Fixfactor – Same Day Phone Repair In London | iPhone Repair | Computer Service

What can we fix for you today ?

High standard phone and computer
repairs in London same day.

Start Repair

Why to choose our repair service ?

Devices Tested Before we return it repaired

We’ve got the “Fix” Factor

Challenge us with any electronic device problem. We will fix it, if it is repairable. Subject to replacement parts availability.

Bring it to our store, get it repaired by Fix Factor

Repair While You Wait 

Book the appointment and bring your phone, computer, tablet, drone or any other gadget for quality repair, possibly while you wait. 

Free Delivery For All Our Phone repairs

Send It For 1-Day Repair 

You don’t need to be from London to use our service. Send your broken device from anywhere in UK. Once received, the repair becomes priority.

Satisfaction Guaranteed With Fix Factor Services

6 Months+ Warranty 

Fixfactor cares after the repair. Most services come with 6 months warranty, including parts and labour. Warranty upgrades available.

Customers love us ! 

374 reviews on Google with rating 4.9. Trustpilot rating 9.6.

Absolutely fantastic service: super quick, really professional and even fixed an extra problem I hadn't expected them to fix. They gave excellent advice and did the whole thing really quickly! If you're looking to repair your laptop, look no further!! (and that's saying after having tried quite a few places unfortunately)read more
Sacha Smith
Sacha Smith
16:55 04 Jul 19
I usually do not bother with leaving reviews, however these guys deserve a good rating. I had a broken power button on my phone which they managed to fix while I waited which took an hour. Excellent customer service & highly skilled group of people.read more
Robert Csajka
Robert Csajka
07:53 03 Jul 19
Don't normally leave reviews but was in London on visit and decided to pop in have my phone repaired. A+ service and great value for money. Defo recommended these guysread more
Awse Ali
Awse Ali
15:22 24 Jun 19
Very professional service. With Fixfactor I have fantastic experience.They fixed my old Iphone run over by a car. I tried in four other shops and only the Fixfactor take on to reaper my old phone and rescue all my important data. It took 4 days but the phone is as new.Many thanks to Martin for his clear and professional advice.read more
Adam Haras
Adam Haras
10:36 14 Jun 19
Very professional, helpful and friendly Staff. Definitely recommend this shop if you need your mobile fixed. If I ever have issues with my mobile again I will come back here.read more
Naddy B
Naddy B
18:17 12 Jun 19
Needed the rear glass of my Google Pixel XL repaired. Fixed within 45 minutes for a reasonable price. Would recommend.
John Ward
John Ward
18:00 12 Jun 19
These guys are fantastic! I’m lucky to live nearby, but it would be worth travelling, because their work is beautiful. They just replaced my broken iPad glass with a tempered glass, and it works better than it did before the break. And they are just so pleasant to work with—always a smile, friendly and helpful, no matter how foolish I’ve been. Highly recommend.read more
Miriam Edelman
Miriam Edelman
07:15 07 Jun 19
These guys were amazing, the parts they needed to order to repair my phone didn’t arrive on time. However! They were so accommodating and tried there best to sort it out in time as they new it was my number priority so they made it there’s. They were so smooth and made it a easy, all I had to do was sit on the sofa a chill. If you need tech help definitely come hereread more
Tiam Parinejad
Tiam Parinejad
16:37 04 Jun 19
Excellent service. Staff very helpful and pleasant. Repaired MotoG4+ very quickly. First class service
Anthony O'Donovan
Anthony O'Donovan
15:01 31 May 19
Brilliant people, they got the job done with no fuss, they repair exotic phones that are not mainstream so thats a plus.
Omorr Shorif
Omorr Shorif
12:36 25 May 19
Cezary and his team have replaced my ipad and iphone screens and I am very pleased with the service received. The Ipad is working great but unfortunately the iPhone developed a screen freezing fault which I put up with for as long as I could. When I eventually took it back in Cezary offered to replace it free of charge even though the six months guarantee had lapsed. I recommend Fixfactor wholeheartedly not only for their workmanship but also for their attitude and customer care which is so refreshing.read more
Joanna Cowan
Joanna Cowan
16:07 23 May 19
Collected phone..working 100% now...great guys, very polite and professional..replaced LCD screen. I waited and watched Great service.I decided to travel across London to this small business.Very happy with the whole process.read more
Peter
Peter
16:10 09 Apr 19
Super quick, the guys in here are friendly and know exactly what they’re doing. They recommended other products to protect my phone which was super helpful. All round a great experience!read more
Kate Burns
Kate Burns
17:51 23 Mar 19
This is a quality establishment, I went in having been told by another establishment that I had a broken power button on my iPhone 6 which needed a full replacement. However, having gone into Raphone, they didn't commit to what the issue was but said they would take a look and give me a quote. Low and behold it was a huge dust build up which they cleared for a lower price. They could have easily said "yes you need a new component" and charged me for parts and labour but instead they were honest and I was out the door in 5 mins. As I said, this is a quality establishment and can be trusted. Also the guys working there are super friendly and take great pride in their work!read more
P Ghumra
P Ghumra
15:34 28 Feb 19
The process was seamless and user friendly. My repair was carried out quickly and with no fuss. Very recommended.
Phil Wild
Phil Wild
14:05 26 Feb 19
Been twice in the past two months for a broken Huawei P20 Pro screen and both times been fixed with a smile, and in no time at all. I love these guys! Only recommendation to RA is to perhaps start a loyalty card ?read more
Madeleine Crossan
Madeleine Crossan
17:25 23 Feb 19
Fixed my Asus laptop screen within a couple of days. Very helpful and knowledgeable staff. Reasonable price. Excellent service.read more
william hemmings
william hemmings
16:03 14 Feb 19
Super fast and friendly service.Replaced my battery and they weren't going to charge if the screen broke unlike ismash.Would Recommend to allread more
Thomas Bridge
Thomas Bridge
13:37 09 Feb 19
Great service, sent in my Mi Mix 2s and unfortunately they could not repair it but they tried every way and were very apologetic about it.read more
Stuart Thirlwell
Stuart Thirlwell
09:25 06 Feb 19
Fantastic service! Very friendly, honest and professional. I had my iPhone 7 plus screen replaced, which was done in 30 minutes and £50.00 cheaper than at Apple. I also purchased a glass screen protector which is of superb quality for just £10, which they kindly applied for me (perfectly, I may add). Thank you guys... I greatly appreciate the wonderful service!read more
Edward Hodge
Edward Hodge
18:31 05 Feb 19
Sent my blackberry key 2 in on Friday as I had managed to smash the screen, emailed me Saturday that they have got my phone and on Monday morning called to say phone is fixed on its way back, outstanding service. I've got my phone back and really happy to recommend theses guys, first class!read more
Simon Mukhtar
Simon Mukhtar
17:48 05 Feb 19
Amazing service. The staff were very friendly and knowledgeable, they replaced my phone battery very quickly and it's been working brilliantly for over six months now. Would definitely recommend this place!read more
Bianca W
Bianca W
16:20 04 Feb 19
Very lovely service. My phone got fixed in a reasonable price and time. Would recommend it.
Sihui Huang
Sihui Huang
10:28 04 Feb 19
A very friendly and professional service. Highly recommended. Quick and efficient, thank you!
Chris Etherington
Chris Etherington
18:23 27 Jan 19
Legends. Honest, professional and quite frankly a rare bunch in today's business world. If you have ANY issues with your mobile/tablet/laptop - these are the guys to turn to. Phenomenal service.read more
Shina O
Shina O
09:00 27 Jan 19
Seriously impressive service from RA Phone FixFactor UK in South Wimbledon replacement BlackBerry PRIV battery. 1 hour turnaround efficient and friendly team. Highly recommended. Brilliant. Thank you.read more
Keith Widdop gis2xl
Keith Widdop gis2xl
17:04 08 Jan 19
Fantastic and fast service. Even repaired my camera and speaker on the house! Highly recommend these great people!
David Shtern
David Shtern
14:01 21 Dec 18
Top notch! Efficient service, good communication and very professional service from these friendly guys when I needed my phone screen replaced.read more
James Penrose
James Penrose
17:23 10 Dec 18
Excellent customer service! Very friendly and knowledgeable staff who really care about fixing your device and know what they are doing! Definitely recommend!read more
Erin Kosobudska
Erin Kosobudska
00:01 05 Dec 18
Used this Company on a recommendation and great reviews. Can only say that the excellent feedback is fully justified. Right from the moment of first telephone call, Ceasar was most professional in explaining costs and timescale of my Samsung screen repair. Raphone may not be the cheapest, but certainly seems the best. My phone had been returned looking like new and seems to be working normally. Would thoroughly recommend this professional company and not hesitate to use again.read more
Daphne Thomas
Daphne Thomas
17:15 10 Nov 18
Excellent service and advice. The job only took a few minutes and I wasn't charged! Also the waiting area is very clean and stylish (if you did have to wait!). Very impressed by the friendly and knowledgeable staff.read more
Jane Kersley
Jane Kersley
11:10 08 Nov 18
Professional and friendly service. Went in there to check a faulty phone battery, or so I thought. They stayed after hours waiting for me to get there, diagnosed that the issue wasn't the battery (I'd been told this by other repair shops...trying to get a quick buck no doubt) and then didn't charge me a thing for it. May be able to find a cheaper quick fix elsewhere but wouldn't trust anyone more than these guys with my phone.read more
Adam Shone
Adam Shone
09:20 15 Aug 18
I had broken the glass in front of my phone's camera, something that the manufacturers official repairer said they didn't know they could fix, and would take at least 7 days.I contacted Raphone by email and got a quick reply confirming they could fix it, and the price. I then went into the store and dropped my phone off and it was fixed in under 2 hours.Staff on email and in person were very friendly and helpful and prices were reasonable.This isn't one of those dodgy looking phone repair places, this is a legitimate and professional store and services. Very happy with everything.read more
Marshall Whitehouse
Marshall Whitehouse
12:13 26 Jul 18

Hello,

We are Fixfactor – the high standard mobile phone repair specialists and computer repair service. Putting the workmanship on the very first place, we usually return your device repaired to “as new” condition, while you wait in our store.

We fix smartphones, computers, drones and other electronic devices. Fixing electronics requires highest precision. Dealing with it as personal device, that stores your data, requires excellent customer service and the right approach. Fixfactor provides quality and speed at the same time.

We repair any accidental damages including broken screens, back panel, charging ports, water damages  but also faulty motherboards, battery problems, software issues and many more. We can recover your lost data too. Let’s think about it as we would repair your bad day, ruined plans, access to your memories, unanswered important calls and not replied friend’s messages.

The process of getting your device repaired is simple: Visit Fixfactor repair store in London, Wimbledon (more locations coming soon) or send your device by post for a quick turnaround. We will do the rest. You will be informed about the progress of the repair.

Our reputation is proof of the work that we are proud of. Don’t just take our word for it, read what customers say on Google or Trustpilot.

 

Comprehensive phone repairs

Each repair we start with diagnostics to
localise source of faults and apply correct solution.

 

Water Damage Repair

Although we have very high success rate of fixing devices damaged by liquid and we deal with most of the phone brands, there is no promise for the repair.

 

Broken Screen Repair

Broken front glass, touchscreen problems, vertical lines on the screen or nothing on the screen repaired within 2 hours.

 

Charging Port Repair

We will diagnose the problem with charging port and perform repair or replace it if necessary. Should take less than 1 hour.

 

iPhone Repair Same Day Fix Factor Service

Microsoldering Repair

We dive deeper inside the mobile phone and can repair component level problems on the motherboard.

 

Back Panel Repair

Back glass panel can be replaced on any Samsung, Sony and Pixel phones. Please provide the colour of your device when you contact us regarding this service.

 

Battery Replacement

New battery will give your phone a new life. This phone repair service comes with 6 months warranty and the job usually takes 30-60 minutes.

Fixfactor blog

 

Oppo Phone Brand Is Coming To UK Market

January 13th, 2019|

  One of the largest mobile phone makers in the world, Oppo, has announced it's launch in the UK. This is a big news, chinese Oppo is the 5th biggest smartphone manufacturer, mostly selling in

Sell your phone or laptop

New or used ? We buy it today for cash !

Price agreed before your coming.  We pay immediately after we confirm the device matches your description. We buy phones and laptops in our London branch. Read more about selling your phone or laptop to the Fixfactor.