Laptop & Computer Repair
Pick your brand, then your model.
Common Computer Repairs
Laptops, desktops and all-in-ones: the work that comes through most often.
Screen Replacement
Cracked panels, dead backlights and displays that flicker. On most laptops the panel lifts out cleanly. A bonded display like Surface Pro is heated and separated first, which takes longer.
1-2 hours* About Laptop ScreensKeyboard Replacement
Dead keys, doubled characters or a spill. On most machines the keyboard is riveted into the top case, so the palmrest comes with it.
1-3 hours*Trackpad Replacement
Erratic tracking, dead clicks or a trackpad lifting off the palmrest.
1-3 hours*Battery Replacement
A swollen cell, an hour of runtime or a machine that only works plugged in. We fit a cell matched to your model.
1-3 hours* About Battery ProblemsOverheating Repair
Fans at full speed, throttling or sudden shutdowns. Heatsink off, channels cleared, fresh paste on the die, fan tested.
1-2 hours*Water Damage Repair
Ultrasonic cleaning of the board, then component-level work on whatever the liquid reached. Keep it switched off on the way to us.
1-3 days** About Liquid DamageSoftware Issues Repair
Windows or macOS that won’t boot, crashes on wake or has slowed to a crawl. We copy your files off the drive first.
1-2 days About SSD UpgradesMotherboard Repair
No power, no display or a short that takes the charger with it. We trace the fault to the component under a microscope, which often saves the board and the storage soldered to it.
3-5 days** About Board-Level RepairWith the part on the bench. We order parts for your exact model and most arrive the next day, so tell us what you have before you travel.
Liquid damage and board work start with a diagnosis. How long they take depends on what the board needs once it is under the microscope.
How It Works
Pick your machine, tell us what it’s doing, and we take it from there.
Drop Off or Post In
Bring it to our Wimbledon workshop, or post it in from anywhere in the UK, tracked and insured.
We Confirm the Fault
We verify the fault and carry out the repair. We only contact you if we find something unexpected.
Repaired & Back to You
We test the screen, keyboard, trackpad, Wi-Fi and stability. Collect it, or we post it back. The full step-by-step.
The Difference on a Computer Repair
Screens, batteries and keyboards are everyday work here. For board faults we diagnose first and tell you if a repair is worth it.
Inside Our Repair Workshop
Photos from our bench in Wimbledon.
Computer Repair Specialist in London
Repairing laptops, desktops and all-in-ones in London since 2014, every brand.
For screens, keyboards, trackpads, batteries, charging ports, hinges and palmrests, we can fix any laptop as long as parts exist. We usually get them the next day, and you see the options and prices before anything is ordered.
Apple MacBook, Dell, HP, Lenovo, Asus, Acer, Microsoft Surface, Samsung, Toshiba, and desktop PCs including custom builds.
Three Ways to Get It Fixed
Same-Day Repair Means Booked Ahead
We don’t hold stock, because there are too many laptop models. Pay in full or a deposit, we order your exact part, and it is waiting when you arrive.
Visit in about 2 working daysLeave It With Us
Bring it to our Wimbledon workshop on Kingston Road. We keep it, order the part and tell you when it’s ready.
Ready in 1-3 working daysPost It In From Anywhere in the UK
Tell us the model and the fault first, then send it insured and tracked. We repair it and send it back. How mail-in repair works.
Back in 2-5 working daysWhat We Tell You First
- What is actually wrong. A dead board and a failed charging circuit look the same from outside.
- Whether the board can be repaired rather than replaced, and what each route costs.
- How long it will take, and what would change that once we are inside.
- Whether it is worth repairing. On an older machine the parts can cost more than it is worth.
Motherboard Repair, Not Replacement
Most larger shops and chains replace the whole board. That is expensive, impossible when boards are out of stock, and it loses your data when the storage is soldered on.
We use thermal cameras, ultrasonic cleaners, hot air rework and microscopes to trace a fault to the component and repair that: liquid damage, power surges, overheating failures and GPU faults, across every major brand.
If a board is beyond repair, or a new one costs more than the machine is worth, ask about a tested used part: a board or a screen from a working machine, where one exists for your model.
Not sure? Ask for a quote and we’ll tell you what is possible and what it would cost.
Rated by 1,000+ Customers
“Have used Fixfactor for tech repairs for many years and they’ve always dealt with my issues quickly and at a fair price.”
Common Questions
Everything worth knowing before booking a computer repair.
Where is your London workshop?
Our workshop is at 136 Kingston Road, London SW19 1LY, in Wimbledon, near Wimbledon Station and the Merton Park tram stop. Can’t get there? Post it in from anywhere in the UK.
How quickly can you repair my computer?
Screens, keyboards, batteries and trackpads usually take 1-3 hours once the part is here, and parts usually arrive the next day. Liquid damage takes 1-3 days and board work 3-5 days. We give you a realistic time when you book.
What computer brands do you repair?
All of them: Apple MacBook, Dell, HP, Lenovo, Asus, Acer, Microsoft Surface, Samsung and Toshiba, in laptops, desktops and all-in-ones, plus custom-built PCs. From component swaps to motherboard repair and microsoldering.
Are the parts genuine?
Usually original or OEM-equivalent parts. Where a good aftermarket part costs less, we tell you and explain the difference. You approve the part and the price before we start.
Do you fix software issues and viruses?
Yes, on Windows and macOS: reinstalls, virus and malware removal, performance problems and startup failures. We also move data between machines and recover data from failing drives.
Is my data safe during the repair?
We never intentionally access, change or delete your data. Where we can, we remove your drive and test with ours, then reconnect yours once the repair is confirmed. Back up first anyway, because any hardware work can run into something unexpected.
Why do you need my password?
So we can test the machine properly after the repair: screen, keyboard, trackpad, Wi-Fi and stability. Without logging in we can only confirm it powers on. If you would rather not share it, tell us and we’ll agree what we can and cannot check.
Can you repair a motherboard rather than replace it?
Usually, yes, and it is the main reason people travel to us. A new board often costs more than the machine is worth, and on modern laptops it takes your data with it. We trace the fault to the individual part, across every major brand.
Can I send my computer by post instead of visiting?
Yes. Post it insured and tracked, and we repair it and return it to your door. How mail-in repair works.
What warranty do you offer on repairs?
6 to 12 months on parts and workmanship, depending on the repair. If the same fault returns in that time, we fix it free. It doesn’t cover new physical damage, later liquid damage or unrelated faults.