Professional iPhone 15 Pro back glass replacement service. Fix cracked or shattered rear glass quickly to prevent dust and moisture entering your device.
**Note:** Opening the device affects water resistance – our warranty covers the repair, not liquid damage.
Service Details
iPhone 15 Pro Back Glass Replacement – Fixfactor London
Cracked or shattered back glass on your iPhone 15 Pro? Fixfactor replaces the complete back panel – we remove the damaged glass, fit a colour-matched replacement, and test wireless charging and MagSafe after the repair.
What Back Glass Damage We Fix:
- Cracked or shattered back glass panel
- Spiderweb cracks from drops or impacts
- Cosmetic damage affecting appearance
- Back glass lifting or separating from frame
Important – Specify Your Colour: iPhone 15 Pro comes in Natural Titanium, Blue Titanium, White Titanium, or Black Titanium. Tell us your colour when booking so we order the correct back glass panel.
Camera Lenses Are Separate: Back glass and camera lenses are different components. If your camera lens is also cracked, mention it when booking – we can replace both in one visit.
Why Replace Cracked Back Glass? Beyond looks, cracked back glass lets moisture and water into your phone – this can permanently damage internal components. Sharp edges are also a safety hazard. Replacing the back glass protects your phone and maintains its resale value.
Parts Availability: We don’t keep back glass panels in stock – there are too many colour and model combinations. Instead, we order your specific panel once you book. Our suppliers typically deliver next day, so we can schedule your appointment for the following day. Contact us to book and we’ll arrange everything.
Visit Our London Locations: Book your repair at one of our London locations. We’ll order your back glass panel in the correct colour, collect a deposit, and schedule your appointment – usually for the next day. You can wait while we complete the replacement – typically 2-3 hours.
Mail-In Service: Can’t visit us in London? Send your iPhone to Fixfactor – we’ll replace the back glass and return it within 1-3 working days. Remember to specify your colour when booking.
Why Back Glass Takes Longer Than Screen Repair: Apple bonds the back glass with extremely strong adhesive. We heat the adhesive to soften it, carefully separate the glass from the titanium frame, clean away all residue, and fit the new panel with fresh adhesive. This takes 2-3 hours – rushing risks damaging internal components.
What We Do During Repair:
- Heat and remove damaged back glass from titanium frame
- Clean frame and remove all old adhesive
- Inspect internal components for any hidden damage
- Fit new back glass panel with proper adhesive
- Test wireless charging coil alignment
- Reassemble and test all functions
What We Test Before You Leave: Wireless charging, MagSafe magnet alignment, camera operation, NFC/Apple Pay, and overall fit and finish.
Water Resistance Note: iPhone 15 Pro is rated IP68 water resistant from the factory. After back glass replacement, we cannot guarantee this level of protection – treat your iPhone as non-water-resistant. Even Apple voids warranty if they find moisture inside.
Save Money – Combine Repairs: With your iPhone 15 Pro already open for back glass replacement, these services cost less:
- Battery replacement – restore battery health while device is already open
- Camera lens replacement – fix cracked camera lens during back glass repair
- Screen replacement – fix front screen damage at the same time
Warranty: All Fixfactor iPhone 15 Pro back glass replacements include a 6-12 month warranty on parts (depending on supplier) and 12 months on our labour.
What to Expect: Your iPhone 15 Pro will have a colour-matched back panel, working wireless charging, proper MagSafe alignment, and no sharp edges. The phone will look and feel like it should.
Common Questions:
- How long does back glass replacement take? 2-3 hours. Back glass is bonded with strong adhesive and takes longer than screen repair.
- Will wireless charging and MagSafe still work? Yes – we test both before you leave.
- Will my phone still be waterproof? No – treat your iPhone as non-water-resistant after any repair. Even Apple voids warranty if they find moisture inside.
- What warranty do I get? 6-12 months on parts (depending on supplier warranty) and 12 months on our labour.
- Are you Apple Authorised? No – and that’s intentional. Being independent means we can repair other brands, offer cost-effective parts options, work faster without Apple’s restrictions, and fix devices with liquid damage that Apple would refuse. We also never wipe your data as part of the repair process.
- Will my data be safe? We never intentionally delete data and don’t need to reset your phone for this repair. However, if something goes wrong during the repair process, we’re not responsible for data loss – by booking, you accept this risk. We always recommend backing up your data before any repair if possible.
- Do you need my passcode? To properly test your iPhone after repair, we need your passcode – during back glass replacement various cables are disconnected, so we need to verify everything works after reassembly. If you’d rather not share your passcode, we can test with you present, or you can reset the phone beforehand. We can also skip testing, but the risk of needing adjustments is higher – and you’d be responsible for bringing the phone back if something needs tweaking.
- Can’t visit London? Use our mail-in service – send your iPhone from anywhere in the UK and we’ll return it repaired within 1-3 working days.
Important: Tell Us About Other Damage
If your iPhone 15 Pro has any additional damage beyond the back glass, please mention it when booking:
- Screen damage (cracks, display issues)
- Camera lens damage
- Frame or housing damage
- Liquid damage or exposure to moisture
Back glass replacement requires full disassembly, so we’ll see everything inside. If we find hidden damage like liquid corrosion, we’ll inform you and get approval before any additional work.
Is It Worth Repairing? Back glass damage is often just cosmetic – your iPhone may work perfectly despite the cracks. But we recommend repair because cracks let moisture in (which can permanently damage your phone), sharp edges are a safety hazard, and an intact back glass maintains your phone’s resale value.
Not Sure What’s Wrong? Book a diagnostic service and we’ll assess everything and give you an honest quote.
Book Your iPhone 15 Pro Back Glass Replacement: Choose to visit our London locations or use our mail-in service from anywhere in the UK. Remember to specify your colour when booking.
