Nintendo Switch repairs

Screens, front glass, charging ports, charging ICs and fans on the original Nintendo Switch and the Switch Lite. Board-level work done in house, not sent away.

Nintendo Switch repair at Fixfactor, London
Walk-in · Wimbledon Mail-in · UK wide Up to 12-month warranty Tested, proven parts

Repairs

Something is broken or worn out.

Know the fault, but don’t see it listed? Describe it and we’ll price it from your description – free, no device needed. Not sure what’s wrong? That’s what the Diagnostics Service above is for.

Consoles in a venue, a school or a games café? We service them in batches, with collection, return and a single invoice. Business repairs

What Is It Doing?

Start with the symptom – working out which part it is, is our job. We repair consoles, not detachable Joy-Cons.

Fixfactor - Marcin Is Fixing Nintendo Switch Charging Problem

Charges only at an angle

The port wears out after a few thousand dockings. Brought in now it is one repair; left running, it shorts and becomes two.

The screen is cracked

If the display still works under the crack, front glass is the cheaper answer. We check first.

Black or lined screen

A panel fault, not glass. Four consoles share the name and none share a screen.

Hot, or loud across the room

Usually a fan packed with dust; sometimes a worn bearing. You hear which in the test.

Dead, even on the charger

More often the charging circuit than the battery. Telling those apart is the first job.

A Joy-Con will not attach

The rail on the console side is board work, and that we do. Drift inside the Joy-Con we do not.

Handheld fine, docked not

Often the dock rather than the console. Bring both – testing the pair costs nothing.

Game cards are not read

The card slot is a board-mounted connector, replaced under the microscope like the ports.

Something got spilt on it

Do not power it on or charge it. Cleaning works far better on day one than in week two.

None of these?

Buttons, casings, card readers, docks. Detachable Joy-Con drift is the one job we turn away.

Which Switch do you have?

Four consoles share the name and almost none of the parts. The screen in particular is a different part and a different price on each.

Original – 2017 onward

The one we see most, and the one most likely to arrive with a worn charging port after years of docking.

What we see most on these

  • Charging port worn or damaged from repeated docking
  • Charging IC damage following a port short
  • Cracked glass over a working panel – the cheaper of the two screen jobs

Not listed? We still repair it – tell us what you have.

Board-Level Repair, in Plain Terms

Nintendo replaces the console or the whole board. We replace the component that failed – on a Switch, almost always the charging port or the chip behind it. This is the work other shops send to us.

Component removed from a games console mainboard with hot air at the Fixfactor bench

You keep your own console

Your games, saves and account stay on it. A replacement console arrives empty.

You see the price first

Diagnostics is £39 and comes off the bill when the repair goes ahead. You get the fault, the price and the timescale before anything is opened.

A new port alone often will not fix it

A port that has been shorting usually takes the charging chip with it. That is why there are two prices on this page, and why the diagnosis decides which one you pay – not a guess.

Six months on board work

Board-level repairs carry a 6-month warranty. Every console is charged, docked, undocked and run before it goes back.

We diagnose before we quote, and quote before we touch anything. If a console is beyond sensible repair, we say so before you spend anything on it.

The charging port is the fault of this console

A Switch is docked and undocked thousands of times, and every one of those puts force into a USB-C port soldered flat to the mainboard. It wears, then it works only at an angle, then it shorts. What matters is the order: while it is only worn, it is a port repair. Once it has shorted, it is a port and a charging chip – a deeper, dearer job on the same console. Nothing on this page saves more money than bringing it in at the first stage.

Front glass or a whole screen – the question worth asking

On the original Switch and the Lite the glass, the touch layer and the display are separate parts, so a crack in the glass over a working display is a smaller repair than a full screen. On the OLED they are bonded into one assembly and there is no cheaper route. Shops that quote one price for “cracked screen” across all models are quoting the expensive answer to a question they have not asked.

Where the Switch 2 stands right now

The Switch 2 is new enough that independent part supply is still thin, and we would rather say that than take a console in and leave you waiting. Most Switch 2 consoles are also still inside Nintendo’s warranty, and if yours is, we will tell you to use it. Where the fault is out of warranty, or the console has physical damage a warranty would not cover, we assess it first and tell you plainly what is available before you commit to anything.

Charging Only At An Angle? Stop Now

This is the one Switch fault that gets more expensive every day you keep using it.

  1. 1

    Stop Charging It

    A damaged USB-C port shorts against the board while power is running through it. That short is what takes out the charging chip.

  2. 2

    Do Not Wiggle The Cable

    Finding the angle that works is the thing that finishes the port off – and turns one repair into two.

  3. 3

    Bring It In Charged If You Can

    Console and one cable. No dock, no Joy-Cons needed unless the fault is in them.

A port replacement and a port plus charging IC are materially different repairs. Which one you need is decided by how long the console keeps being used on a failing port – not by us.

Call 020 8543 7088

Ways to Use Our Service

Two ways to get your Nintendo Switch repaired – bring it to Wimbledon, or post it from anywhere in the UK.

In Person

  1. 1

    Bring It to Wimbledon

    136 Kingston Road. Walk in, or book a slot if you would rather not wait.

  2. 2

    We Find Out What Is Wrong

    You get the price and the timescale before anything is touched.

  3. 3

    We Repair It

    Only once you have said yes. Parts in stock can be the same day; board work takes longer.

  4. 4

    Collect It

    We call when it is ready. Tested, and under warranty.

UK Wide

  1. 1

    Tell Us the Fault

    Describe it on the form. We reply with an estimate and how to send it.

  2. 2

    Post It to Us

    Pack it well. Include the charger if it will not charge.

  3. 3

    We Confirm Before We Start

    If it turns out not to be worth repairing, we say so and stop there.

  4. 4

    Back to You, Tracked

    Returned insured and tracked, under the same warranty.

What We Do, How, and Why Us

Everything a Switch needs, from a screen or a front glass on an original to the work most shops will not take – charging ports re-soldered, charging ICs replaced at component level, Joy-Con rails and connectors rebuilt, fans replaced and liquid damage cleaned and treated. One workshop in Wimbledon, and post-in from anywhere in the UK.

Diagnosis comes before a price, always. Microscopes, hot-air rework stations, a thermal camera to find the component running hot and a meter to follow the power rails. Parts are matched to your exact console rather than to the range – four machines share the Switch name and almost none of the parts.

And we say when a cheaper job is the right one. If the glass is cracked but the display underneath is fine, that is a front glass repair, not a screen. If the port is the fault and the chip is intact, you pay for the port. The verdict comes with the diagnosis, before you commit to anything.

Fixfactor Technician Uses Microscope For Microsoldering Job
Fixfactor Motherboard Component Removal For Repair With Hot Air
Fixfactor Microscope Used For Microsoldering Repairs and Diagnostics
Logic-board-diagnostics-with-thermal-camera-in-fixfactor
12+years repairing devices
220,000+repairs completed
4.9★from 1,000+ reviews

What Customers Say

Every repair carries a warranty. These are unedited reviews left on Google and Trustpilot.

4.9 ★★★★★1,000+ reviews on Google & Trustpilot

Good to Know

The questions we are asked most about Nintendo Switch repairs.

Not answered here? Ask us – we reply the same working day.

My Switch only charges when I hold the cable at an angle. What is it?

A worn or damaged USB-C port, and it is the most common Switch repair there is. Stop charging it – while power runs through a failing port it can short and take the charging chip on the board with it, which turns one repair into two. Brought in early it is a port replacement.

Do I need a new screen, or just the glass?

On the original Switch and the Lite, if the display and touch still work correctly under the cracked glass, front glass repair is the cheaper and correct answer – and we check that before quoting. On the OLED the glass and panel are bonded into one assembly, so there is no separate glass job.

How long does a Switch repair take?

Screens, glass, fans and drives are usually one to three working days once the part is here. Charging ports and charging ICs are board-level work under a microscope and take two to four. You get the timescale with the quote rather than after.

Can you fix Joy-Con drift?

On a Switch Lite, yes – the sticks are soldered into the console, so it is board work and it is ours. On detachable Joy-Cons we do not take the job: a replacement pair costs little more than the bench time, and we would rather tell you that than charge for it.

Will I lose my games or saves?

No. Screens, glass, ports, fans and connectors do not touch your storage. If a fault involves the internal memory we tell you before going near it, and you decide.

It got wet. Is it worth bringing in?

Yes, and quickly. Do not power it on and do not charge it – what finishes a board is current running through wet traces, not the liquid. We strip it, clean it ultrasonically, treat the corrosion and tell you honestly what survived before any repair goes ahead. Liquid work is quoted after assessment rather than at a fixed price.

Do you repair the Switch 2?

Yes, and it has its own page now: <a href="/game-console-repair/nintendo-switch-2-repair/">Switch 2 repair</a>. Charging ports, liquid damage and diagnostics are priced there; screens are quoted after assessment while independent panel supply settles.

Can you repair the dock as well?

Yes – docks fail more often than people expect, and a console that only works handheld is sometimes a dock fault rather than a console fault. Bring both in if you are not sure which one is the problem; testing the pair costs nothing extra.

Get a QuoteAsk a Question

We have to price this service individually due to different factors.

We fix plenty that is not on the list above. Tell us what the device is and what you need doing.

Ask us anything: parts, timing, your data, whatever matters to you.

We usually reply within the day. If you need an answer sooner, call us on 020 8543 7088.

Thanks - we have your request. We’ll come back to you with a price, usually the same working day.