Charging Issues Repair
Professional diagnosis and repair of charging problems for phones, tablets, and laptops with expert troubleshooting in London
Is It Really a Charging Problem?
Not all devices that won’t turn on or charge have charging issues. Proper diagnosis identifies the real cause.
Likely Charging Issue
If your device only charges when the cable is held at a specific angle, this strongly indicates port damage or wear.
When the charging cable doesn’t go all the way in or feels loose, there’s likely debris or physical damage in the port.
Device charges sometimes but not others, or charging stops and starts randomly during the process.
iPhone or Android warnings about moisture in the charging port, even when the device hasn’t been exposed to water.
Probably Not Charging Issue
Device completely dead with no response to charging, button presses, or force restart attempts. Often indicates battery or logic board failure.
Device charges normally but screen won’t turn on, or display problems appear. Usually screen or logic board related.
Device powers on but gets stuck on logo, boot loops, or shows error messages. Typically software or storage issues.
Device gets extremely hot during normal use or charging. Usually indicates logic board or battery problems rather than port issues.
Quick Test: Try a Different Cable First
Before assuming it’s your device, test with a known working cable and charger. About 30% of charging problems are actually faulty cables or power adapters, not device issues.
Step-by-Step Troubleshooting
Try these steps before bringing your device for professional diagnosis.
Test Different Cables and Chargers
Use a cable and charger you know work with another device. Try multiple combinations – sometimes specific cable-charger pairs work better than others.
Clean the Charging Port
Use a dry toothpick or compressed air to gently remove lint, dust, or debris. Never use metal objects or liquids in the port.
Force Restart the Device
Sometimes software glitches prevent charging recognition. Perform a hard restart: iPhone (volume up, volume down, hold power), Android (hold power + volume down).
Try Different Power Sources
Test wall outlets, computer USB ports, and car chargers. Some devices are picky about power delivery methods, especially newer fast-charging phones.
Check for Software Issues
If the device powers on but shows charging problems, check for iOS/Android updates, reset charging-related settings, or try safe mode.
When It’s Definitely the Charging Port
These symptoms indicate physical damage to the charging port that requires professional repair.
Visible Pin Damage
Looking into the port with a flashlight, you can see bent, broken, or missing metal pins inside the connector.
Cable Won’t Stay In
Charging cable falls out easily or requires constant pressure to maintain connection. The port has lost its grip strength.
Burn Marks or Corrosion
Black marks, green corrosion, or melted plastic around the port indicate electrical damage or water exposure.
Physical Port Damage
Cracked plastic housing, loose port that moves when touched, or obvious impact damage to the connector area.
Don’t Force It
Never force a cable into a damaged port or try to straighten bent pins yourself. This usually makes the damage worse and can cause expensive logic board damage.
Our Professional Diagnostic Process
When you bring your device to us, we follow a systematic approach to identify the exact cause of charging problems.
Initial Assessment & History
We discuss when the problem started, any recent damage, and test the basic functionality. This often reveals important clues about the root cause.
Physical Port Inspection
Using magnification and proper lighting, we examine the charging port for physical damage, debris, corrosion, or bent pins that aren’t visible to the naked eye.
Electrical Testing
We test the charging circuit with known good cables and power supplies, measuring actual voltage and current flow to identify electrical faults.
Component-Level Diagnosis
If basic tests don’t reveal the issue, we check charging IC components, fuses, and circuit traces on the logic board using specialized equipment.
Complete Assessment & Quote
We provide a detailed explanation of the problem, repair options, costs, and realistic timeframes. No surprises or hidden fees.
Diagnostic Time: Most charging issues can be diagnosed within 30-60 minutes. Complex logic board problems may require additional testing time.
Why Charging Port Repair Needs Expertise
Charging port replacement involves precise soldering and risks expensive damage if done incorrectly.
Microscopic Soldering Required
Charging ports are secured with dozens of tiny solder points. Wrong temperature or technique destroys expensive logic board traces that cost more to repair than the original port.
Complex Disassembly Process
Accessing charging ports often requires complete device teardown, removing screens, cameras, and other fragile components that are easily damaged.
Hidden Circuit Problems
What appears to be a simple port issue often involves damaged charging circuits, blown fuses, or corroded traces that require component-level board repair.
Specialized Equipment Needed
Professional repair requires hot air stations, microscopes, precision soldering irons, and specific tools that cost thousands of pounds.
Frequently Asked Questions
Answers to the most common charging repair questions from our customers.
How much does charging port repair cost?
Charging port replacement typically costs £60-120 for phones, £80-150 for tablets and laptops. Complex logic board repairs can cost £100-200. We provide exact quotes after free diagnosis.
How long does charging port repair take?
Simple port replacements take 2-4 hours when parts are available. Complex board-level repairs can take 1-2 days. Emergency same-day service available for urgent cases.
Can you fix charging ports that have water damage?
Yes, we specialize in water damage recovery including corroded charging circuits. Success depends on how long the device was wet and whether it was powered on while wet.
Is it worth repairing an old device’s charging port?
Depends on device value and your needs. We provide honest advice about repair economics. Sometimes cleaning or wireless charging are more cost-effective solutions.
Do you provide diagnostic if the repair isn’t worth it?
Yes, our diagnostic fee is £25 and we’ll explain exactly what’s wrong and why repair may not be economical. Knowledge helps you make informed decisions.
Can you fix charging problems on all device brands?
We repair charging issues on iPhones, Samsung, Google Pixel, OnePlus, laptops from all major brands, and most tablets. Rare or very old devices may require special ordering of parts.
What warranty do you provide on charging port repairs?
6 months warranty on parts and workmanship. If the charging port fails again within this period due to our repair, we’ll fix it free of charge.
My device gets hot while charging – is this a port issue?
Excessive heat during charging usually indicates battery or charging circuit problems rather than the port itself. We can diagnose the exact cause and recommend appropriate repair.
Charging Problems? Get Expert Diagnosis
Professional charging port repair and diagnosis with transparent pricing and reliable warranty coverage in London.
