Samsung Galaxy Repair

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Choose your Samsung Galaxy model

No model matches that. Try just the number — or ask us for a quote and we’ll identify it for you.

Not sure which one you have?

On the phone: Settings › About phone gives you the model name and number. If it won’t switch on, the model number is printed under the battery cover on older Galaxies, or on the box — or just send us a photo and we will tell you which one it is.

Most Common Samsung Galaxy Repairs

The work that comes through most often, from the S9 right through to the S26, and across the A series.

Samsung Galaxy mainboard lifted out of the frame on the bench at Fixfactor

Screen Replacement

Cracked glass, dead panels, green lines after a drop. On a Galaxy the display is bonded to the midframe, so this is a frame job rather than a glass swap — and on the curved Ultra and Plus models there is no glass-only option at all.

1–2 hours* About Screen Repairs

Battery Replacement

An afternoon of runtime, shutdowns with charge left, or a back panel starting to lift. Replaced with a full-capacity cell and fresh adhesive.

30–60 minutes* About Battery Problems

Charging Port Repair

USB-C that only charges at an angle, or has stopped. Cleaned first — often that is all it is — then repaired or replaced at the board.

1–2 hours* About Charging Faults

Water Damage Recovery

Ultrasonic cleaning of the board, then component-level work on whatever the liquid reached. Bring it in unpowered; the longer it sits switched on, the less there is to save.

1–3 working days** About Liquid Damage

Camera & Lens Repair

The lens glass on the camera island cracks long before the module fails. We replace the glass where that is the fault, and the module where it is not.

Under 1 hour*

Back Panel Replacement

Shattered rear glass replaced and re-sealed. Mention your colour when booking — Galaxy finishes vary by region and the wrong one is the wrong one.

Typically 1–2 hours*

Symptoms pointing in several directions? How Diagnostics Works

Times assume the part is already on the bench. We order per repair rather than hold stock; most parts arrive from our suppliers next day. Tell us your model before you travel and we’ll confirm.

Liquid damage is quoted after the board has been cleaned and read, not before. If corrosion has reached the charging circuit or the power rails, the work runs longer — you hear that at the point we know, not at the counter.

The Difference on a Galaxy Repair

A Samsung screen is not an iPhone screen with a different logo, and the price difference between a good repair and a cheap one is mostly hidden in the part.

Any Model, if the part exists The grid is what has a page here, not a boundary. The S26 line, the Z Fold8 and Flip8 and the current A series come through too — ask and we’ll price them.
Frame Comes with the screen A Samsung service pack is display plus midframe, often plus battery. We tell you which tier you are buying before we start.
Edge Curved glass, done properly Controlled heat, clean separation and a full assembly — not glass-only repairs that never sit right on a curved frame.
Board Level, not just parts Microsoldering, hot air and ultrasonic cleaning — Galaxies that won’t power on, and boards other shops hand back.

Samsung Galaxy Repair Specialist in London

Twelve years of Galaxies through the same workshop — flagships, A series, and the ones people have given up on.

Screens, batteries and charging ports are the everyday work. What makes a Galaxy different is what a screen actually is: the display is bonded to the midframe, so replacing it means replacing more of the phone than an iPhone screen does. Samsung’s own service pack arrives as display, frame and often battery in one piece. A tested aftermarket OLED is the panel alone, moved onto the frame you already have. Both are honest repairs at different prices, and you should know which one you are buying.

The jobs most shops send away are the ones we take: liquid damage that has already corroded a board, handsets that won’t power on, charging circuits that have failed rather than a port that simply wore out. That needs thermal cameras, ultrasonic cleaners, hot air rework and microscopes — and someone who has used them for a decade.

A handset stripped down on the bench at Fixfactor — frame, mainboard, battery and screws laid out
Before we touch it

Four things you’ll hear from us first

  • Which part actually failed. A cracked panel and a failed display connector look the same from outside, and only one of them is a screen replacement.
  • What each tier costs. Service pack with a new frame, or a tested OLED on your existing one. We price both and say which we would fit.
  • What a replacement changes. You re-enrol your fingerprints, and the phone comes back splash-resistant rather than rated. You hear that first, not after.
  • Whether it is worth repairing. On an older A-series the screen can cost more than the phone is worth. That is your call, but it should be an informed one.

The Cheap Quote, and What Is In It

Galaxy displays are where the gap between a good part and a bad one is widest. Genuine service pack, tested aftermarket OLED, and TFT copy all get called “a new screen” on a price list. The copy is the one to watch: it loses true blacks, the always-on display stops behaving, and the colour never matches what you had. We don’t fit them. When a quote elsewhere is a third of ours, that is usually the reason.

Same-Day Means Booked Ahead

Screen and battery work runs 1–2 hours — once the part for your exact model is here. We don’t hold stock: with this many Galaxy models still in circulation, guessing which display to keep in a drawer is how shops end up fitting the wrong grade. Same-day repair means booking in advance: we take a deposit, order your exact part, and it is waiting when you arrive. Walk in and you are welcome, but if the part isn’t in you would be coming back.

Post Your Galaxy From Anywhere in the UK

You don’t have to be in London. Send it tracked and insured from anywhere in the UK and it comes back the same way — most postal repairs go out the same or next working day once the part is in. Tell us the model and the fault before you post it, so the part is on the bench when the handset lands. See exactly how mail-in repair works.

Any Model, If the Part Exists

The grid above runs from the S9 to the S25, through the A series, Note10 and the Z Flip — that is what has a page here, not the limit of what we take. The S26 line, the Z Fold8 and Z Flip8 and the current A series come through the workshop as well; folding phones are their own category and are quoted after diagnosis rather than off a price list. The two conditions are the same on every handset that comes through here: the part still has to exist, and the price has to make sense to you. Nothing else disqualifies a repair.

On a Galaxy that has only just launched the constraint runs the other way: the aftermarket behind a new handset takes months to fill out, so we check with our suppliers rather than promise. On an older or rarer model a screen or a board can come close to what the phone is worth today. We put that number in front of you before anything is ordered, and people go ahead more often than you would expect — usually because what they want back is what is on the phone rather than the phone itself. If the price is what stops you, ask about a tested used part: a screen or a board taken from a working handset, checked before it goes in, where one exists for your model. It is not always the right answer and we will say so when it isn’t.

Not on the list, or not sure — ask for a quote and we’ll tell you what is possible and what it would cost.

Pick your model above to see repair options and pricing, or visit our Wimbledon workshop.

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Samsung Galaxy Repair FAQs

Everything worth knowing before booking a Galaxy repair.

How long does a Galaxy screen repair take?

Screen and battery work runs 1–2 hours once the part is on the bench. We don’t hold stock — with this many Galaxy models still in circulation, guessing which display to keep in a drawer is how shops end up fitting the wrong grade. Book ahead, we order your exact part, and it is waiting when you arrive.

Genuine Samsung screen or aftermarket — what actually changes?

More than it does on most phones. A genuine Samsung service pack arrives as a complete assembly: display bonded to a new midframe, and on many models a new battery with it. A tested aftermarket OLED is the panel alone, transplanted onto the frame you already have. Both look and behave like a Galaxy screen; the service pack costs more and replaces more. What you should refuse is a TFT copy — it loses true blacks and the always-on display, and it is what a cheap quote usually means. We price the options before we start and both carry the same warranty.

Will the fingerprint reader still work after a screen replacement?

Yes. From the S10 onwards the ultrasonic reader sits under the display and comes with it, so a replacement screen brings its own sensor. You re-enrol your fingerprints once afterwards — that is expected, not a fault.

Is my Galaxy still water resistant after a repair?

It is splash-resistant, not swim-proof. We re-seal with fresh adhesive, but an IP68 rating is measured on a pressure-tested production line and nobody outside one can restore it — including Samsung’s own walk-in service. Any shop that promises otherwise is guessing.

Do you repair the curved-edge Ultra and Plus models?

Yes, and they are the ones worth understanding before you book. Where the glass wraps over the sides onto the frame there is no glass-only repair — the display assembly goes in whole. Worth knowing that Samsung moved the Ultra back to a flat panel with the S24 Ultra and has kept it flat since, so an S25 or S26 Ultra is a cleaner job than its curved predecessors. What still makes an Ultra screen cost several times an A35 screen is the panel itself, not the shape.

My A-series screen costs nearly as much as the phone. Is it worth it?

Sometimes it isn’t, and you will hear that from us before you spend anything. On an A34 or A51 the display can be a large share of what the handset is worth today. We quote it, tell you what we would do, and leave the decision with you.

Do you repair Galaxies other shops have turned away?

Often, yes. Most shops replace parts; when the fault is on the board itself there is nothing to swap, and the phone gets handed back. We work at component level — microsoldering, hot air rework, ultrasonic cleaning and microscopes. That covers corroded boards after liquid damage, Galaxies that won’t power on, and charging circuits that have failed rather than a port that wore out.

Where are you, and when are you open?

One workshop: 136 Kingston Road, Wimbledon, London SW19 1LY — walkable from Wimbledon Station and the Merton Park tram stop. Open Monday to Friday 9am–6pm and Saturday 9am–4pm. If you’re coming near closing, call ahead so we can finish on the day.

Can I post my Galaxy in from outside London?

Yes — tracked and insured, from anywhere in the UK, and it goes back the same way. Tell us the model and the fault before you post it, so the part is on the bench when the handset lands rather than ordered afterwards. See how mail-in works.