Expert Device Repair with Component-Level Precision

Component-level repairs that Apple won’t do. Motherboard microsolder specialists fixing devices others write off. Plus everyday phone and laptop repairs done right – with genuine parts, proper tools, and technicians who actually care.

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Expert laptop motherboard diagnostics Professional phone repair and diagnostics Professional diagnostics with microscopes for motherboard repairs Professional data recovery equipment and services Advanced BGA component-level repairs

What Can We Fix For You?

Search for your device or browse our repair categories

Phone Repair

Phone
Tablet Repair

Tablet
Laptop Repair

Laptop
PC Desktop Repair

PC Desktop
Data Recovery

Data Recovery
Drone Repair

Drone
Game Console Repair

Game Console
Other Repair Services

Other Devices

Our Journey in Numbers

Building trust through quality repairs since 2014

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Devices Repaired
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Years of Excellence
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Customer Reviews
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Average Rating

Why Choose Fixfactor?

Our commitment to quality, transparency, and customer satisfaction sets us apart

11 Years Trusted

Serving London since 2014, we’ve repaired over 200,000 devices with consistent excellence, building a loyal customer base through dependable service and genuine care.

4.9/5 Customer Rating

With over 1,000 customer reviews across Google and Trustpilot, our 4.9/5 rating reflects our commitment to quality repairs and exceptional customer service.

6-12 Month Warranty

Every repair comes with our comprehensive warranty coverage, giving you peace of mind and protecting your investment in quality repairs.

Your Repair Options

Choose the most convenient way to get your device fixed

Visit Our Stores

Drop-off your device in person for fast service

Many repairs completed while you wait

Face-to-face consultation with technicians

Immediate device testing after repair

Locations in Wimbledon and Oxford Street

Book Appointment

Mail-In Service

Send your device from anywhere in the UK

Convenient for those outside London

2-5 day typical turnaround time

Secure shipping and handling

Regular updates throughout the process

Start Mail-In Repair

How It Works

A simple, straightforward process to get your device repaired

1

Book or Send

Book an appointment at one of our London locations or mail your device to us from anywhere in the UK.

2

Diagnosis

Our experts will thoroughly diagnose the issue and provide a clear quote before proceeding with any repairs.

3

Expert Repair

We’ll repair your device using high-quality parts and specialized equipment for best results.

4

Return & Warranty

Collect your repaired device or we’ll ship it back to you, backed by our 6-12 month warranty.

What Our Customers Say

Don’t just take our word for it – hear from the people we’ve helped

4.9/5 from 1,000+ reviews
See all reviews

Absolutely amazing service. My MacBook had a complex motherboard issue that Apple said was unrepairable. Fixfactor fixed it in 3 days for a fraction of the replacement cost. Incredible expertise!

I was devastated when I thought I’d lost all my photos after my phone fell in water. Fixfactor not only repaired the phone but also recovered all my precious memories. Truly outstanding service!

Professional, transparent and incredibly fast. My Surface Pro screen was replaced while I waited, and the quality is perfect. The technicians explained everything clearly and the price was very fair.

Our London Locations

Visit us at one of our convenient repair centers

Technical Centre
Fixfactor Wimbledon Location

Fixfactor Wimbledon

Street Shop • Professional Repair Centre

136 Kingston Road
London SW19 1LY

Monday – Friday: 9am – 6pm
Saturday: 9am – 4pm
Sunday: Closed

Book Now Directions
Technical Centre
Fixfactor Oxford Street Location

Fixfactor Oxford Street

Inside Spaces 1st Floor • Professional Repair Centre

4 Winsley St, Mappin House, Spaces
London W1W 8HF

Monday – Wednesday: 9am – 6pm
Thursday – Friday: 8am – 5pm
Weekend: Closed

Book Now Directions

Inside Fixfactor

Take a look at our precision work and advanced repair facilities

Microscope Repair Work

Precision Repairs

Using advanced microscopes for micro-soldering

Data Recovery Equipment

Data Recovery Lab

Professional equipment for data recovery

Phone Repair Process

Component Repairs

Expert phone and tablet diagnostics

Motherboard Component Removal

Component-Level Repair

Specialized hot air equipment for precision repairs

Laptop Motherboard Diagnostics

Motherboard Diagnostics

Advanced microscope analysis for laptops

Liquid Damage Repair

Water Damage Recovery

Specialized techniques for liquid-damaged devices

Learn More About Us

Ready to Get Your Device Fixed?

Whether you need a quick screen replacement or complex data recovery, our expert team is ready to help.

Start Your Repair Contact Us

Frequently Asked Questions

Everything you need to know about device repairs in London

Laptop motherboard repair costs are determined during consultation based on the specific fault and components needed. For complex issues requiring laboratory diagnosis, we charge £39 upfront for professional assessment using microscopes and diagnostic equipment. This fee covers fault identification, repair time estimation, and parts sourcing. Once diagnosed, we provide a fixed quote – if you proceed with the repair, the £39 diagnostic fee is deducted from your final bill.
Same-day repairs are available when replacement parts are in stock. We recommend contacting us first to confirm parts availability for your specific device and issue. If parts need ordering, we can secure them for next-day delivery upon deposit payment. Once parts arrive, we’ll notify you immediately – repairs then typically take 30 minutes to 3 hours depending on device type and complexity. Book early for best same-day availability.
All hardware repairs include comprehensive 6-12 month warranty (varies by repair type). Extended warranty options are available for purchase on selected repairs. If the same fault reoccurs within warranty period, we repair it free of charge. Our warranty covers parts and labour but excludes new damage or unrelated issues. With 11 years in business and 4.9/5 rating from 1000+ reviews, we stand behind every repair.
Yes, we provide flexible IT support contracts tailored to London businesses. Services include priority repair scheduling (4-hour response), fleet device management, preventive maintenance visits, and dedicated account management. We currently support 50+ businesses including creative agencies, law firms, and medical practices. Volume discounts apply for organizations with 10+ devices. Contact us for customized pricing based on your needs.
Simple 4-step process: 1) Select device category, model and problem online, 2) Choose payment option – pay now or after repair completion, 3) Send device to: Fixfactor, 136 Kingston Road, SW19 1LY, London (pack securely with note including your details), 4) Receive updates at every repair stage. We’ll keep you informed throughout via email/SMS. Repairs typically completed within 2-3 business days of receipt, returned via insured delivery.
We achieve 75% success rate for data recovery using professional tools and cleanroom facilities. You only pay if recovery succeeds – no data, no charge. We handle all types: liquid damage, drive failures, accidental deletion, encryption issues. Free initial evaluation determines recoverability. Business-critical expedited service available. All work performed under strict confidentiality with secure data handling protocols.
Key advantages: Speed – repairs often completed in hours vs manufacturer’s 5-7 day wait. Data preservation – we don’t factory reset devices, saving you setup time and keeping your data intact. Repair scope – manufacturers typically offer only screen/battery replacements; we repair extensive issues including motherboard faults, liquid damage, and problems they won’t touch. Genuine repair vs replacement – we fix the actual problem rather than swapping entire units.
We’re Surface repair specialists with proper equipment for these challenging devices. We service all Surface models: Pro series, Laptop series, Book, and Go. Common repairs include screens, batteries, charging ports, and keyboard issues. Unlike Microsoft’s limited repair options (often suggesting costly replacement), we perform component-level repairs. Screen and battery replacements can often be completed same day, while component-level repairs may require several days due to their complex construction.

Latest from Our Blog

Stay updated with repair tips, industry news, and what’s happening at Fixfactor

  • Fixfactor Returned To Oxford Street!
    We’re thrilled to announce the reopening of our Oxford Street branch, bringing professional device repairs back to the heart of London. Now with two strategic locations across the city, we’re better positioned to serve both individual and business customers with the technical excellence Fixfactor has become known for. Two Locations, One Standard of Excellence After
  • CES 2024 Anticipaating Innovations around AI this year
    Anticipating the Future: Predicting AI-Driven Innovations at CES 2024
    As the world gears up for CES 2024, there’s an air of anticipation about the breakthroughs that will redefine our technological landscape. At Fixfactor, we’re particularly intrigued by the advancements in AI, especially those that leverage large language models. This year, the buzz is all about AI-driven devices, and we’re excited to speculate on what
  • 🎉 Celebrating a decade of tech repair excellence at Fixfactor! 🛠️
    Over the past 10 years, we’ve dedicated ourselves to fixing your mobile phones, tablets, laptops, drones, and game consoles, along with expert data recovery. Our journey is fueled by your trust and our passion for quality service. In need of an urgent phone repair or computer fix? Got a tech emergency? We’re your go-to experts,