Dell laptop repairs
Screens, batteries, charging ports, thermals and board-level faults on every Dell - XPS, Inspiron, Latitude, Vostro, Precision, and Alienware and G-series gaming machines. Diagnosed first, priced before we start.
Laptop screen repair and replacement in London for all brands: cracked screens, dead pixels, lines, no picture or a failing backlight. The panel is matched to your exact model and tested before the laptop goes back.
Keys sticking, repeating or not responding? We check the fault and confirm the keyboard replacement needed for your model.
Laptop battery replacement in London for all brands: a battery that drains fast, shuts the laptop down or has started to swell. The replacement is matched to your exact model and comes with a 12-month warranty.
Professional laptop charging port repair in London - loose ports, broken pins and laptops that only charge at an angle, across all brands. We check the cause first and confirm the repair and timing for your model before you book.
Laptop storage replacement in London: a failed hard drive replaced, or a slow one upgraded to an SSD or NVMe drive. For boot failures, "no operating system" errors, clicking drives and slow start-ups. Tell us your model and we order the right drive for your visit.
Laptop RAM upgrade in London for photo and video editing, gaming, AI work and everyday multitasking. We first check whether your model takes more memory, then fit matched RAM and test it. Same day for modular RAM when we order the memory for your visit.
Laptop overheating repair in London: hot laptops, loud fans, random shutdowns and slowdowns under load. We clean the cooling system, renew the thermal paste and check the fans. Book a slot and most laptops are done in 1-2 hours.
What’s included
- Full strip-down, clean and reassembly
- Fresh thermal paste and pads where needed
- Labour by in-house technicians
- Temperatures checked under load before handover
- Up to 12-month warranty
- We never reset or wipe it without asking
Laptop diagnostics - we find the source of the problem and give you a clear quote to fix it. We test the laptop - and open it up if the fault calls for it - then tell you what is wrong, what the repair costs and what the chances of success are. You decide with the quote in hand.
Good to know: Not refunded if you decide not to go ahead.
What the assessment fee covers
- Full assessment by an in-house technician
- An honest verdict on what is wrong
- A firm price before any repair starts
- Fee credited towards the repair - you pay the balance of the quote
- No obligation to proceed
Professional laptop water damage treatment in London. Ultrasonic cleaning of liquid residue and corrosion, then a full assessment of what the liquid reached.
Good to know: Sometimes the clean alone brings it back. The fee is not refunded if the device can’t be saved.
What the cleaning fee covers
- Ultrasonic cleaning and corrosion treatment
- Full diagnostics once the board is clean
- An honest verdict on what is worth saving
- A firm price for any further repair before it starts
- No obligation to proceed
Professional laptop motherboard repair in London. Component-level diagnostics and repair using micro-soldering, thermal imaging, and advanced testing. We fix power failures, liquid damage, and component failures.
Software & Data
Assessment first: we tell you what can be recovered from your laptop, and what the recovery costs, before any recovery work starts. Failed hard drives and SSDs, liquid-damaged and physically damaged machines, encrypted systems. The data comes first, whether or not the laptop itself is worth repairing.
Good to know: If nothing can be recovered, there is nothing further to pay. The assessment fee is not refunded - it covers the work of finding out.
Malware and virus removal for laptops and PCs. We deal with slow performance, pop-up ads, strange programs and security threats by cleaning the system or reinstalling it, keeping your data where we can. Tell us the problem and how urgent it is first. Most clean-ups are ready the next day.
Clean Windows 11 installation for laptops and desktop PCs - from scratch on a new drive, or a full wipe and reinstall of a system past repairing. Drivers, updates, account setup and a few applications of your choice included. Moving your data across is quoted separately.
What’s included
- Clean install and driver setup
- Labour by in-house technicians
- Full function test before handover
- We talk you through your data before we start
Know the fault, but don’t see it listed? Tell us what’s wrong with your Dell laptop and we’ll reply with a price, or tell you if we need to see it first. Not sure what’s wrong? That’s what Diagnostics above is for.
More than one to fix? We handle business fleets in batches, with collection, return and a single invoice. Business repairs
Common Dell Repairs
The jobs that come through the door most weeks, and what each one actually involves.
Motherboard & board-level repair
Power rails traced with a meter and a thermal camera, chips replaced under a microscope. The repair Dell quotes as a whole new board.
Screen replacement
HD, full-HD IPS, touch or 4K - matched to the panel your model actually has. Three checks to run first.
Battery replacement
For a Dell that dies at 40%, or a swollen cell lifting the trackpad.
Charging ports & power
The socket is soldered to the board on most Dells. We take the old one off and fit a new one, rather than replacing the board around it.
Keyboard replacement
Dead, sticking or repeating keys - and the ones riveted into the top case.
Overheating & gaming thermals
Strip, clean and repaste. Temperatures measured under load before and after.
Diagnostics - when it will not turn on
No power, no picture, or shutting down under load. We find where it stops before anyone quotes for anything.
Storage, SSD & data
Bigger and faster drives, and recovery from the ones that have stopped reading.
Liquid damage
Full strip, ultrasonic clean and corrosion treatment. Read the yellow band below first.
Windows & software faults
Blue screens, boot loops, a machine crawling. Where the hardware checks out, a clean Windows install is the fix.
Something else?
Hinges, casings, fans, ports, BIOS passwords.
Which Dell do you have?
Pick the name on the lid. That is all we need to know which parts your machine takes and what usually goes wrong with it.
Thin, aluminium, usually touch. Everything is soldered or bonded, which is why these come to us rather than to a parts shop.
What We See Most Often
- Cracked display - glass and panel are one bonded assembly
- USB-C port failed: no other charging socket, and it is soldered to the board
- Swollen battery lifting the trackpad
The Dell we see most. Cheap to repair, worth repairing, and usually fixable the same week.
What We See Most Often
- Screen - the widest range of panels, so the price depends on which one
- Stiff hinge that has started to crack the lid corner
- Slow on a spinning drive - an SSD is the fix, not a new laptop
Built to be opened, so the cheapest Dell to repair. Parts stay available years after the model has gone.
What We See Most Often
- Worn or liquid-damaged keyboard
- Dock-damaged ports and loose charging sockets
- Batteries at end of life, often across a whole fleet at once
Shares its platform with the Inspiron, so the same parts and the same faults.
What We See Most Often
- Screens and hinges, as the Inspiron
- Charging port wear
- Batteries - often three machines of the same age together
Workstation hardware in a laptop. It runs hot, and heat is behind most of what fails.
What We See Most Often
- Thermal throttling - blocked heatsinks and spent compound
- Discrete GPU faults after years of heat
- Expensive panels: 4K and colour-calibrated, priced before you decide
Thermals first. A gaming laptop that throttles or shuts down under load is usually not a dying GPU.
What We See Most Often
- Shuts down or whines under load - strip, clean and repaste
- Board-level GPU and power faults, repaired rather than replaced
- Charging failures on high-wattage adapters
Dell retired XPS, Inspiron, Latitude and Precision in 2025 and replaced them with these three. Parts are still catalogued under the old names, so a 2024 XPS 13 and a 2025 Dell Premium 13 are different machines - bring us the service tag and we will get it right.
What We See Most Often
- Displays and batteries, as the ranges they replaced
- USB-C charging circuits
- Machines still in warranty - we will tell you if Dell should be doing it free
Not listed? We still repair it - tell us what you have.
Motherboard Repair, in Plain Terms
A Dell service centre replaces the whole mainboard. We repair the part of it that failed - which on an XPS or a Precision is usually the difference between a bill and a write-off. This is the work other shops send to us.
It Will Not Turn On
We follow the power rails with a meter and a thermal camera until we find where the voltage stops, and replace what is stopping it.
BGA Rework
Reballing and replacing the large chips - GPU, chipset - on a rework station with a controlled heat profile.
Component-Level Replacement
The small parts that actually fail: capacitors, MOSFETs, voltage regulators, blown fuses.
Charging Ports
The socket is soldered to the board on most laptops. We take the old one off and put a new one on, rather than replacing the board.
BIOS and Firmware
Corrupted firmware, and BIOS passwords on machines that came from a company that no longer exists.
Corrosion Repair
Where a spill has taken out one circuit and left the rest working, that circuit can be rebuilt.
We diagnose before we quote, and quote before we touch anything. If the board is cracked through or corrosion has gone under the CPU we will tell you it is not worth it, and the diagnostics fee is all you pay.
Spilt Something on It? Do This Now
What you do in the next hour matters more than anything we can do afterwards.
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1
Switch It Off Now
Hold the power button until it dies. A wet board survives being wet; it does not survive being powered while wet.
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2
Do Not Plug It In
Not to charge, not to test. Every check you run costs you a component.
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3
Bring It In Today
Upside down, lid open, charger out. Rice does nothing. Time is the only thing that helps.
The dangerous case is the one that dried out and still works - liquid keeps eating the board for weeks, so the failure turns up a month later. We strip it, clean the board ultrasonically, treat the corrosion and replace what has gone. If your files matter more than the laptop, tell us when you drop it off and we take those first.
Ways to Use Our Service
Two ways to get your Dell laptops repaired - bring it to Wimbledon, or post it from anywhere in the UK.
What We Do, How, and Why Us
Everything a Dell needs, from a screen or a battery on an Inspiron to the work most shops will not take - mainboards repaired at component level, charging ports re-soldered, liquid damage cleaned and rebuilt, and gaming machines stripped and repasted so an Alienware stops throttling. One workshop in Wimbledon, and post-in from anywhere in the UK.
Diagnosis comes before a price, always. Microscopes, hot-air rework stations, a thermal camera to find the component running hot and a meter to follow the power rails until the voltage stops. Parts are matched to the original specification - the same panel type, not the cheapest one that fits the connector - and everything is tested before it goes back to you.
The alternative to a component-level repair is a whole new mainboard, and on an XPS or a Precision that quote is close to what the laptop is worth. We find the part that failed and replace that one. And when it is not worth doing - a cracked board, corrosion under the CPU - you get told, before you spend anything.
What Customers Say
Every repair carries a warranty. These are unedited reviews left on Google and Trustpilot.
Good to Know
The questions we are asked most about Dell laptops repairs.
Not answered here? Ask us - we reply the same working day.
Dell quoted me for a whole motherboard. Can you do better?
Usually, yes, and it is most of what our bench does. A service centre replaces the board because that is the process they work to; we find the component that failed and replace that one. Diagnosis comes first and the quote comes before any work, so you can compare the two figures before you decide.
How long will it take?
A battery or a keyboard takes 1-3 hours when we have the part. A screen takes 1-2 hours, booked once the part for your exact model is in - usually a couple of working days. Board-level work and liquid damage are investigative and need the machine on the bench for a few days; you leave it with us and we keep you updated.
Will I lose my files?
A screen, a battery or a keyboard does not touch your storage. Board-level work and liquid damage carry real risk, so tell us at drop-off if the files matter more than the laptop and we will recover those first. We never wipe a machine without asking, but we cannot accept liability for lost data, so back up anything irreplaceable before any repair.
Do you use genuine Dell parts?
We use parts matched to the original specification, from suppliers we have used for years. For a screen that means the same panel type and resolution rather than a cheaper substitute that fits the connector. Where a genuine Dell part is the only sensible option we say so and price it that way.
How much is a Dell screen replacement?
It depends which panel your model has - Dell fits everything from a plain HD screen to a bonded 4K touch assembly. Send us the model or the service tag from the underside and you will have a fixed price the same day.
My Alienware overheats and shuts down. Is the graphics card dying?
Usually not. On gaming laptops it is nearly always blocked heatsinks and thermal compound that has dried out, and a proper strip, clean and repaste costs a fraction of a board. We measure temperatures under load before and after, so you can see it worked. If it does turn out to be the board, we repair that at component level too.
Have you got the part for my model?
Batteries and keyboards for the current ranges usually arrive the next day. Screens are ordered against your exact model, because Dell fits several different panels behind identical lids - most arrive in two to three working days, and 4K, OLED and touch assemblies can take longer. For models Dell no longer supplies we use tested original parts rather than substitutes, and we tell you which one your repair is getting before you agree to it. If a part cannot be had at a sensible price, you will hear that instead of a long wait.
We have a fleet of Dells at work. Do you handle business repairs?
Yes, and it is a large part of what we do. Batches, invoicing, collection and return, and one point of contact rather than a ticket per machine. Tell us how many and what is wrong with them and we will come back with a per-unit price.