Phone Repair
Select your phone brand below to find your exact model and access our repair services across London with same-day availability.
Most Popular Phone Repairs
These are our most frequently requested mobile phone repair services across all brands in London. After selecting your brand and model, you’ll have access to these and many more specialized repair options with our 6-month warranty.
Screen Replacement
Our most requested service across all phone brands. We replace cracked, black, or malfunctioning screens with premium quality parts that restore full touch sensitivity and display clarity.
Battery Replacement
Restore your phone’s battery life with our premium replacement batteries. We address rapid battery drain, unexpected shutdowns, overheating, and swelling issues across all phone brands.
Charging Port Repair
Fix loose connections, slow charging, intermittent charging, or complete charging failures. Our micro-soldering specialists can clean, repair, or replace any phone charging port.
Water Damage Recovery
Advanced liquid damage treatment using ultrasonic cleaning and component-level repair techniques. We restore phones damaged by water, coffee, beer, and other liquids.
From Brand Selection to Repair
You’re on step 2 of 4. After selecting your phone brand and model, here’s what happens next with our streamlined repair booking process.
Select Model & Service
Choose your exact phone model and the repair you need. All prices are displayed upfront – no hidden costs or surprises.
Step 3 of 4Choose Your Method
Bring your phone to Victoria or Wimbledon, or use our mail-in service. We pre-order parts for faster turnaround.
Step 4 of 4Verification
Our technicians inspect your device to verify the fault matches the service you selected. If everything checks out, we proceed directly with the repair. We’ll only call you if we discover any discrepancies.
Repair & Return
We repair your device using quality parts and thoroughly test everything. Once complete, we notify you for collection or ship it back, depending on your chosen delivery method.
Need Help Choosing Your Brand?
Unsure about your phone brand or model? Our expert team can help you identify your device quickly and guide you to the right repair service.
Device Identification
Check Your ModelUse your phone’s IMEI number (*#06#) or settings menu to identify your exact model. Our online lookup tool provides instant identification.
Expert Phone Support
Call 0208 543 7088Call our technicians who can identify your device and provide immediate repair options. We offer free telephone consultations and quotes.
Instant Chat Support
Start WhatsApp ChatConnect with our support team via WhatsApp. Share photos of your device for immediate identification and receive instant repair advice.
Why Choose Fixfactor London?
Since 2014, we’ve been London’s trusted choice for professional phone repairs. Here’s what sets us apart from mall kiosks and other repair shops.
London Expertise
Founded in 2014 with over 220,000 successful repairs across Victoria and Wimbledon. We know every phone model inside out.
Pre-Order Parts System
Book ahead and we order your exact parts before you arrive. Most repairs done in 1-2 hours – no waiting days for parts.
Advanced Equipment
Micro-soldering stations, ultrasonic cleaners, thermal imaging – professional tools mall kiosks don’t have.
Industry-Leading Warranty
Comprehensive coverage on all repairs. If it fails due to our work or the part, we fix it free – no questions asked.
Mobile Phone Repair London FAQs
Answers to common questions about mobile phone repairs in London. Expert service at our Victoria and Wimbledon workshops for all major brands.
Where in London can I get my phone repaired?
We operate two fully-equipped repair workshops in London. Our Victoria location at 25 Wilton Road (SW1V 1LW) is just 2 minutes from Victoria Station, perfect for Central London customers. Our Wimbledon workshop at 136 Kingston Road (SW19 1LY) serves South West London, easily accessible from Wimbledon Station and Merton Park tram stop. Both locations accept all phone brands and offer same-day repairs when parts are available.
How quickly can you repair my phone in London?
Most phone repairs are completed within 1-2 hours at either our Victoria or Wimbledon location. Screen replacements typically take 60-90 minutes, while battery replacements are usually done in 30-60 minutes. However, we don’t stock parts due to the extensive range of phone models available. We recommend booking ahead so we can order your specific parts – this ensures same-day service when you visit.
Do I need an appointment for phone repair in Victoria or Wimbledon?
While walk-ins are welcome at both locations during opening hours, we highly recommend booking an appointment. This allows us to source the correct replacement parts for your specific phone model beforehand, guaranteeing same-day completion. Without pre-ordered parts, repair time depends on parts availability and may require a return visit. To book, call us or use our online booking system.
What phone brands do you repair in London?
We repair all major phone brands including Apple iPhone, Samsung Galaxy, Google Pixel, OnePlus, Huawei, Sony Xperia, Xiaomi, Nothing Phone, Motorola, Oppo, and BlackBerry. We also handle less common brands like Nokia, Honor, Realme, and Vivo. Our technicians have specialist experience with both Android and iOS devices, ensuring expert service regardless of your phone’s manufacturer or model year.
What types of phone parts do you use for repairs?
For most brands, we offer two quality options: original manufacturer parts or premium aftermarket components. Original parts maintain exact specifications but cost more. High-quality aftermarket alternatives offer excellent value with minor compromises in areas like display color accuracy or protective glass quality. We never use cheap, low-grade parts and always discuss options with you before proceeding. For certain brands like Apple or Surface, we exclusively use genuine parts.
Is my personal data safe during phone repair?
Your data security is our priority. We never intentionally access or delete customer data during repairs. Our technicians only perform basic functionality tests (display, touch response, charging) to verify successful repairs. While data loss during repair is extremely rare, we cannot accept liability if it occurs. We strongly advise backing up your phone before any repair if possible, as a precautionary measure.
Can you recover phones with water or liquid damage?
Yes, we specialize in liquid damage recovery using professional sonic cleaning equipment. After ultrasonic cleaning, we inspect your phone’s internals under microscopes and thermal imaging cameras to identify corrosion or damaged components. Our micro-soldering specialists can perform component-level repairs if needed. If parts require replacement, we’ll provide a detailed quote. Success depends on how quickly you bring the phone in – don’t charge or power on a wet phone.
Which London workshop handles advanced phone repairs?
Both Victoria and Wimbledon locations handle standard repairs like screens, batteries, and charging ports equally well. For advanced motherboard repairs requiring micro-soldering or complex data recovery cases, we transfer devices to our Wimbledon workshop, which has specialized diagnostic and soldering equipment. Our Victoria location also offers business services including AI consulting and IT support alongside phone repairs.
How can I send my phone for repair if I can’t visit?
We offer three delivery methods: visit us directly at Victoria or Wimbledon, post your device securely to either workshop address, or use our courier collection and delivery service available within 2 miles of our locations. The courier option is ideal for busy London professionals – we’ll collect your phone, repair it at our workshop, and return it to your address, all within the same day for most repairs.
What warranty comes with phone repairs?
We provide a 6 to 12-month warranty on all phone repairs, varying by repair type and the manufacturer’s warranty on replacement parts. If a repaired component fails due to our workmanship or the part itself, we’ll fix it again completely free of charge. When booking your repair, please ask about the specific warranty period for your service. The warranty excludes new physical damage, subsequent liquid damage, or unrelated issues.