Phone Repair

We have two workshops in London. Victoria: Spaces Victoria, 25 Wilton Road, SW1V 1LW — 2 minutes’ walk from Victoria Station. Wimbledon: 136 Kingston Road, SW19 1LY — accessible from Wimbledon Station and the Merton Park tram stop. Both locations accept all phone brands and carry out the same range of repairs.

Both workshops are open Monday to Saturday. Hours vary slightly by location — check our contact page for current times. If you’re planning to come near closing time, we recommend calling ahead to make sure we can complete the repair on the day.

Most repairs are completed within 1–2 hours when parts are ready. Screen replacements typically take 60–90 minutes, battery swaps around 30–60 minutes. Water damage recovery takes 24–48 hours, as the board needs to be cleaned and assessed before we can confirm what’s needed. We don’t hold parts in stock, so booking ahead is what makes same-day service possible — we order your parts before you arrive.

Both options are available. Walk-ins are welcome at both locations during opening hours, but we may not have the right part on the day if you haven’t booked — in which case you’d need to return once parts arrive. Booking in advance means we order your parts beforehand, and the repair is completed during your visit. If you need your phone back the same day, booking is the safer choice.

We repair all major brands: Apple, Samsung, Google Pixel, OnePlus, Huawei, Sony Xperia, Xiaomi, Nothing Phone, Motorola, Oppo, BlackBerry, and more. We also handle Nokia, Honor, Realme, Vivo, and other less common makes. Select your brand above to see available models and services, or get a quote if your model isn’t listed.

For most repairs we offer two quality tiers: original or OEM-equivalent parts, and high-quality aftermarket alternatives. Original parts match factory specifications exactly. High-quality aftermarket parts are thoroughly tested and perform comparably for everyday use — they may differ subtly in display colour calibration or tactile feel, but function correctly in all key respects. Both options are covered by our full warranty. We explain the differences and pricing for your specific model before any work begins. We never fit parts without your agreement.

It depends on your phone model. On phones with a side-mounted or rear fingerprint sensor, a screen replacement has no effect on biometrics — they operate independently of the display. On phones with an under-display fingerprint sensor (common on mid-to-high-end Android devices from 2019 onwards), the sensor is calibrated to the original screen. Replacing the display may affect sensor accuracy or require re-pairing, depending on the part used. Face unlock based on 2D front camera recognition is generally unaffected by screen replacements. We’ll tell you what to expect for your specific model before we start.

We don’t access or view your personal data. Our technicians test only the repaired function — display, touch sensitivity, charging, or camera — to verify the repair was successful. Data loss during a repair is extremely rare, but we cannot accept liability for it. Back up your phone before bringing it in if you can — this is sensible practice before any service that involves opening the device.

Yes. We use ultrasonic cleaning equipment to remove liquid residue and corrosion, then inspect the board under a microscope and thermal camera to assess component condition. If parts need replacing, we’ll quote you before doing anything further. Speed matters — the sooner you bring the device in, the better the chances of a full recovery. Don’t try to charge or turn it on after it’s been wet, as this is the most common cause of permanent damage.

Both locations handle all standard repairs — screens, batteries, charging ports, cameras, and back panels. For board-level repairs requiring microsoldering, or complex water damage cases involving component replacement, we may transfer the device to our workshop with the specialist equipment needed. We’ll always let you know upfront if that applies to your repair, including any impact on turnaround time.

Yes. You can drop off in person at either workshop, post your device to us by tracked Royal Mail or courier, or — if you’re within 2 miles of a location — use our collection and return service. Most postal repairs are completed and dispatched the same or next working day. Get in touch before sending so we can confirm parts availability and arrange the booking.

All phone repairs come with a 6 to 12-month warranty covering both parts and workmanship. If the same fault returns within the warranty period, we fix it free of charge — no questions asked. The warranty doesn’t cover new physical damage, liquid damage after the repair, or faults unrelated to the original repair. Ask us about the specific warranty period for your repair when booking.