Device Repairs for Schools

Your pupils’ Surface, iPad and Chromebook devices repaired, from one cracked screen to a whole trolley, without taking them out of lessons.

Repairs Planned Around the School Year

Autumn term
Christmas
Spring term
Easter
Summer term
Summer

During term

Send devices as they break, one or a few at a time, without waiting for a batch.

Half terms

Smaller batches collected at the start of the break and back before lessons begin.

Summer holidays

The whole fleet checked and repaired before September.

Pricing
Per device, on your purchase order
Minimum
None
Invoicing
One invoice per batch
Warranty
6 to 12 months

Prices, turnaround and collection dates come to you by email.

Repair or Replace, Device by Device

Devices two or three years old are usually worth repairing. Newer designs with more parts fused together can cost more to fix than they are worth, and when that happens we say so.

Before a refresh we check the whole fleet and mark which devices are worth keeping. For a single device, try the repair or replace calculator.

Pupil devices
Surface, iPad and Chromebook screens, batteries and charging ports. Surface repair · iPad repairs
Staff laptops
MacBooks and Windows laptops, from keyboards and screens to board faults. MacBook repairs

Fleet assessment

Example of what you receive

DeviceFaultVerdict
iPad (9th gen)Cracked screenRepair
iPad (9th gen)Worn batteryRepair
MacBook AirLiquid damageRepair
ChromebookBoard fault, older modelReplace
Worth repairing3 of 4

Work for Schools

Done in house by our own technicians. Described without names.

A Fixfactor technician reassembling a handheld device at the workbench
  • An independent boarding school20Surface screens

    Surface Go and Surface Pro screens over seven weeks, all on one purchase order, each device logged by its asset tag.

  • A state secondary school6Chromebooks

    Sent as one batch and tracked by the school’s own device numbers.

  • An education charity8Dell laptops

    Diagnosed one by one against a cost ceiling the charity set. Two repaired, the rest reported so it could decide.

Frequently Asked Questions

Do we need a contract?

No. Send one batch to try us. Schools that come back get an account.

What happens to pupil data?

It stays on the device. When a repair needs it, we back the device up first, and devices going for recycling can be wiped securely before they leave.

Do you also manage MDM and IT support?

Yes, under our sister brand Evolfe: MDM on Jamf, Mosyle or Google Admin, a helpdesk for staff and servicing in the holidays. IT services for schools at Evolfe

Get a Quote for Your School

If we have written to you, just reply to that email. Otherwise send the details below, and we come back with prices and collection dates.

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.
Optional. Up to 5 files, 10 MB each - images, PDF or a spreadsheet. For a video, send us a clip on WhatsApp instead.