including encrypted volumes with full confidentiality protocols.
Recovery Capabilities:
- Hard drive mechanical failures (head crashes, motor failure)
- SSD firmware corruption and controller failure
- RAID array reconstruction
- Encrypted drive recovery (BitLocker, FileVault)
- Deleted file recovery
- Water-damaged device data extraction
Success Rate: 87% for mechanical failures, 92% for logical issues
Confidentiality: NDA available, secure data handling protocols
Software Troubleshooting
Operating system optimization, application issues, performance problems, and security hardening for Windows and macOS environments.
Software Services:
- System performance optimization
- Application compatibility and installation
- Virus and malware removal
- Operating system recovery and reinstallation
- Data migration and system cloning
- Network connectivity troubleshooting
Delivery: Remote session, walk-in, or on-site
Response: Same-day remote support for critical issues
Device Fleet Management
Lifecycle management for business device fleets from 10 to 500+ units, including procurement, deployment, maintenance, and retirement.
Fleet Services:
- Strategic procurement with volume pricing
- Device configuration and imaging
- Asset tracking and inventory management
- Scheduled preventive maintenance
- Repair priority queue for fleet members
- Refresh cycle planning and budgeting
- Secure data destruction and recycling
Minimum Fleet: 10 devices
Savings: 15-25% reduction in total cost of ownership
Preventive Maintenance
Scheduled maintenance that prevents failures, extends device lifespans by 2-3 years, and maintains optimal performance.
Maintenance Includes:
- Internal cleaning and thermal paste renewal
- Battery health testing and replacement recommendations
- Component stress testing
- Firmware and driver updates
- Storage health monitoring
- Performance benchmarking
- Detailed health report with recommendations
Schedule: Quarterly or bi-annual
Result: 78% reduction in emergency repairs (client average)
Technology Consulting
Strategic guidance for technology investments, workflow optimization, and implementation of modern tools that improve productivity.
Consulting Areas:
- Technology infrastructure assessment
- Workflow automation opportunities
- High-performance workstation specifications
- Cloud service selection and migration
- Collaboration tool implementation
- Security posture evaluation
- Technology roadmap development
Delivery: On-site assessments or remote consultation
Output: Detailed recommendations with ROI analysis
Industry-Specific Solutions
Tailored IT support for London’s key business sectors
Educational Institutions
Supporting 40+ London schools and colleges with cost-effective technology management that maximizes limited budgets while maintaining reliable systems.
Our Solutions:
- Volume pricing for device fleet maintenance
- Holiday period bulk service programs
- Student device repair schemes
- Academic staff priority support
- Research equipment specialized repairs
- Extended warranty alternatives
Creative Professionals
Ensuring London’s designers, editors, and media producers maintain high-performance workstations critical to meeting production deadlines.
Specialized Support:
- High-end GPU repairs and upgrades
- Professional display calibration
- Storage system optimization
- Adobe Creative Suite performance tuning
- Final Cut Pro workstation configuration
- Emergency same-day repair for productions
Healthcare Providers
Supporting private practices and healthcare facilities in Westminster and Central London with compliant technology services.
Healthcare IT Support:
- GDPR-compliant device handling
- Medical imaging workstation support
- Secure data disposal with certificates
- Critical system priority response
- Practice management software troubleshooting
- Encrypted backup solutions
Flexible Workspaces
Partnering with London coworking operators to deliver technology experiences that enhance member satisfaction and retention.
Workspace Solutions:
- On-site member device support
- Meeting room technology maintenance
- Network infrastructure support
- Member technology perks programs
- Operator device fleet management
- Preventive maintenance schedules
How We Deliver Support
Three flexible service methods designed around your business operations
Walk-In Service
Visit our Victoria location inside Spaces coworking (25 Wilton Road, SW1V 1LW). 2-minute walk from Victoria Station. Drop off your device or wait for while-you-wait repairs. Open Monday-Friday.
Courier Collection
Free courier collection from your Westminster, City of London, or Camden premises. Secure packaging, insured transit, and next-business-day collection available. Return shipping included.
On-Site Support
Our technicians travel to your Central London location for installations, troubleshooting, and maintenance. Minimum 2-hour booking. Available across Greater London with premium service.
Frequently Asked Questions
Common questions from London business clients
Do you offer same-day business IT support in London?
Yes. Walk-in repairs at our Victoria location often complete same-day for standard issues. Courier collection from Westminster and City of London can achieve same-day turnaround for urgent repairs. Subscription clients receive guaranteed 12-hour response times with priority service queue access.
What areas of London do you serve?
Our primary service area includes Westminster, Victoria, City of London, Camden, Islington, Kensington & Chelsea, and Hammersmith & Fulham. We offer walk-in service at our Victoria location, free courier collection within Central London, and on-site support across Greater London with minimum booking requirements.
Can you repair Apple MacBooks and Microsoft Surface devices?
Yes. We specialize in component-level repairs for both MacBook and Surface devices, including logic board repairs, GPU replacement, liquid damage treatment, and screen replacements. Our microscope-level diagnostics identify and fix issues that standard service providers cannot repair, often saving thousands compared to device replacement.
What is your data recovery success rate?
We achieve 87% success rates for mechanical hard drive failures and 92% for logical data loss scenarios. Our cleanroom-certified process handles encrypted drives (BitLocker, FileVault), RAID arrays, and water-damaged devices. All work follows strict confidentiality protocols with NDA available for sensitive business data.
Do you provide device fleet management for London businesses?
Yes. We manage device fleets from 10 to 500+ units, handling procurement, deployment, maintenance, and secure retirement. Our fleet clients achieve 15-25% reduction in total technology costs through volume pricing, preventive maintenance, and extended device lifecycles. Monthly reporting tracks fleet health and upcoming refresh needs.
What payment models do you offer for business IT support?
We offer three models: Pay-per-incident for occasional repairs with no commitments; hourly rate support for flexible project work and implementations; and monthly subscriptions for comprehensive managed support with guaranteed response times and preventive maintenance. Volume discounts available for hourly bookings exceeding 20 hours monthly.
Serving London Businesses
Professional IT support and computer repair services across London’s business districts
Primary Service Areas
Victoria • Westminster • City of London • Camden • Islington • Kensington & Chelsea • Hammersmith & Fulham
Extended Coverage
Wandsworth • Merton • Lambeth • Southwark • Tower Hamlets • Hackney • Haringey • Greater London (on-site premium)
Service Locations
Victoria: Spaces Victoria, 25 Wilton Road, SW1V 1LW
Wimbledon: 136 Kingston Road, SW19 1LY
Response: 12-hour average, same-day priority available
Start Your Technology Partnership
Schedule a consultation to discuss your business technology needs and explore how we can deliver reliable support that drives results.