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Have the faulty motherboard repaired by experienced professionals.
When your laptop doesn’t power on, several factors could be responsible for the issue, many of which involve the motherboard. Common causes include power surges, overheating, faulty components, or physical damage from drops or impacts. In some cases, liquid damage can also be the culprit, affecting key parts like the logic board or connectors.
Regardless of the cause, our expert technicians are ready to diagnose and fix the issue.
If your primary concern is the safety of your data, we will prioritize securing your files before beginning any repairs. Your data is important, and we will take the necessary precautions to protect it throughout the process.
Repair Process Overview:
•Diagnostic & Cost Estimation
On the first day, we conduct a thorough diagnostic to identify the root cause of the problem and provide you with a detailed cost estimate for the repair. The whole evaluation process may take up to 5 days.
•Part Replacement & Repair Timeline
If any replacement parts are needed, we will order them immediately, with expected delivery within 2 working days. The overall repair time will depend on the complexity of the issue, but we aim to complete repairs efficiently.
Repair Success Rate & Guarantee:
We have an 80% success rate in restoring laptops to full functionality, even after significant motherboard damage. You will only be charged the quoted price if the repair is successful. If the laptop is deemed unrepairable, a diagnostic fee of £39 applies.
Let us help bring your laptop back to life while ensuring your valuable data is safe and secure!
Bringing Your Device In
Have your broken device repaired on the same day, while you wait. Relax in our store with a cup of coffee and Wifi access.
1.  Book the service on our website. Contact us if you need assistance.
2. Bring your faulty device to our store. Let’s confirm the repair time, create the repair ticket and start the job.
3. Our technician will start with initial diagnostics and lets the job begin!
4. Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work.
Sending Your Device Â
Choose the repair service directly from our website. Opt for the option to have it fixed and returned within 2 days.
1. Choose the repair service, click the “Place Order” button and select “Send By Post”.
2. Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3. Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs below £10). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Write the “#Order number” on the outer of the box.
4. Once received, you will be contacted and the repair will begin shortly.
5. You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
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Backup Your Data: While we don’t touch your device’s internal storage, we always recommend backing up your data for safety.
Password/PIN/Pattern Lock: Please provide the password, PIN, or pattern lock with your phone, or you may choose to remove it. Alternatively, you can factory reset your phone, create a second user or guest account – we just need to be able to test the device post-repair.
Remove SIM and Memory Cards: Take out any memory cards and the SIM card from your phone, but remember to include the SIM card tray. For other devices, also remove memory cards.
Device Only: Please send just the device, without any accessories.
Photograph Your Device: For your records, you might consider taking pictures of your device’s exterior before sending it (this is optional).
Pack Securely: Wrap your device in bubble wrap, place the order number visibly on top of the parcel, and write your return address on the back.
