Asus laptop repairs
Screens, batteries, charging ports, thermals and board-level faults on every Asus - ZenBook, VivoBook, ExpertBook, and ROG and TUF gaming machines.
Laptop screen repair and replacement in London for all brands: cracked screens, dead pixels, lines, no picture or a failing backlight. The panel is matched to your exact model and tested before the laptop goes back.
Keys sticking, repeating or not responding? We check the fault and confirm the keyboard replacement needed for your model.
Laptop battery replacement in London for all brands: a battery that drains fast, shuts the laptop down or has started to swell. The replacement is matched to your exact model and comes with a 12-month warranty.
Professional laptop charging port repair in London - loose ports, broken pins and laptops that only charge at an angle, across all brands. We check the cause first and confirm the repair and timing for your model before you book.
Laptop storage replacement in London: a failed hard drive replaced, or a slow one upgraded to an SSD or NVMe drive. For boot failures, "no operating system" errors, clicking drives and slow start-ups. Tell us your model and we order the right drive for your visit.
Laptop RAM upgrade in London for photo and video editing, gaming, AI work and everyday multitasking. We first check whether your model takes more memory, then fit matched RAM and test it. Same day for modular RAM when we order the memory for your visit.
Laptop overheating repair in London: hot laptops, loud fans, random shutdowns and slowdowns under load. We clean the cooling system, renew the thermal paste and check the fans. Book a slot and most laptops are done in 1-2 hours.
What’s included
- Full strip-down, clean and reassembly
- Fresh thermal paste and pads where needed
- Labour by in-house technicians
- Temperatures checked under load before handover
- Up to 12-month warranty
- We never reset or wipe it without asking
Laptop diagnostics - we find the source of the problem and give you a clear quote to fix it. We test the laptop - and open it up if the fault calls for it - then tell you what is wrong, what the repair costs and what the chances of success are. You decide with the quote in hand.
Good to know: Not refunded if you decide not to go ahead.
What the assessment fee covers
- Full assessment by an in-house technician
- An honest verdict on what is wrong
- A firm price before any repair starts
- Fee credited towards the repair - you pay the balance of the quote
- No obligation to proceed
Professional laptop water damage treatment in London. Ultrasonic cleaning of liquid residue and corrosion, then a full assessment of what the liquid reached.
Good to know: Sometimes the clean alone brings it back. The fee is not refunded if the device can’t be saved.
What the cleaning fee covers
- Ultrasonic cleaning and corrosion treatment
- Full diagnostics once the board is clean
- An honest verdict on what is worth saving
- A firm price for any further repair before it starts
- No obligation to proceed
Professional laptop motherboard repair in London. Component-level diagnostics and repair using micro-soldering, thermal imaging, and advanced testing. We fix power failures, liquid damage, and component failures.
Software & Data
Assessment first: we tell you what can be recovered from your laptop, and what the recovery costs, before any recovery work starts. Failed hard drives and SSDs, liquid-damaged and physically damaged machines, encrypted systems. The data comes first, whether or not the laptop itself is worth repairing.
Good to know: If nothing can be recovered, there is nothing further to pay. The assessment fee is not refunded - it covers the work of finding out.
Malware and virus removal for laptops and PCs. We deal with slow performance, pop-up ads, strange programs and security threats by cleaning the system or reinstalling it, keeping your data where we can. Tell us the problem and how urgent it is first. Most clean-ups are ready the next day.
Clean Windows 11 installation for laptops and desktop PCs - from scratch on a new drive, or a full wipe and reinstall of a system past repairing. Drivers, updates, account setup and a few applications of your choice included. Moving your data across is quoted separately.
What’s included
- Clean install and driver setup
- Labour by in-house technicians
- Full function test before handover
- We talk you through your data before we start
Know the fault, but don’t see it listed? Tell us what’s wrong with your Asus laptop and we’ll reply with a price, or tell you if we need to see it first. Not sure what’s wrong? That’s what Diagnostics above is for.
A rack of ExpertBooks or a studio of ProArt machines? We take them in batches, with collection, return and a single invoice. Business repairs
Common Asus Repairs
What comes through the door on an Asus, and what each job actually involves.
Motherboard & board-level repair
An Asus board on our bench, mid-repair. Components replaced under a microscope instead of a quote for a whole new board.
ROG & TUF thermals
The most common gaming job. Strip, clean and repaste - with liquid metal where Asus used it, which is most Zephyrus models.
Screen replacement
From plain full-HD to 240Hz gaming panels and bonded OLED. Matched to what your model actually has. Three checks to run first.
Charging ports & power
Asus uses barrel, USB-C and high-wattage gaming connectors, and all of them solder to the board. We replace the socket, not the board.
Battery replacement
For an Asus that dies at 40%, or a swollen cell bowing the base of a ZenBook.
Keyboard replacement
Dead or repeating keys, and per-key RGB decks on the gaming machines.
Diagnostics - when it will not turn on
No power, no picture, or shutting down under load. We find where it stops before anyone quotes for anything.
Storage, SSD & data
Bigger and faster drives, and recovery from the ones that have stopped reading.
Liquid damage
Full strip, ultrasonic clean and corrosion treatment. Read the yellow band below first.
Windows & software faults
When the fault is Windows rather than the machine, a clean install puts every driver back and is tested.
Something else?
Fans, hinges, ScreenPad, casings, BIOS.
Which Asus do you have?
Pick the name on the lid. It tells us which parts your machine takes and, on the gaming models, how it is cooled.
Thin machines with desktop-class heat. Several Zephyrus models are cooled with liquid metal rather than paste, which is a real reason to be fussy about who opens them.
What We See Most Often
- Throttling and shutdowns under load
- Liquid-metal repaste - done wrong it shorts the board
- Board-level GPU and power faults
The value gaming Asus. Tougher than it looks and cheaper to repair than the ROG line.
What We See Most Often
- Fans and blocked heatsinks
- Charging connectors on high-wattage adapters
- Screens - usually 144Hz or faster
Thin, aluminium, often OLED, sometimes with a second screen. Everything is bonded or soldered.
What We See Most Often
- Bonded OLED and touch assemblies
- Swollen batteries lifting the trackpad
- USB-C ports - on some models the only way to charge
The Asus we see most. Cheap to repair, worth repairing, usually back within the week.
What We See Most Often
- Screens - the widest range of panels
- Charging port wear
- Slow on a spinning drive - an SSD fixes it
Built to be opened and serviced, so the cheapest Asus to repair. Parts stay available years after the model has gone.
What We See Most Often
- Worn keyboards and dock-damaged ports
- Batteries at end of life across a fleet
- BIOS passwords on second-hand machines
Workstation hardware and colour-calibrated panels. The screens are the expensive part and we price them before you decide.
What We See Most Often
- Calibrated 4K and OLED panels
- Thermal throttling under sustained load
- Discrete GPU faults after years of heat
Cheap to buy and cheap to break. We fix them, and we will tell you when a screen costs more than the machine is worth.
What We See Most Often
- Screens and hinges from classroom handling
- Charging ports
- Keyboards after spills
Not listed? We still repair it - tell us what you have.
Gaming Thermals, Properly
Most gaming Asus machines that throttle, whine or shut down have not got a dying graphics chip. They have blocked heatsinks and compound that has dried out.
Measured, Not Guessed
Temperatures and clock speeds logged under load before we open anything, and again after.
Liquid Metal Where Asus Used It
Several ROG models ship with liquid metal. It has to go back the same way, masked properly - it is conductive, and on the board it is a short.
Full Strip and Clean
Heatsinks, fins and fans cleaned out. Years of dust is usually most of the problem.
When It Really Is the Board
GPU and power faults repaired at component level rather than quoting a new mainboard.
If a repaste will not fix it we say so at the diagnosis, not after taking the money for one.
Motherboard Repair, in Plain Terms
The work other shops send to us: the board repaired at component level rather than replaced.
It Will Not Turn On
Power rails followed with a meter and a thermal camera until we find where the voltage stops.
BGA Rework
Reballing and replacing the large chips on a rework station with a controlled heat profile.
Component-Level Replacement
Capacitors, MOSFETs, voltage regulators, blown fuses.
Charging Ports
Taken off and replaced, rather than replacing the board around them.
BIOS & Firmware
Corrupted firmware and boot-locked machines. Proof of ownership required.
Corrosion Repair
Where a spill has taken out one circuit and left the rest working.
We diagnose before we quote, and quote before we touch anything. If it is not worth doing, we say so, and the diagnostics fee is all you pay.
Spilt Something on It? Do This Now
Gaming machines take the worst of this - the vents run straight over the board. What you do in the next hour matters more than anything we can do afterwards.
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1
Switch It Off Now
Hold the power button until it dies. A wet board survives being wet; it does not survive being powered while wet.
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2
Do Not Plug It In
Not to charge, not to test. Every check you run costs you a component.
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3
Bring It In Today
Upside down, lid open, charger out. Rice does nothing. Time is the only thing that helps.
The dangerous case is the one that dried out and still works - liquid keeps eating the board for weeks, so the failure turns up a month later. We strip it, clean the board ultrasonically, treat the corrosion and replace what has gone. If your files matter more than the laptop, tell us when you drop it off and we take those first.
Ways to Use Our Service
Two ways to get your Asus laptops repaired - bring it to Wimbledon, or post it from anywhere in the UK.
What We Do, How, and Why Us
Every Asus fault, from a VivoBook screen to the work most shops will not take - boards repaired at component level, charging sockets re-soldered, and ROG machines stripped and repasted with the compound Asus actually used. One workshop in Wimbledon, and post-in from anywhere in the UK.
Diagnosis comes before a price, always. Microscopes, hot-air rework stations, a thermal camera to find the component running hot and a meter to follow the power rails until the voltage stops. On the gaming machines we log temperatures under load before and after, so the repair is something you can see rather than something you are told.
The alternative to a component-level repair is a whole new mainboard, and on a ROG or a ProArt that quote is close to what the laptop is worth. We find the part that failed and replace that one - and when it is not worth doing, you get told before you spend anything.
What Customers Say
Every repair carries a warranty. These are unedited reviews left on Google and Trustpilot.
From Our Workshop
Repairs on Asus laptops, written up from our job records: what we found, what we did and how each one ended.
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Asus ROG - Brought In Just in Time After a Heavy Spill
A heavily flooded Asus ROG that still worked when it came in. Ultrasonic cleaning and corroded components replaced before it failed.
Read the full repair
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Asus ROG G513Q - The Damage Was Done Before It Reached Us
This Asus ROG G513Q arrived after a repair attempt elsewhere had shorted the CPU line. Why it could not be repaired, and what to ask a shop.
Read the full repair
Good to Know
The questions we are asked most about Asus laptops repairs.
Not answered here? Ask us - we reply the same working day.
Asus quoted me for a whole motherboard. Can you do better?
Usually, yes, and it is most of what our bench does. A service centre replaces the board because that is their process; we find the component that failed and replace that one. Diagnosis first, quote before any work.
My ROG throttles and gets loud. Is the graphics card dying?
Usually not. It is nearly always blocked heatsinks and thermal compound that has dried out. We log temperatures and clock speeds under load before and after, so you can see whether it worked rather than take our word for it.
Do you repaste ROG models with liquid metal?
Yes, where Asus used it - most Zephyrus models. It is conductive, so it has to be masked and applied properly; on the board it is a short circuit. This is the part of a gaming repaste that gets machines killed elsewhere.
How long will it take?
A battery or a keyboard takes 1-3 hours when we have the part. A screen takes 1-2 hours once the part for your exact model is in, usually a couple of working days. Thermal work takes 1-2 hours; board-level work needs a few days.
Have you got the part for my model?
Batteries and keyboards for the current ranges usually arrive the next day. Screens are ordered against your exact model - most arrive in two to three working days, and high-refresh gaming and OLED panels take longer. For models Asus no longer supplies we use tested original parts and say so.
Will you use genuine Asus parts?
Parts matched to the original specification, from suppliers we have used for years. For a gaming screen that means the same panel and the same refresh rate - fitting a 60Hz panel to a 144Hz machine is something you notice every day afterwards.
We have Asus machines across the studio. Do you handle business repairs?
Yes. Batches, invoicing, collection and return, and one point of contact rather than a ticket per machine. Tell us how many and what is wrong and we will come back with a per-unit price.