Xiaomi Repair
Find your model.
Choose your Xiaomi model
Not sure which one you have?
On the phone: Settings › About phone gives you the full model name and number, and on this brand it is worth reading carefully — Xiaomi, Redmi and Poco are one company, and the same hardware is often sold under a different name in a different market. If it will not switch on, send us a photo and we will identify it.
Most Common Xiaomi Repairs
What comes through the workshop, across Xiaomi, Redmi and Poco.
Screen Replacement
Cracked glass, dead touch, black or flickering panel. Straightforward work on almost every Xiaomi — the variable is the part, not the repair, so we confirm what is obtainable for your exact model before you travel.
1–2 hours* About Screen RepairsBattery Replacement
Runtime that has halved, or shutdowns with charge still showing. The cheapest way to get another couple of years out of a Redmi that is otherwise fine.
About 1 hour* About Battery ProblemsCharging Port Repair
Charges only at an angle, or has stopped. Cleaned first — often that is the whole fault — then repaired or replaced at the board.
1–2 hours* About Charging FaultsWater Damage Recovery
Ultrasonic cleaning of the board, then component-level work on whatever the liquid reached. Worth knowing that most Redmi and Poco handsets carry a splash rating rather than a full IP68, so they tolerate less than people assume.
1–3 working days** About Liquid DamageCamera & Lens Repair
The glass over the camera island cracks long before the modules behind it do. We replace the glass where that is the fault, and the module where it is not.
Under 1 hour*Back Glass Replacement
Shattered rear panel replaced and re-sealed. Give us the model and the colour when you book — Xiaomi changes both between variants of the same phone.
Typically 1–2 hours*Symptoms pointing in several directions? How Diagnostics Works
Times assume the part is already on the bench. On the volume models parts arrive next day; on the rarer variants they may not be obtainable at all — which is why we ask for the exact model before you travel.
Liquid damage is quoted after the board has been cleaned and read, not before. If corrosion has reached the charging circuit or the power rails, the work runs longer — you hear that at the point we know, not at the counter.
Xiaomi, Redmi and Poco Repair in London
Three names, one company, and more variants a year than anyone can keep track of. Getting the model right is most of the job.
Xiaomi sells in real volume across Europe, mostly at the affordable end under the Redmi name, and it ships an enormous number of models — often the same phone badged differently in different markets. A Redmi Note here can be a Poco somewhere else, and plenty of handsets sold in the UK were imported rather than launched here.
That is not trivia, it is the price. Check Settings › About phone and give us the full model name, or send a photo. A near-miss on the model means the wrong part is ordered, and on this brand more than most the difference between two similar names is a different screen.
Parts: Cheap and Quick, or Not Obtainable
There is no middle ground on Xiaomi. For the volume sellers — the Redmi Note line, the Mi and Poco phones that actually launched in Europe — screens and batteries are inexpensive and usually with us the next day. For a China- or India-only variant the same part can be weeks away or simply unavailable. We check for your exact model before you commit to anything and tell you which of the two you are in.
When the Screen Costs Most of the Phone
On a budget handset that conversation comes up honestly and often: a display can be a large share of what the phone is worth today. We put the number in front of you before anything is ordered, and people go ahead more often than you would expect — usually because what they want back is what is on the phone rather than the phone itself. If the price is what stops you, ask about a tested used part: a screen or a board taken from a working handset and checked before it goes in, where one exists for your model. It is not always the right answer and we will say so when it isn’t.
Pick your model above, or ask for a quote if yours is not listed — including Redmi and Poco handsets that were never sold here.
Rated by 1,000+ Customers
Xiaomi Repair FAQs
The three things worth knowing before you book.
Which model do I actually have?
Settings › About phone gives you the full name and model number, and on this brand it is worth reading carefully. Xiaomi, Redmi and Poco are the same company, and the same hardware is often sold under a different name in a different market — so “a Redmi Note” is not enough to order a screen. If the phone will not switch on, send us a photo and we will identify it.
Can you get parts for any Xiaomi?
For the models that launched in Europe, yes, and usually within a day — the Redmi Note line especially. For handsets that were only sold in China or India, sometimes not at all, and that is the honest answer rather than a maybe. We check availability for your exact model before you commit to anything, and we say no when the answer is no.
Is it worth repairing a phone that cost £200 new?
A battery or a charging port, almost always — those are small next to replacing the phone. A screen is the one worth thinking about, because on a budget handset it can be a large share of what the phone is worth today. You get the number before anything is ordered. If the price is what stops you, ask about a tested used part: a screen or a board taken from a working handset and checked before it goes in, where one exists for your model. It is not always the right answer and we will say so when it isn’t.
Do you repair Poco and Redmi phones too?
Yes — same company, same bench, same rule: we confirm the part for your exact model before you commit. That includes handsets bought abroad or imported, which is a large share of the Poco phones we see.
How does the diagnostic fee work?
Diagnostics is £39, paid upfront — at the counter, or online if you post the phone in. Go ahead with the repair and the fee is credited in full. If the phone turns out to be beyond economical repair, the fee covers the work of finding that out.
Where are you, and when are you open?
One workshop: 136 Kingston Road, Wimbledon, London SW19 1LY. Open Monday to Friday 9am–6pm and Saturday 9am–4pm, and we take posted repairs from anywhere in the UK — tracked and insured both ways. See how mail-in works.