iPhone 15 Pro Screen Replacement – Fixfactor London
Cracked screen, display problems, or touch issues on your iPhone 15 Pro? Fixfactor replaces complete screen assemblies – we transfer your Face ID hardware, test everything, and you leave with a fully working phone.
What Screen Damage We Fix:
- Cracked or shattered front glass
- Display problems (vertical lines, dead pixels, dark spots)
- Touch functionality issues or unresponsive areas
- Complete screen blackout
- Display flickering or discolouration
- Green line appearing on display
Complete Screen Assembly Replacement: iPhone screens come as a complete assembly – front glass, display panel, and touch digitiser laminated together as one unit. We replace the entire screen assembly to guarantee a perfect result.
Screen Quality Options: We offer different screen quality options to match your budget and expectations:
- Original Apple screens – genuine Apple parts, premium price
- High-quality replacement screens – excellent performance at a more affordable price, with minor differences in brightness and colour that most customers don't notice in daily use
Most customers choose high-quality replacements and are completely satisfied with the results. Let us know your preference when booking and we'll advise on pricing and availability.
Parts Availability: We aim to keep iPhone 15 Pro screens in stock, but please always verify availability with us before your visit. If we don't have your screen in stock, our suppliers can usually deliver next day – often same day. Contact us to confirm stock before booking your appointment.
Visit Our London Locations: Book a same-day repair at one of our London locations. We'll confirm your appointment and check parts availability. If we need to order your screen, we'll collect a deposit and have it ready for your arrival. Wait while we complete the repair – typically 1 hour.
Mail-In Service: Can't visit us in London? Send your iPhone to Fixfactor – we'll replace the screen and return it within 1-3 working days. We order your screen when you book, so the part is ready when your phone arrives.
Face ID Functionality: iPhone 15 Pro screen replacement requires careful handling of Face ID components. Our technicians transfer your original Face ID hardware to the new screen assembly – Face ID will continue working after repair.
True Tone Note: True Tone is not transferred as standard with screen replacement. Most customers don't notice or mind this. If True Tone is important to you, please mention it when booking and we'll discuss what options are available.
What We Do During Repair:
- Remove damaged screen without disturbing other components
- Transfer Face ID sensors, earpiece speaker, and front camera to the new screen
- Clean the frame and check for any hidden damage
- Test fit the new screen before final installation
- Verify Face ID works correctly
What We Test Before You Leave: Display brightness and colours, touch response across the entire screen, Face ID unlock, earpiece speaker clarity, front camera and proximity sensor.
Important Apple Notification: After screen replacement, your iPhone may display a notification in Settings indicating the screen is not genuine Apple hardware. This is normal for third-party replacements and doesn't affect functionality.
Water Resistance Note: iPhone 15 Pro was manufactured with water resistance sealing. Screen replacement requires removing this seal, and while we apply fresh adhesive, we cannot guarantee the original level of water resistance after repair. We recommend treating your iPhone as non-water-resistant after any screen replacement.
Additional Repair Opportunities: With your iPhone 15 Pro already open for screen repair, consider these additional services at reduced labour cost:
- Battery replacement – restore battery health while device is already disassembled
- Back glass replacement – fix cracked rear glass during screen repair
These services cost less when combined with screen repair since the device is already open.
Warranty: All Fixfactor iPhone 15 Pro screen replacements include a 6-12 month warranty (depending on supplier warranty on parts) covering both the screen and our work.
What to Expect: Your iPhone 15 Pro will have a working screen with full touch sensitivity, functioning Face ID, and working front camera. You'll notice a "non-genuine part" message in Settings – this is normal and doesn't affect how your phone works.
Common Questions:
- How long does the repair take? Most screen repairs are completed within 1 hour when parts are available.
- Will Face ID still work? Yes – we carefully transfer your original Face ID hardware to the new screen assembly.
- What about True Tone? True Tone is not transferred as standard. Most customers don't notice the difference. If it's important to you, mention it when booking.
- Will my phone still be waterproof? No – treat your iPhone as non-water-resistant after any repair. We use proper adhesive, but we can't guarantee the original seal. Even Apple voids warranty if they find any moisture inside.
- What warranty do I get? 6-12 months on parts (depending on supplier warranty) and 12 months on our labour.
- Are you Apple Authorised? No – and that's intentional. Being independent means we can repair other brands, offer cost-effective parts options, work faster without Apple's restrictions, and fix devices with liquid damage that Apple would refuse. We also never wipe your data as part of the repair process.
- Will my data be safe? We never intentionally delete data and don't need to reset your phone for this repair. However, if something goes wrong during the repair process, we're not responsible for data loss – by booking, you accept this risk. We always recommend backing up your data before any repair if possible.
- Do you need my passcode? To properly test your iPhone after repair, we need your passcode – during screen replacement various cables are disconnected, so we need to verify everything works after reassembly. If you'd rather not share your passcode, we can test with you present, or you can reset the phone beforehand. We can also skip testing, but the risk of needing adjustments is higher – and you'd be responsible for bringing the phone back if something needs tweaking.
- Do you have screen protectors? Yes – we stock tempered glass screen protectors and recommend fitting one after your repair.
- Can't visit London? Use our mail-in service – send your iPhone from anywhere in the UK and we'll return it repaired within 1-3 working days.
Important: Additional Damage Disclosure
If your iPhone 15 Pro has any additional damage beyond the screen issue, please mention it when booking:
- Back glass damage
- Bent frame or housing damage
- Liquid damage or exposure to moisture
- Camera lens cracks
- Any other visible damage
If we discover liquid damage during repair, additional cleaning may be required at extra cost. We'll always inform you and get approval before proceeding with any additional work.
Diagnostics Available: Not sure if you need screen replacement? Sometimes display problems relate to logic board issues or liquid damage rather than the screen itself. Book a diagnostic service and we'll give you an honest assessment before recommending any repair.
Book Your iPhone 15 Pro Screen Replacement: Choose to visit our London locations or use our mail-in service from anywhere in the UK. We'll confirm parts availability and contact you to arrange the details.
