Customer Reviews

“Adam was incredibly accommodating and helpful! I had taken it somewhere else beforehand where they told me to leave it with them and wait. Adam quickly looked at it and took the time to show and explain and fixed it up in no time! SUPER reliable and amazing work. Had it ready cleaner than it’s ever been!”

Anna Aroti

Google Reviews · Feb 2026

“I’m really satisfied with FixFactor service. Everything was done perfectly — great quality, very professional work, and impressively fast service. The whole process was smooth, the communication was clear, and the result exceeded my expectations. Highly recommended!”

Mateusz Cieslak

Google Reviews · Feb 2026

“These are my go-to guys — like having your own in-house tech team. Affable, don’t talk jargon at you. I’m a repeat customer for all my repairs.”

Roderick Cameron

Trustpilot · Apr 2025

“The team were professional and kind from the start and kept me informed throughout the repair process. The price was fair, the work was careful, and the whole experience was stress-free.”

Sofiia Kutova

Trustpilot · Oct 2025

“Have used Fixfactor for tech repairs for many years and they’ve always dealt with my issues quickly and at a fair price.”

Mark Rehkamper

Trustpilot · Sep 2025

“Very professional service! Had issues with my laptop keyboard, and it was fixed in a very short time. I highly recommend these guys!”

Katarzyna Ziolkowska

Victoria

“Excellent customer service, less time for repairing, cost effective.”

Ali Haider Khan

Wimbledon

“Was very pleased with the service at Fix Factor — they were knowledgeable and diagnosed the issue quickly. The repair was completed efficiently and to a high standard.”

S Wain

Wimbledon

“Very timely service, successfully repaired Nintendo Switch, all very smooth. Would recommend.”

Stefano Dardi

Wimbledon

“I just had my phone screen replaced by Adam at Fix Factor Wimbledon. Excellent service and a good price — if you need your phone fixing, call these guys.”

Niall McGinley

Wimbledon

“I took my Lenovo Yoga into this location. They did an amazing job, they were able to fix my computer within a week of diagnosis. If you’re wanting top notch service and hands on owners, this is the place to go.”

Paige Morley

Victoria

“What a professional setup! I had an amazing experience from start to finish, and a big thank you to Marcin who greeted me at the Central London office and managed to fix my phone very quickly!”

Hitesh Patel

Victoria

“If I could give 100 stars I would! These guys are very professional. I damaged my high-spec gaming laptop with liquid damage. They worked non-stop and eventually found a way to mend what was a VERY expensive paperweight — and I’m now writing this on that very laptop!”

Andy

Wimbledon

“Fixed my phone after it was completely smashed and have helped me with a few other things; they are very friendly and accommodating, happy to answer any of my questions. I trust Fixfactor and will definitely come back here.”

Louis Ostrowski

Wimbledon