Lenovo laptop repairs
Screens, batteries, charging ports and board-level faults on every Lenovo - ThinkPad, ThinkBook, IdeaPad, Yoga, and Legion and LOQ gaming machines.
Laptop screen repair and replacement in London for all brands: cracked screens, dead pixels, lines, no picture or a failing backlight. The panel is matched to your exact model and tested before the laptop goes back.
Keys sticking, repeating or not responding? We check the fault and confirm the keyboard replacement needed for your model.
Laptop battery replacement in London for all brands: a battery that drains fast, shuts the laptop down or has started to swell. The replacement is matched to your exact model and comes with a 12-month warranty.
Professional laptop charging port repair in London - loose ports, broken pins and laptops that only charge at an angle, across all brands. We check the cause first and confirm the repair and timing for your model before you book.
Laptop storage replacement in London: a failed hard drive replaced, or a slow one upgraded to an SSD or NVMe drive. For boot failures, "no operating system" errors, clicking drives and slow start-ups. Tell us your model and we order the right drive for your visit.
Laptop RAM upgrade in London for photo and video editing, gaming, AI work and everyday multitasking. We first check whether your model takes more memory, then fit matched RAM and test it. Same day for modular RAM when we order the memory for your visit.
Laptop overheating repair in London: hot laptops, loud fans, random shutdowns and slowdowns under load. We clean the cooling system, renew the thermal paste and check the fans. Book a slot and most laptops are done in 1-2 hours.
What’s included
- Full strip-down, clean and reassembly
- Fresh thermal paste and pads where needed
- Labour by in-house technicians
- Temperatures checked under load before handover
- Up to 12-month warranty
- We never reset or wipe it without asking
Laptop diagnostics - we find the source of the problem and give you a clear quote to fix it. We test the laptop - and open it up if the fault calls for it - then tell you what is wrong, what the repair costs and what the chances of success are. You decide with the quote in hand.
Good to know: Not refunded if you decide not to go ahead.
What the assessment fee covers
- Full assessment by an in-house technician
- An honest verdict on what is wrong
- A firm price before any repair starts
- Fee credited towards the repair - you pay the balance of the quote
- No obligation to proceed
Professional laptop water damage treatment in London. Ultrasonic cleaning of liquid residue and corrosion, then a full assessment of what the liquid reached.
Good to know: Sometimes the clean alone brings it back. The fee is not refunded if the device can’t be saved.
What the cleaning fee covers
- Ultrasonic cleaning and corrosion treatment
- Full diagnostics once the board is clean
- An honest verdict on what is worth saving
- A firm price for any further repair before it starts
- No obligation to proceed
Professional laptop motherboard repair in London. Component-level diagnostics and repair using micro-soldering, thermal imaging, and advanced testing. We fix power failures, liquid damage, and component failures.
Software & Data
Assessment first: we tell you what can be recovered from your laptop, and what the recovery costs, before any recovery work starts. Failed hard drives and SSDs, liquid-damaged and physically damaged machines, encrypted systems. The data comes first, whether or not the laptop itself is worth repairing.
Good to know: If nothing can be recovered, there is nothing further to pay. The assessment fee is not refunded - it covers the work of finding out.
Malware and virus removal for laptops and PCs. We deal with slow performance, pop-up ads, strange programs and security threats by cleaning the system or reinstalling it, keeping your data where we can. Tell us the problem and how urgent it is first. Most clean-ups are ready the next day.
Clean Windows 11 installation for laptops and desktop PCs - from scratch on a new drive, or a full wipe and reinstall of a system past repairing. Drivers, updates, account setup and a few applications of your choice included. Moving your data across is quoted separately.
What’s included
- Clean install and driver setup
- Labour by in-house technicians
- Full function test before handover
- We talk you through your data before we start
Know the fault, but don’t see it listed? Tell us what’s wrong with your Lenovo laptop and we’ll reply with a price, or tell you if we need to see it first. Not sure what’s wrong? That’s what Diagnostics above is for.
A fleet of ThinkPads? They are the easiest laptops in the world to service in batches - collection, return and a single invoice. Business repairs
Common Lenovo Repairs
What comes through the door on a Lenovo, and what each job actually involves.
Motherboard & board-level repair
Components replaced under a microscope rather than a quote for a whole new board. On a ThinkPad the board is often the only part that is not user-serviceable.
Screen replacement
From plain HD on an IdeaPad to touch and OLED on a Yoga. Matched to the panel your model has. Three checks to run first.
Battery replacement
For a Lenovo that dies at 40%, or a swollen cell bowing the base. Straightforward on most ThinkPads.
Charging ports & power
A loose or damaged charging socket does not always mean replacing the motherboard. We check the port and charging circuit before recommending a repair.
Keyboard replacement
Dead or repeating keys, spills, and worn TrackPoint caps on the ThinkPads.
Yoga hinges & flex cables
The 360 hinge and the display cable that runs through it are what folding eventually costs you.
Diagnostics - when it will not turn on
No power, no picture, or shutting down under load. We find where it stops before anyone quotes for anything.
Legion & LOQ thermals
Strip, clean and repaste, with temperatures measured under load before and after.
Supervisor passwords & asset locks
Ex-corporate ThinkPads that stop at a password screen. Proof of ownership required, always.
Windows & software faults
Blue screens and boot failures on a sound ThinkPad. A clean Windows install, drivers and all.
Something else?
Fans, ports, casings, storage, firmware.
Which Lenovo do you have?
Pick the name on the lid. On a Lenovo it also tells us how serviceable the machine is, which changes what a repair costs.
The most serviceable laptops made. Lenovo publishes the manuals, parts stay available for years, and that makes a five-year-old ThinkPad worth fixing when most rivals are not.
What We See Most Often
- Batteries and keyboards - among the cheapest jobs we do
- Slim-tip and USB-C charging sockets
- Supervisor passwords on second-hand machines
A ThinkPad’s sensible cousin in a thinner aluminium case. Slightly less serviceable, still well supported.
What We See Most Often
- Screens and bonded touch assemblies
- Charging ports
- Batteries at end of life
The Lenovo we see most. Cheap to repair, worth repairing, usually back within the week.
What We See Most Often
- Screens - the widest range of panels
- Hinge wear cracking the lid corner
- Slow on a spinning drive - an SSD fixes it
A laptop that folds into a tablet, which means the hinge and the cable through it do the failing.
What We See Most Often
- 360 hinge and display flex cable
- Cracked touch or OLED assemblies
- Swollen batteries lifting the trackpad
Thermals first. A gaming Lenovo that throttles or shuts down is usually blocked heatsinks and spent compound.
What We See Most Often
- Throttling and shutdowns under load
- Board-level GPU and power faults
- High-refresh panels - matched, not substituted
Lenovo supplies a large share of school Chromebooks. We repair them in batches and quote per unit.
What We See Most Often
- Screens and hinges from classroom handling
- Keyboards after spills
- Charging ports
Not listed? We still repair it - tell us what you have.
Why a ThinkPad Is Worth Fixing
Lenovo designs ThinkPads to be opened. That is not marketing - it changes what a repair costs and how long the machine stays useful.
Published Service Manuals
Lenovo puts the manual and the part numbers online for every model. No guessing, no forcing.
Parts Stay Available
Years after a model has gone. A five-year-old ThinkPad is usually worth repairing; most rivals of the same age are not.
Cheap Jobs Stay Cheap
Batteries, keyboards and drives on a ThinkPad are among the least expensive laptop repairs we do.
The One Catch
Second-hand ex-corporate machines often carry a supervisor password or an asset lock. We can usually help, with proof of ownership.
This is also why ThinkPad fleets are the easiest to handle in batches - the parts are predictable and so is the timescale.
Motherboard Repair, in Plain Terms
On a Lenovo the board is usually the only part you cannot replace yourself. It is the part we repair.
It Will Not Turn On
Power rails followed with a meter and a thermal camera until we find where the voltage stops.
BGA Rework
Reballing and replacing the large chips on a rework station with a controlled heat profile.
Component-Level Replacement
Capacitors, MOSFETs, voltage regulators, blown fuses.
Charging Ports
Slim-tip and USB-C sockets taken off and replaced, rather than replacing the board.
BIOS & Supervisor Passwords
Boot-locked ex-corporate machines. Proof of ownership required, no exceptions.
Corrosion Repair
Where a spill has taken out one circuit and left the rest working.
We diagnose before we quote, and quote before we touch anything.
Spilt Something on It? Do This Now
What you do in the next hour matters more than anything we can do afterwards. ThinkPads drain some spills through the base, which helps - but only if the machine is off.
-
1
Switch It Off Now
Hold the power button until it dies. A wet board survives being wet; it does not survive being powered while wet.
-
2
Do Not Plug It In
Not to charge, not to test. Every check you run costs you a component.
-
3
Bring It In Today
Upside down, lid open, charger out. Rice does nothing. Time is the only thing that helps.
The dangerous case is the one that dried out and still works - liquid keeps eating the board for weeks, so the failure turns up a month later. We strip it, clean the board ultrasonically, treat the corrosion and replace what has gone. If your files matter more than the laptop, tell us when you drop it off and we take those first.
Ways to Use Our Service
Two ways to get your Lenovo laptops repaired - bring it to Wimbledon, or post it from anywhere in the UK.
What We Do, How, and Why Us
Every Lenovo fault, from an IdeaPad screen to the work most shops will not take - boards repaired at component level, slim-tip and USB-C sockets re-soldered, Yoga hinges and the cables that run through them, and Legion machines stripped and repasted. One workshop in Wimbledon, and post-in from anywhere in the UK.
Diagnosis comes before a price, always. Microscopes, hot-air rework stations, a thermal camera to find the component running hot and a meter to follow the power rails until the voltage stops. On a ThinkPad we work to Lenovo’s own service manual, which is why these jobs are quick and predictable.
The alternative to a component-level repair is a whole new mainboard, and on a Legion or a ThinkPad P series that quote is close to what the laptop is worth. We find the part that failed and replace that one - and when it is not worth doing, you get told before you spend anything.
What Customers Say
Every repair carries a warranty. These are unedited reviews left on Google and Trustpilot.
From Our Workshop
A Lenovo Legion from our bench, written up from the job record.
Good to Know
The questions we are asked most about Lenovo laptops repairs.
Not answered here? Ask us - we reply the same working day.
Lenovo quoted me for a whole motherboard. Can you do better?
Usually, yes, and it is most of what our bench does. A service centre replaces the board because that is their process; we find the component that failed and replace that one. Diagnosis first, quote before any work.
I bought a second-hand ThinkPad and it asks for a password before Windows.
That is a supervisor password or an asset lock set by the company that owned it. We can often clear it, but only with proof the machine is yours - a receipt or the disposal paperwork. No proof, no work. That rule is not negotiable and it is the reason stolen machines do not get fixed here.
Is a five-year-old ThinkPad worth repairing?
More often than any other brand of the same age. Lenovo publishes the service manuals and keeps parts available for years, so batteries, keyboards and drives stay cheap and quick. We will tell you when it has gone past the point, but on a ThinkPad that point comes late.
How long will it take?
Book ahead so we can prepare the part. Selected battery repairs can be done while you wait, and we confirm this for your model; a keyboard takes 1-3 hours. Screens need matching parts, while board repairs and liquid damage need assessment first.
Have you got the part for my model?
Send us the model number and the repair you need. We check availability before booking your visit. Parts can often arrive next working day; touch and OLED displays may take longer.
My Yoga will not close properly or the screen flickers when I fold it.
That is the hinge and the display cable that runs through it, and both are wear items on a convertible. Caught early it is a cable; left long enough it takes the panel with it.
We have ThinkPads across the company. Do you handle business repairs?
Yes, and ThinkPads are the easiest fleet to work with - predictable parts, predictable timescales. Batches, invoicing, collection and return, one point of contact. Tell us how many and what is wrong.