iPhone Repair

Find your model.

Choose your Apple iPhone model

No model matches that. Try just the number — or ask us for a quote and we’ll identify it for you.

Not sure which one you have?

On the iPhone itself: Settings › General › About shows the model name outright. If it won’t power on, dial *#06# on any working handset it is signed into, or just send us a photo — we identify handsets every day and it takes us a moment.

Most Common iPhone Repairs

The repairs we carry out most often, across every generation from the 6 to the 17.

iPhone 14 opened on the bench, back glass and connectors removed

Screen Replacement

Cracked or dead displays replaced with high-grade parts that restore touch, brightness and colour. On models with Face ID we transfer the original components so it keeps working.

1–2 hours* About Screen Repairs

Battery Replacement

Rapid drain, shutdowns at 30%, or a battery health warning. Replaced with full-capacity cells.

30–60 minutes* About Battery Problems

Charging Port Repair

Lightning or USB-C: loose, slow or dead. We clean, repair or replace the port itself.

1–2 hours* About Charging Faults

Water Damage Repair

Ultrasonic cleaning and component-level work to bring back a liquid-damaged handset.

1–3 working days** About Liquid Damage

Camera & Lens Repair

Cracked lens covers, blurry photos and dead autofocus — glass or the whole module.

Under 1 hour*

Back Panel Replacement

Shattered back glass, replaced with the frame kept intact. The glass is laminated to it, so it is a laser-and-patience job rather than a quick swap — mention your colour when booking.

Typically 1–2 hours*

Symptoms pointing in several directions? How Diagnostics Works

Times assume the part is already on the bench. With 38 models on the list we order per repair rather than hold stock; most iPhone parts arrive from our suppliers next day, and the older generations can take longer. Tell us your model before you travel and we’ll confirm.

Liquid damage is quoted after the board has been cleaned and read, not before. If corrosion has reached the charging circuit or the power rails, the work runs longer — you hear that at the point we know, not at the counter.

The Difference on an iPhone Repair

Every generation from the 6 to the 17 comes through here, and the awkward ones are the reason people travel to us.

Any Model, if the part exists The list is what we see most, not a boundary. Every generation from the 6 onwards is on it, and what isn’t comes down to the part and the price.
Face ID Kept, not killed The original components move across to the new screen, so it keeps working after a replacement.
2 Part tiers, your call Original-grade or tested aftermarket. Both carry the same warranty, and we price both first.
Board Level, not just parts Handsets that won’t power on, and boards other shops hand back — worked under a microscope.

iPhone Repair Specialist in London

Twelve years of iPhones through the same workshop — every generation from the 6 to the 17, and the ones people have given up on.

Screens, batteries and charging ports are the everyday work, on every generation from the 6 to the 17. Apple has made each one harder to open than the last: back glass laminated to the frame, Face ID tied to its original components, boards packed tighter every year. Those are the details that separate a repair that lasts from one that comes back.

The jobs most shops send away are the ones we take: liquid damage that has already corroded a board, handsets that won’t power on, charging circuits that have failed rather than a port that simply wore out. That needs thermal cameras, ultrasonic cleaners, hot air rework and microscopes — and someone who has used them for a decade.

One caveat, from the iPhone X onwards: most models carry two board layers soldered together, and a completely dead board with no visible cause is usually a data recovery case — budget from £500 — rather than a repair. We say which is which before any money is spent.

A handset stripped down on the bench at Fixfactor — frame, mainboard, battery, tray and screws laid out with the tools used to get there
Before we touch it

Four things you’ll hear from us first

  • Which part actually failed. A dead display and a failed display connector look identical from the outside, and only one of them is a screen replacement.
  • What each part option costs — and what you will actually notice day to day between an original-grade display and a tested aftermarket one.
  • What a replacement changes. On some models a screen swap affects True Tone or Face ID behaviour. You hear that before we start, not after.
  • Whether it is worth repairing at all. On an older handset the parts can cost more than the phone is worth, and you should hear that before you spend the money.

How a Repair Runs

Find your model above, tell us the fault, and bring it in or post it. We confirm the fault matches what was booked before we start, and only call you if something unexpected turns up. The full step-by-step is here.

Same-Day Means Booked Ahead

Screen and battery work on an iPhone runs 1–2 hours — once the part for your exact model is on the bench. We don’t hold stock: across 41 models, guessing which display to keep in a drawer is how shops end up fitting the wrong grade. Same-day repair means booking in advance: we take a deposit, order your exact part, and it is waiting when you arrive.

Post Your iPhone From Anywhere in the UK

You don’t have to be in London to use us. Send it by tracked post from anywhere in the UK and we’ll repair it and send it straight back — most postal repairs are dispatched the same or next working day once the part is in. Tell us which iPhone it is and what it is doing before you post it — the part is what decides how fast it comes back, and we would rather have it waiting than order it once the handset lands. See exactly how mail-in repair works.

Any Model, If the Part Exists

The list above is what comes through most often, not the limit of what we take. The two conditions are the same on every handset that comes through here: the part still has to exist, and the price has to make sense to you. Nothing else disqualifies a repair.

On an older or rarer model a screen or a board can come close to what the phone is worth today. We put that number in front of you before anything is ordered, and people go ahead more often than you would expect — usually because what they want back is what is on the phone rather than the phone itself. If the price is what stops you, ask about a tested used part: a screen or a board taken from a working handset, checked before it goes in, where one exists for your model. It is not always the right answer and we will say so when it isn’t.

Not on the list, or not sure — ask for a quote and we’ll tell you what is possible and what it would cost.

Pick your model above to see repair options and pricing, or visit our Wimbledon workshop.

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iPhone Repair FAQs

Everything worth knowing before booking an iPhone repair.

Can you repair my iPhone the same day?

Yes, we can complete most iPhone repairs the same day, provided we prepare replacement parts for your visit. We no longer keep parts in stock due to the large variety of phone models on the market, making it impossible to predict demand accurately. To ensure same-day service, please book an appointment in advance so we can order the correct parts for your specific iPhone model and have them ready when you arrive.

Do iPhone screen repairs affect Face ID or True Tone?

Apple pairs certain components — including the display and Face ID module — to the device at the factory level. A screen replacement may trigger a notification in Settings that the display is not an Apple genuine part. However, Face ID will continue to work as long as the Face ID sensor array itself is not damaged. True Tone may be lost with aftermarket screens, but can often be restored using specialist calibration tools. We will always explain what to expect before starting your repair.

Do you repair iPhones other shops have turned away?

Often, yes — it’s a large part of what we do. Most shops replace parts; when the fault is on the board itself there is nothing to swap, and the handset gets handed back as unrepairable.

We work at component level: microsoldering, hot air rework, ultrasonic cleaning, thermal cameras and microscopes. That covers corroded boards after liquid damage, iPhones that won’t power on, and charging circuits that have failed rather than a port that wore out.

One exception: on the stacked-board models — iPhone X, XS, 11 and everything from the 12 onwards, except the XR and SE — a completely dead board with no visible cause means splitting two soldered board layers apart to find the fault. We take those on as data recovery, with a realistic budget from £500 — you pay for the files, not the handset.

Do you use genuine Apple parts?

We offer both original Apple screens and high-quality aftermarket alternatives. Original screens maintain the exact factory look and feel, including True Tone calibration, while aftermarket options are often significantly cheaper. Both work perfectly with touch, Face ID, and all sensors. We are completely transparent about what we install and will help you choose based on your budget and priorities. We always explain the trade-offs before starting any repair.

Can you fix water damaged iPhones?

Yes, we specialize in liquid damage cleaning using professional sonic cleaners and advanced diagnostic equipment. If you act quickly, damage can often be reversible. After thorough cleaning, we inspect the device under microscopes and thermal cameras to assess component condition. We perform component-level repairs if necessary, and if parts like the screen need replacement, we’ll provide you with a quote. While we cannot guarantee success, we have the specialized equipment and expertise to maximize recovery chances. Bring your iPhone to us immediately if it’s been exposed to liquid – don’t try to charge it or turn it on.

Is iPhone back glass replacement more difficult on newer models?

Yes. On older iPhones (iPhone 8 through iPhone 13), the back glass can be removed and replaced as a separate component, although the process still requires specialist equipment. On iPhone 14 and newer models, Apple has redesigned the rear enclosure — the back glass is now permanently bonded to the aluminium or titanium frame. This means replacement is significantly more difficult, more expensive, and more time-consuming. In some cases, it requires replacing the entire rear housing assembly rather than just the glass. We always assess your specific model and explain the process, cost, and turnaround time before starting any back glass repair.

Does screen removal for non-screen repairs risk damaging my iPhone's display?

On newer iPhone models, many internal repairs — such as battery replacement, charging port repair, or motherboard diagnostics — require removing the screen to access the internals. This process breaks the factory waterproof seal and carries a risk of damaging the original display, particularly on models with OLED screens and tightly integrated flex cables. We always reapply adhesive to reseal the device, but the original IP rating cannot be guaranteed after any repair that involves opening the phone. We always inform you about these risks before starting the service, so you can make an informed decision. If the screen is already damaged, this is of course not a concern.

Booking, opening hours, warranty and what happens to your data are the same whatever we are repairing — they are all answered on how it works.