iPhone 11 Pro Max repair 

Select the service that best describes the fault with your device.
Contact us for availability if you require same day service.

How does it work ?

Opinions about our iPhone 11 Pro Max repair service

Alessandro Sansone
Alessandro Sansone
00:30 02 Dec 23
They were very friendly and quick. I popped in and they fixed my drone in less than 30 minutes
Fernando Carregal Bueno
Fernando Carregal Bueno
15:55 20 Nov 23
Very knowledgeable and professional staff. Revived my completely bricked Oneplus 7 Pro, which i know many repair places... do not support. The memories, photos and videos were very important for me and they were able to recover all the data onto an external harddrive. The phone now boots up normally - review written on the repaired phone!read more
Will
Will
22:20 13 Nov 23
Great needed some memory to repair a PC at work, they had in stock went and purchased no problem and PC now working.
Sanjit Chahal
Sanjit Chahal
09:18 10 Nov 23
Superb shop, whenever I had had an issue with my phone they have been there to support, help, change and correct... everything required.Ps I enjoy hearing the music in there too ;-)read more
A Croswell
A Croswell
09:33 09 Nov 23
Euan Macquisten
Euan Macquisten
04:36 05 Nov 23
Excellent service! They managed to solve my issue in the same day.
Mateus Gondim Lima
Mateus Gondim Lima
18:00 18 Oct 23
This is my go to place for any phone, laptop or PC issues. Have been going there for years and already have recommended... all my neighbours to FixFactor. Very friendly service, great value and knowledgeable.read more
Asif Ahmed
Asif Ahmed
06:06 10 Oct 23
Extremely friendly and quickly helped me to solve my problem with my laptop. Couldn’t recommend them higher
matv
matv
15:30 04 Oct 23
Very professional , well equipped repair store, solved a problem that many other stores didn't understand for half the... price they supposed. Better off with this store than any other small phone / laptop repair store.read more
haris b
haris b
18:30 17 Sep 23
I had a dead laptop, a Lenovo G505s. These guys sorted it quick with super friendly help. Now my PC is back and I am so... happy. I would 100% recommend these guys. Don't mess around with others. Top quality place. Thank you so much!read more
Roberto Pereira
Roberto Pereira
15:38 23 Aug 23
Highly recommend. My iPhone SE charging port stopped working. I cleaned it out myself but it didn’t help. Went to the... store and they cleaned it out with some special tools and it works properly again! 10 minutes wait. No charge.read more
Hubert Hynowski
Hubert Hynowski
16:16 17 Aug 23
The best shop I’ve been to. Really knowledgeable staff , always keep you updated and are very quick at fixing.
K J
K J
09:23 16 Aug 23
The best service you'll find from any repair centre.
Raif Awaida
Raif Awaida
12:49 02 Aug 23
Guys running the place have great knowledge of electronic services. They will never disappoint you and never ask you to... pay for something that is not needed. Service is fast and reliable. They have some cool equipment on sire as well. I can recommend this shop to everyone who needs their electronic fixed.read more
Pawel Lachowski
Pawel Lachowski
08:40 25 Jul 23
Friendly, efficient, and professional.Great guys.
George
George
21:29 20 Jul 23
The best shop of this kind in this part of London, far better than any of the high street competitors. Very reliable,... polite and knowledgeable people, I never have a worry whenever needing their services. Highly recommended!read more
Marian Cobuz
Marian Cobuz
19:50 28 Jun 23
Great service, repair was done quickly and perfectly, spot on 👌!!
N H
N H
21:39 26 Jun 23
Excellent service
Misgana Yemane
Misgana Yemane
12:20 13 Jun 23
Timely, Professional and Efficient. They replaced my whole laptop screen over the bank holiday and when couriers let... them down they communicated this to me straight away.read more
pa
pa
14:34 31 May 23
Got a battery replaced on a OnePlus 8 whilst I waited. Service was fast and my phone now has a new lease of life. Can... highly recommendread more
Simon Smith
Simon Smith
19:02 23 May 23
Sania Nouri
Sania Nouri
16:11 16 May 23
Staff are friendly, efficient and knowledgeable. They are also prone to knocking prices down to pleasant customers.
Dragon Cotterill
Dragon Cotterill
13:53 12 May 23
Took my laptop in to for an issue with the fan. The service was excellent, quick and laptop was as good as new after.... Would highly recommend!read more
Eoghan Gethings
Eoghan Gethings
05:04 07 May 23
Great repair for on MacBook Pro, which had had a drink spilt into it. Less than half of the price that Apple quoted for... the same repair. Showed me photos of the work inside the machine. Carried out very quickly. Excellent work thank you guysread more
Valerie Dunphy
Valerie Dunphy
10:52 03 May 23
Extremely helpful and knowledgeable staff who have fixed my phone and laptop before in the past. Very straight forward... process carried out by friendly peopleread more
Barry He
Barry He
12:54 25 Apr 23
Brilliant and very efficient service... 🙂The team is very knowledgeable, and found the broken display flex... cable from my phone straight away... 🙂Very near from South Wimbledon Tube Station... 👍read more
Arnaud
Arnaud
22:58 24 Apr 23
Brilliant service. Really quick and efficient. Really nice lads aswell
Brad King
Brad King
08:50 24 Apr 23
I visited the store after googling for the best iPhone repair shop, I was quoted £219 at Apple for an iPhone XR screen... repair, they did it for half and in 15 mins. Extremely high quality part and repair, could not be happier with the results, also provided a screen protector at half price. Would highly recommend!read more
Keerthanen Ravichandran
Keerthanen Ravichandran
14:10 22 Apr 23
All I can say is that it is efficient and friendly people who know what they are doing very impressed by them highly... recommended definitely be going back as and when requiredread more
Christopher Shell
Christopher Shell
11:41 21 Apr 23
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Devices Tested Before we return it repaired

Carefully Checked Before Return

All electronic devices are quality tested after the repair.

 

Free Delivery For All Our Phone repairs

Free Insured Return Delivery

Recorded postal return of your device. Get it back on time.

 

Satisfaction Guaranteed With Fix Factor Services

Our Repairs Come With Warranty

Fixfactor cares after the repair. Terms and conditions apply.

 

Send it by post to get it profesionally repaired by Fix Factor

Send your iPhone 11 Pro Max …

Quick, 1-5 days turnaround for iPhone 11 Pro Max repair when you post it. Choose required service from the website, enter your details and send it with Royal Mail or other courier. Decide how fast it needs to be repaired. You can pay after repair.

 

Bring it to our store, get it repaired by Fix Factor

… or bring it in for same day repair

Visit “Fixfactor”. Book an appointment for your iPhone 11 Pro Max repair first. Get it fixed while you wait, usually in under 2 hours. Enjoy our coffee, snacks and free Wifi. If you cannot come, we can arrange a pickup (additional cost, London only).

 

Fixfactor is Apple iPhone repair specialist

Welcome to quality Apple iPhone repair service in London. We have been mastering iPhone repair skills since day one we have opened 5 years ago and we are proud to offer you truly comprehensive service for most problems with your iPhone.

We fix iPhone with any problems including broken front glass or the LCD, charging port problem, battery not lasting very long, broken camera lens or when your iPhone does not power at all. We treat every repair individually, with emphasis on the quality of our service.

For iPhone screen repairs, we offer 2-type qualities: 1. The regular quality is the highest quality 3rd party replacement screen. The second quality is the original Apple replacement LCD. Both of them give you same functionality but the original one offers better color reproduction and higher brightness level (same as original). Premium for the original screen is between £20-30. 

We always aim to fix your iPhone while you wait. Each iPhone repair job starts with diagnostic to confirm that the proposed solution will help. We promise to repair your device as quickly as possible. Highest quality repair service guaranteed.

Select the iPhone 11 Pro Max repair type. If you cannot find the service that you need, let us know. Choose the way how you want to get it repaired – by post or while you wait in the store.

We care also after the repair. All our repair services come with warranty. Satisfaction guaranteed ! Don’t just take our word for it, read what customers say on Google or Trustpilot.

 

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We fix all common technical issues

Each repair we start with diagnostics to localise
source of faults and apply correct solution.

Micro Soldering Repair

Board level repair using microscope. We resolve problems that others cannot fix. We have the best equipment available for this kind of repair.

Broken Screen Repair

iPhone 11 Pro Max broken front glass, touchscreen problems, vertical lines on the screen or nothing on the screen repaired within 2 hours.

Charging Port Repair

We will diagnose the problem with your iPhone 11 Pro Max charging port and replace it if faulty. The repair usually takes 1 hour.

 

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Camera and Lens Fix

Broken camera lens or autofocus issues with your iPhone 11 Pro Max back camera, repair takes less than 1 hour.

Back Panel Repair

Bend frame, side buttons not working or just too many scratches will be remove when we remove the back panel frame. Please tell us the color of your iPhone 11 Pro Max phone.

Battery Replacement

If your iPhone 11 Pro Max is powering on but does not hold a charge for too long, you may need a new battery. The repair takes around 1 hour and requires booking.

Frequently asked questions

 

Front glass is the outer layer of the screen protecting it and making the inner display stronger. The LCD / Amoled screen is right under the front glass and it is the actual display + the touch input (digitizer). Your phone can still work with broken front glass but if the screen is broken, it may not register the touch, show vertical lines on the display or may not show anything at all.

The price is the same because we have to replace both parts every time. This is because they are bonded together and any attempt to separate them could break the screen or the result of repair could not be satisfying. We only separated those services to help you identify the actual screen problem with your phone.

We use highest quality replacement parts to fix your iPhone. All parts are tested before we fit them. Screen replacements are iPhone same specification, expect perfect repair.

We use highest quality parts and bonding material but we cannot be responsible for your waterproof phone to be water resistant after repair as this is a subject to the manufacturer’s internal tests when they manufacture the phone. Although we believe that it should be water resistant to some degree, you expose it to water at your own risk.

We offer 90 days warranty on all hardware repairs. The warranty covers parts and labours. Software repairs can be guaranteed but depends on the problem. You will be informed once we diagnose the problem with your phone.

Please tell us how much you can pay for the phone repair. In many cases we can offer you a discount. Yes, we are open to negotiations.

Yes we do ! If you are from South West London or Central London area, we can offer you repair in your place. This is a subject to free slots availability. Some repairs need to be done in the laboratory but then we can arrange courier collection and quick return if it needs to be done same day. Please note same day courier is at additional cost.

There are few factors determining time of the repair. For services that we have parts in stock, we are return it fixed within 5 working days or for next day if you choose priority repair. For water damaged phones, diagnostic service or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.

We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the phone after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.

Once we receive the phone for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the phone cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.

If there is any risk around the repair that could develop additional problems, we will let you know before we start the job. Otherwise we take full responsibility for the work we do and if anything we damage, we will restore it to its full functionality.

To provide correct diagnosis, we may need  1-24 hours and sometimes longer if we need to get replacement parts. Although we can disassemble your device right away and provide brief inspection, we will need more time most likely.  

Similar to diagnostic service, we need few hours to disassemble the device, inspect it, wash the motherboard and dry it. We don’t provide same day repairs for liquid damage devices, it is just not possible to do it right in such a short time.