Customer Reviews
Where You Can Find Our Reviews
Google Reviews – Oxford Street
Read what our customers say about our central London location, convenient for tourists and business professionals in the heart of the city.
Read ReviewsGoogle Reviews – Wimbledon
Explore feedback from customers at our flagship location with advanced repair capabilities and motherboard-level solutions.
Read ReviewsTrustpilot Reviews
Explore verified customer feedback on Trustpilot from in-store visits and mail-in repair services across the UK.
Read ReviewsYell Reviews
Check out our reviews on Yell, a trusted UK business directory for local service providers in London and beyond.
Read ReviewsWhat Our Customers Say
“Absolutely incredible service! My MacBook Pro wouldn’t turn on and Apple quoted me £800+ for a repair. Fixfactor diagnosed a motherboard issue and fixed it for less than half that. They explained everything clearly and had it ready within 48 hours.”
Oxford Street Customer
“I dropped my Surface Pro and shattered the screen. The technicians at Fixfactor Wimbledon replaced it in just over an hour. Quality is perfect, and they even applied a free screen protector! Excellent customer service from start to finish.”
Wimbledon Customer
“Unbelievable data recovery service! My external hard drive with 5 years of business data crashed. Two other places said it was impossible, but Fixfactor saved 98% of my data. Worth every penny – they saved my business!”
Mail-in Customer
“As a small business owner, I can’t afford downtime. When my laptop was water damaged, Fixfactor not only repaired it within 24 hours but also helped me set up a backup system to prevent data loss in the future. Truly professional service.”
Business Customer
“After my DJI drone crashed, I was devastated. The team at Fixfactor managed to repair both the camera gimbal and the motor assembly. Their technical knowledge is impressive and pricing transparent. Highly recommend!”
Wimbledon Customer
“I’ve sent my devices to Fixfactor three times now – iPhone, MacBook, and Surface laptop. Each time the service has been outstanding. The online booking system is simple, communication excellent, and results flawless. My go-to repair shop in London!”
Regular Customer
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