HP laptop repairs
Screens, batteries, charging ports, hinges and board-level faults on every HP — OmniBook, Pavilion, ENVY, Spectre, EliteBook, ProBook, and Omen and Victus gaming machines.
Repairs
Something is broken or worn out.
Professional laptop screen repair and replacement service in London. Fix cracked screens, dead pixels, display failures, and backlight issues for all laptop brands. Expert LCD panel replacement with quality testing. Same-day service available with pre-order or 1-3 days turnaround.
Professional laptop repair service. Expert diagnostics and quality replacement parts with warranty included.
Professional laptop battery replacement in London for all brands. Same-day service available when batteries are pre-ordered. Battery draining fast, unexpected shutdowns, swollen battery? High-quality replacements with 12-month warranty.
Professional laptop charging port repair in London — loose ports, broken pins and laptops that only charge at an angle, across all brands. We test first to confirm the port is actually the fault — same-day service when arranged in advance.
Please note: This replaces the charging port itself — if testing shows the fault is on the motherboard, we quote that separately before any work.
Professional laptop and desktop PC storage replacement service in London. Replace faulty hard drives or upgrade to faster SSD/NVMe storage. Fix boot failures, no operating system errors, clicking drives, and slow performance. Next-day service typical.
Full details for Laptop Hard Drive / SSD Replacement & Upgrade
Professional laptop and desktop PC RAM memory upgrade service in London. Boost performance for photo/video editing, gaming, AI workloads, and daily multitasking. Expert installation with compatibility checks. Upgrades from 4GB to 64GB+ available. Same-day service for modular RAM when arranged in advance.
Professional laptop overheating cleaning as preventive service in London. Fix hot laptops, loud fans, random shutdowns, and performance throttling. Deep cooling system cleaning, thermal paste replacement, fan maintenance. Same-day service when arranged in advance.
What’s included in the price
- Replacement part — no hidden extras
- Fitting & labour by in-house technicians
- Full function test before handover
- Up to 12-month warranty
- Diagnostic fee credited towards this repair
- Your data stays untouched
Laptop diagnostics — we find the source of the problem and give you a clear quote to fix it. We test the laptop — and open it up if the fault calls for it — then tell you what is wrong, what the repair costs and what the chances of success are. You decide with the quote in hand.
Please note: The diagnostic fee is payable upfront and credited toward your repair if you go ahead. If you decline the quote or the device is beyond repair, the fee covers the assessment.
What’s included in the price
- Replacement part — no hidden extras
- Fitting & labour by in-house technicians
- Full function test before handover
- Up to 12-month warranty
- Diagnostic fee credited towards this repair
- Your data stays untouched
Professional laptop water damage treatment in London. Ultrasonic cleaning of liquid residue and corrosion, then a full assessment of what the liquid reached.
Please note: The cleaning fee is paid upfront and carries no warranty — cleaning is decontamination, not a guaranteed fix.
Good to know: Any further repair we quote after cleaning is covered by a 6-month warranty.
What’s included in the price
- Replacement part — no hidden extras
- Fitting & labour by in-house technicians
- Full function test before handover
- Up to 12-month warranty
- Diagnostic fee credited towards this repair
- Your data stays untouched
Professional laptop motherboard repair in London. Component-level diagnostics and repair using micro-soldering, thermal imaging, and advanced testing. We fix power failures, liquid damage, and component failures.
Software & Data
It powers on, but it will not behave.
Professional laptop data recovery service in London. Recover data from failed drives, liquid-damaged laptops, physically damaged devices, and encrypted systems. Priority focus on data, not device repair. Specialist equipment and methods for all storage types.
Good to know: No recovery — no fee, beyond the upfront diagnostic fee, which is credited toward the recovery cost if you go ahead.
Professional malware and virus removal service for laptops and PCs in London. Fix slow performance, pop-up ads, strange programs, and security threats. Expert malware cleaning, system restoration, or fresh reinstall with data preservation. Get in touch first to describe the problem, symptomps and urgency level. Security threats are treated as priority work — we usually start the same day, and same-day completion is often possible when arranged in advance.
Windows 11 installation and system repair service in London — clean installs, data migration and recovery. Solves issues with slow Windows, errors, viruses, random crashes, blue screens and driver problems. Fast turnaround — same-day when arranged in advance.
Please note: Sometimes symptoms are actually hardware-related — we check for that first.
Know the fault, but don’t see it listed? Describe it and we’ll price it from your description — free, no device needed. Not sure what’s wrong? That’s what the Diagnostics Service above is for.
Running EliteBooks or ProBooks across a team? We take them in batches, with collection, return and a single invoice. Business repairs
Common HP Repairs
What comes through the door on an HP, and what each job actually involves.
Motherboard & board-level repair
Power circuits traced to the component that failed and replaced under a microscope, instead of a quote for a whole new board.
Screen replacement
HP fits everything from plain HD to OLED touch. Matched to the panel your model has, not the cheapest that fits.
Hinges & cracked palmrest
The classic HP failure: a stiffening hinge that lifts the plastic and eventually cracks the lid corner. Cheap early, expensive late.
Charging ports & power
HP’s barrel and USB-C sockets both solder to the board. We replace the socket rather than the board it sits on.
Battery replacement
For an HP that shuts down with charge showing, or a swollen cell bowing the base.
Keyboard replacement
Dead or repeating keys, and the ones riveted into the top case on the thinner models.
Diagnostics — when it will not turn on
No power, no picture, or a machine that shuts down under load. We find where it stops before anyone quotes.
Omen & Victus thermals
Strip, clean and repaste, with temperatures measured under load before and after.
BIOS passwords & firmware
Ex-corporate EliteBooks locked at boot, and firmware that will not complete. Proof of ownership required.
Something else?
Fans, casings, ports, docking damage, storage and data. Describe the fault and we will price it.
Which HP do you have?
Pick the name on the lid. HP changed all of them in 2025, so the name also tells us roughly how old the machine is.
The current consumer HP. It replaced Pavilion, ENVY and Spectre in one go, and parts are still catalogued under the old names.
What we see most on these
- Bonded touch and OLED displays
- USB-C charging circuits
- Machines still in warranty — we will say if HP should be doing it free
The HP we see most. Cheap to repair, worth repairing, and usually back within the week.
What we see most on these
- Screens — the widest range of panels, so the price depends which
- Hinge lifting the plastic around the lid corner
- Slow on a spinning drive — an SSD, not a new laptop
Thinner, often a convertible, usually touch. The 360 hinge and the bonded display do most of the failing.
What we see most on these
- Cracked touch assembly — glass and panel are one part
- x360 hinge and flex cable wear
- Charging port
HP’s premium line before the rename. Everything is bonded, soldered or glued, which is why these come to us rather than to a parts shop.
What we see most on these
- OLED and 4K assemblies — the expensive end
- Thunderbolt and USB-C ports soldered to the board
- Swollen batteries lifting the trackpad
Built to be opened, so the cheapest HP to repair, and parts stay available years after the model has gone.
What we see most on these
- Worn keyboards and dock-damaged ports
- Batteries at end of life, often across a whole fleet
- BIOS supervisor passwords on second-hand machines
Thermals first. A gaming HP that throttles or shuts down under load is usually blocked heatsinks and spent compound, not a dying GPU.
What we see most on these
- Throttling and shutdowns under load
- Board-level GPU and power faults
- High-wattage charging failures
Cheap to buy and cheap to break. We fix them, but we will tell you when a screen costs more than the machine is worth.
What we see most on these
- Screens and hinges from classroom handling
- Charging ports
- Keyboards after spills
Not listed? We still repair it — tell us what you have.
What Actually Fails on an HP Board
HP quotes a replacement mainboard. We repair the circuit that failed — and on an HP it is usually one of a short list we see every week.
The Barrel Socket
HP kept the round charging jack long after everyone moved to USB-C, and on a Pavilion it works loose, cracks the solder and eventually lifts the pads underneath. Caught early it is a socket; left long enough it is a board repair around the socket. We do both.
Dead, With the Light On
The charge light works and nothing else does. That is a power rail stopping somewhere between the socket and the processor, and finding where is a meter, a thermal camera and the schematic — not a parts swap.
Hinge Damage That Reached the Board
The HP hinge failure does not stay in the lid. Once the screws pull through, the display cable takes the strain and the connector on the board goes with it. This is the repair people are told is a new laptop.
EliteBooks Locked at Boot
Supervisor passwords and asset locks left behind by whoever owned the machine before. We can usually clear them — with proof of ownership, always, and no exceptions.
Graphics and BGA Rework
Artefacts, no picture, or an Omen that shuts down under load. The large chips are replaced on a rework station with a controlled heat profile.
Corrosion Repair
Where a spill took out one circuit and left the rest working, that circuit can be rebuilt rather than the board replaced.
We diagnose before we quote, and quote before we touch anything. If the board is cracked through or corrosion has gone under the processor we say it is not worth it — that answer is free.
Spilt Something on It? Do This Now
What you do in the next hour matters more than anything we can do afterwards.
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1
Switch It Off Now
Hold the power button until it dies. A wet board survives being wet; it does not survive being powered while wet.
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2
Do Not Plug It In
Not to charge, not to test. Every check you run costs you a component.
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3
Bring It In Today
Upside down, lid open, charger out. Rice does nothing. Time is the only thing that helps.
The dangerous case is the one that dried out and still works — liquid keeps eating the board for weeks, so the failure turns up a month later. We strip it, clean the board ultrasonically, treat the corrosion and replace what has gone. If your files matter more than the laptop, tell us when you drop it off and we take those first.
Ways to Use Our Service
Two ways to get your HP laptops repaired — bring it to Wimbledon, or post it from anywhere in the UK.
What We Do, How, and Why Us
Every HP fault, from a Pavilion screen to the work most shops send away — boards repaired at component level, charging sockets re-soldered, hinges caught before they take the lid with them, and Omen machines stripped and repasted so they stop throttling. One workshop in Wimbledon, and post-in from anywhere in the UK.
Diagnosis comes before a price, always. Microscopes, hot-air rework stations, a thermal camera to find the component running hot and a meter to follow the power rails until the voltage stops. Parts are matched to the original specification and everything is tested before it goes back to you.
HP quotes a new mainboard because that is the process they work to. On a Spectre or an EliteBook that number is close to what the laptop is worth. We find the part that failed and replace that one — and when it is not worth doing, you get told before you spend anything.




What Customers Say
Every repair carries a warranty. These are unedited reviews left on Google and Trustpilot.
Good to Know
The questions we are asked most about HP laptops repairs.
Not answered here? Ask us — we reply the same working day.
HP quoted me for a whole motherboard. Can you do better?
Usually, yes, and it is most of what our bench does. A service centre replaces the board because that is their process; we find the component that failed and replace that one. Diagnosis first, quote before any work, so you can compare the two figures.
My HP is a Pavilion but the new ones are called OmniBook. Do you still repair mine?
Yes. HP retired Pavilion, ENVY and Spectre in 2025 and replaced them with OmniBook 3, 5, 7, X and Ultra, but the machines did not change overnight and the parts are still catalogued under the old names. We repair both generations.
The lid is lifting away from the case near the hinge. Is that serious?
It is the most common HP failure and it gets worse quickly. The hinge stiffens, the screws pull through the plastic, and what starts as a hinge becomes a lid. Bring it in early and it is a small job.
How long will it take?
A battery or keyboard can often be done while you wait if we have the part. Screens are ordered for your exact model, usually a couple of working days. Board-level work and liquid damage need the machine on the bench for a few days.
Have you got the part for my model?
Batteries and keyboards for the current ranges are usually in stock or here next day. Screens are ordered against your exact model — most arrive in two to three working days, and OLED and touch assemblies take longer. For models HP no longer supplies we use tested original parts and tell you which one your repair is getting.
I bought an ex-office EliteBook and it asks for a password at boot.
That is a BIOS supervisor password set by whoever owned it before. We can often clear it, but only with proof that the machine is yours — a receipt or the disposal paperwork. No proof, no work.
We have HPs across the office. Do you handle business repairs?
Yes, and it is a large part of what we do. Batches, invoicing, collection and return, and one point of contact rather than a ticket per machine. Tell us how many and what is wrong and we will come back with a per-unit price.