HP laptop repairs
Screens, batteries, charging ports, hinges and board-level faults on every HP - OmniBook, Pavilion, ENVY, Spectre, EliteBook, ProBook, and Omen and Victus gaming machines.
Laptop screen repair and replacement in London for all brands: cracked screens, dead pixels, lines, no picture or a failing backlight. The panel is matched to your exact model and tested before the laptop goes back.
Keys sticking, repeating or not responding? We check the fault and confirm the keyboard replacement needed for your model.
Laptop battery replacement in London for all brands: a battery that drains fast, shuts the laptop down or has started to swell. The replacement is matched to your exact model and comes with a 12-month warranty.
Professional laptop charging port repair in London - loose ports, broken pins and laptops that only charge at an angle, across all brands. We check the cause first and confirm the repair and timing for your model before you book.
Laptop storage replacement in London: a failed hard drive replaced, or a slow one upgraded to an SSD or NVMe drive. For boot failures, "no operating system" errors, clicking drives and slow start-ups. Tell us your model and we order the right drive for your visit.
Laptop RAM upgrade in London for photo and video editing, gaming, AI work and everyday multitasking. We first check whether your model takes more memory, then fit matched RAM and test it. Same day for modular RAM when we order the memory for your visit.
Laptop overheating repair in London: hot laptops, loud fans, random shutdowns and slowdowns under load. We clean the cooling system, renew the thermal paste and check the fans. Book a slot and most laptops are done in 1-2 hours.
What’s included
- Full strip-down, clean and reassembly
- Fresh thermal paste and pads where needed
- Labour by in-house technicians
- Temperatures checked under load before handover
- Up to 12-month warranty
- We never reset or wipe it without asking
Laptop diagnostics - we find the source of the problem and give you a clear quote to fix it. We test the laptop - and open it up if the fault calls for it - then tell you what is wrong, what the repair costs and what the chances of success are. You decide with the quote in hand.
Good to know: Not refunded if you decide not to go ahead.
What the assessment fee covers
- Full assessment by an in-house technician
- An honest verdict on what is wrong
- A firm price before any repair starts
- Fee credited towards the repair - you pay the balance of the quote
- No obligation to proceed
Professional laptop water damage treatment in London. Ultrasonic cleaning of liquid residue and corrosion, then a full assessment of what the liquid reached.
Good to know: Sometimes the clean alone brings it back. The fee is not refunded if the device can’t be saved.
What the cleaning fee covers
- Ultrasonic cleaning and corrosion treatment
- Full diagnostics once the board is clean
- An honest verdict on what is worth saving
- A firm price for any further repair before it starts
- No obligation to proceed
Professional laptop motherboard repair in London. Component-level diagnostics and repair using micro-soldering, thermal imaging, and advanced testing. We fix power failures, liquid damage, and component failures.
Software & Data
Assessment first: we tell you what can be recovered from your laptop, and what the recovery costs, before any recovery work starts. Failed hard drives and SSDs, liquid-damaged and physically damaged machines, encrypted systems. The data comes first, whether or not the laptop itself is worth repairing.
Good to know: If nothing can be recovered, there is nothing further to pay. The assessment fee is not refunded - it covers the work of finding out.
Malware and virus removal for laptops and PCs. We deal with slow performance, pop-up ads, strange programs and security threats by cleaning the system or reinstalling it, keeping your data where we can. Tell us the problem and how urgent it is first. Most clean-ups are ready the next day.
Clean Windows 11 installation for laptops and desktop PCs - from scratch on a new drive, or a full wipe and reinstall of a system past repairing. Drivers, updates, account setup and a few applications of your choice included. Moving your data across is quoted separately.
What’s included
- Clean install and driver setup
- Labour by in-house technicians
- Full function test before handover
- We talk you through your data before we start
Know the fault, but don’t see it listed? Tell us what’s wrong with your HP laptop and we’ll reply with a price, or tell you if we need to see it first. Not sure what’s wrong? That’s what Diagnostics above is for.
Running EliteBooks or ProBooks across a team? We take them in batches, with collection, return and a single invoice. Business repairs
Common HP Repairs
What comes through the door on an HP, and what each job actually involves.
Motherboard & board-level repair
Power circuits traced to the component that failed and replaced under a microscope, instead of a quote for a whole new board.
Screen replacement
HP fits everything from plain HD to OLED touch. Matched to the panel your model has, not the cheapest that fits. Three checks to run first.
Hinges & cracked palmrest
The classic HP failure: a stiffening hinge that lifts the plastic and eventually cracks the lid corner. Cheap early, expensive late.
Charging ports & power
HP’s barrel and USB-C sockets both solder to the board. We replace the socket rather than the board it sits on.
Battery replacement
For an HP that shuts down with charge showing, or a swollen cell bowing the base.
Keyboard replacement
Dead or repeating keys, and the ones riveted into the top case on the thinner models.
Diagnostics - when it will not turn on
No power, no picture, or a machine that shuts down under load. We find where it stops before anyone quotes.
Omen & Victus thermals
Strip, clean and repaste, with temperatures measured under load before and after.
BIOS passwords & firmware
Ex-corporate EliteBooks locked at boot, and firmware that will not complete. Proof of ownership required.
Windows & software faults
Boot failures and blue screens that turn out not to be hardware. A clean Windows install, drivers and all.
Something else?
Fans, casings, ports, docking damage, data.
Which HP do you have?
Pick the name on the lid. HP changed all of them in 2025, so the name also tells us roughly how old the machine is.
The current consumer HP. It replaced Pavilion, ENVY and Spectre in one go, and parts are still catalogued under the old names.
What We See Most Often
- Bonded touch and OLED displays
- USB-C charging circuits
- Machines still in warranty - we will say if HP should be doing it free
The HP we see most. Cheap to repair, worth repairing, and usually back within the week.
What We See Most Often
- Screens - the widest range of panels, so the price depends which
- Hinge lifting the plastic around the lid corner
- Slow on a spinning drive - an SSD, not a new laptop
Thinner, often a convertible, usually touch. The 360 hinge and the bonded display do most of the failing.
What We See Most Often
- Cracked touch assembly - glass and panel are one part
- x360 hinge and flex cable wear
- Charging port
HP’s premium line before the rename. Everything is bonded, soldered or glued, which is why these come to us rather than to a parts shop.
What We See Most Often
- OLED and 4K assemblies - the expensive end
- Thunderbolt and USB-C ports soldered to the board
- Swollen batteries lifting the trackpad
Built to be opened, so the cheapest HP to repair, and parts stay available years after the model has gone.
What We See Most Often
- Worn keyboards and dock-damaged ports
- Batteries at end of life, often across a whole fleet
- BIOS supervisor passwords on second-hand machines
Thermals first. A gaming HP that throttles or shuts down under load is usually blocked heatsinks and spent compound, not a dying GPU.
What We See Most Often
- Throttling and shutdowns under load
- Board-level GPU and power faults
- High-wattage charging failures
Cheap to buy and cheap to break. We fix them, but we will tell you when a screen costs more than the machine is worth.
What We See Most Often
- Screens and hinges from classroom handling
- Charging ports
- Keyboards after spills
Not listed? We still repair it - tell us what you have.
What Actually Fails on an HP Board
HP quotes a replacement mainboard. We repair the circuit that failed - and on an HP it is usually one of a short list we see every week.
The Barrel Socket
HP kept the round charging jack long after everyone moved to USB-C, and on a Pavilion it works loose, cracks the solder and eventually lifts the pads underneath. Caught early it is a socket; left long enough it is a board repair around the socket. We do both.
Dead, With the Light On
The charge light works and nothing else does. That is a power rail stopping somewhere between the socket and the processor, and finding where is a meter, a thermal camera and the schematic - not a parts swap.
Hinge Damage That Reached the Board
The HP hinge failure does not stay in the lid. Once the screws pull through, the display cable takes the strain and the connector on the board goes with it. This is the repair people are told is a new laptop.
EliteBooks Locked at Boot
Supervisor passwords and asset locks left behind by whoever owned the machine before. We can usually clear them - with proof of ownership, always, and no exceptions.
Graphics and BGA Rework
Artefacts, no picture, or an Omen that shuts down under load. The large chips are replaced on a rework station with a controlled heat profile.
Corrosion Repair
Where a spill took out one circuit and left the rest working, that circuit can be rebuilt rather than the board replaced.
We diagnose before we quote, and quote before we touch anything. If the board is cracked through or corrosion has gone under the processor we say it is not worth it, and the diagnostics fee is all you pay.
Spilt Something on It? Do This Now
What you do in the next hour matters more than anything we can do afterwards.
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1
Switch It Off Now
Hold the power button until it dies. A wet board survives being wet; it does not survive being powered while wet.
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2
Do Not Plug It In
Not to charge, not to test. Every check you run costs you a component.
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3
Bring It In Today
Upside down, lid open, charger out. Rice does nothing. Time is the only thing that helps.
The dangerous case is the one that dried out and still works - liquid keeps eating the board for weeks, so the failure turns up a month later. We strip it, clean the board ultrasonically, treat the corrosion and replace what has gone. If your files matter more than the laptop, tell us when you drop it off and we take those first.
Ways to Use Our Service
Two ways to get your HP laptops repaired - bring it to Wimbledon, or post it from anywhere in the UK.
What We Do, How, and Why Us
Every HP fault, from a Pavilion screen to the work most shops send away - boards repaired at component level, charging sockets re-soldered, hinges caught before they take the lid with them, and Omen machines stripped and repasted so they stop throttling. One workshop in Wimbledon, and post-in from anywhere in the UK.
Diagnosis comes before a price, always. Microscopes, hot-air rework stations, a thermal camera to find the component running hot and a meter to follow the power rails until the voltage stops. Parts are matched to the original specification and everything is tested before it goes back to you.
HP quotes a new mainboard because that is the process they work to. On a Spectre or an EliteBook that number is close to what the laptop is worth. We find the part that failed and replace that one - and when it is not worth doing, you get told before you spend anything.
What Customers Say
Every repair carries a warranty. These are unedited reviews left on Google and Trustpilot.
From Our Workshop
Repairs on HP laptops, written up from our job records: what we found, what we did and how each one ended.
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HP Envy x360 - No Replacement Board, So We Repaired the Original
No replacement motherboard existed for this liquid-damaged HP Envy x360, so we found three shorts and repaired the original board.
Read the full repair
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HP Pavilion - A MOSFET Burnt Into the Board
A MOSFET on this HP Pavilion burnt into the board itself. We cleaned out the carbon, rebuilt the tracks and had it working the next day.
Read the full repair
Good to Know
The questions we are asked most about HP laptops repairs.
Not answered here? Ask us - we reply the same working day.
HP quoted me for a whole motherboard. Can you do better?
Usually, yes, and it is most of what our bench does. A service centre replaces the board because that is their process; we find the component that failed and replace that one. Diagnosis first, quote before any work, so you can compare the two figures.
My HP is a Pavilion but the new ones are called OmniBook. Do you still repair mine?
Yes. HP retired Pavilion, ENVY and Spectre in 2025 and replaced them with OmniBook 3, 5, 7, X and Ultra, but the machines did not change overnight and the parts are still catalogued under the old names. We repair both generations.
The lid is lifting away from the case near the hinge. Is that serious?
It is the most common HP failure and it gets worse quickly. The hinge stiffens, the screws pull through the plastic, and what starts as a hinge becomes a lid. Bring it in early and it is a small job.
How long will it take?
Book ahead so we can prepare the part. Selected battery repairs can be done while you wait, and we confirm this for your model; a keyboard takes 1-3 hours. A screen takes 1-2 hours once the part for your exact model is in, usually a couple of working days. Board-level work and liquid damage need the machine on the bench for a few days.
Have you got the part for my model?
Batteries and keyboards for the current ranges usually arrive the next day. Screens are ordered against your exact model - most arrive in two to three working days, and OLED and touch assemblies take longer. For models HP no longer supplies we use tested original parts and tell you which one your repair is getting.
I bought an ex-office EliteBook and it asks for a password at boot.
That is a BIOS supervisor password set by whoever owned it before. We can often clear it, but only with proof that the machine is yours - a receipt or the disposal paperwork. No proof, no work.
We have HPs across the office. Do you handle business repairs?
Yes, and it is a large part of what we do. Batches, invoicing, collection and return, and one point of contact rather than a ticket per machine. Tell us how many and what is wrong and we will come back with a per-unit price.