Asus Laptop Repair Services
Choose your required service below to see pricing and book your Asus laptop repair. Professional repairs for all Asus models at our London locations.
Choose Your Repair Service
Expert repairs for all Asus laptop issues with genuine parts and warranty
Common Asus Laptop Problems We Fix
From screen replacements to motherboard repairs, we handle all Asus laptop issues
Broken Laptop Screen
Cracked display or vertical lines on your Asus screen? We stock replacement parts for most models at our London workshops. We replace the full assembly including hinges and bezels, not just the panel. Ring ahead to check we have your specific screen in stock.
Faulty Laptop Keyboard
Sticky keys after a coffee spill? Dead backlight or missing key caps? We replace the entire keyboard assembly on Asus VivoBook, ZenBook, ROG and TUF Gaming models. Takes about 4-6 hours depending on your model. We always check the motherboard for liquid damage before putting it back together.
Dead Laptop Trackpad
Trackpad not clicking properly or cursor jumping around? We replace faulty trackpads on all Asus laptop models. Sometimes it’s actually a swollen battery pushing up from underneath – we check that too. All genuine parts come with 6 months warranty. Give us a call for a quote first.
Laptop Overheating
Asus laptop getting hot enough to fry an egg? Fan sounds like a jet engine taking off? Years of dust clogging the cooling system can kill your graphics chip or processor. We strip it down, clean the heatsinks properly, replace thermal paste and fit new fans if needed. Keeps your laptop running cool and quiet.
Laptop Liquid Damage
Spilled water, coffee or wine on your Asus? Turn it off immediately and bring it to one of our London locations ASAP. We disconnect the battery straight away and ultrasonic clean the motherboard before corrosion sets in. Even a small spill can cause big problems if left too long. The quicker you act, the better your chances.
Laptop No Power
Dead charging port? Graphics glitching? USB ports not working? We do micro-soldering and component-level motherboard repairs at our London workshop. We’ve got proper equipment – hot air stations, microscopes, the lot. Can fix most board failures including water damage. Not all repairs are possible but we’ll give you an honest assessment.
Laptop Poor Battery
Battery only lasting 20 minutes? Won’t hold charge anymore? We fit quality replacement batteries for Asus VivoBook, ZenBook, ROG and TUF Gaming laptops. Usually done same day if we have stock. All batteries come with 12 months warranty. If your battery is swollen (trackpad popping up is a giveaway), bring it in urgently – it’s a fire risk.
Windows Software Problems
Windows running like treacle? Blue screens? Won’t boot up? We sort out software problems on Asus laptops – virus removal, Windows reinstalls, upgrades from Windows 10 to 11, driver issues, the works. We always check if it’s actually a hardware fault first (dodgy hard drive, failing RAM etc). Most software fixes done same day.
* Same-day service completed within hours, provided replacement parts are prepared for your visit. We typically stock parts for next-day availability. If interested, please contact us first to confirm availability.
** Depending on whether the cleaning service detects damaged components and whether parts need to be ordered or the motherboard repaired, the repair may take longer.
Ways to Use Our Service
Two convenient ways to get your Asus laptop repaired – walk-in or mail-in service
Walk-in Repair
Bring Your Asus Laptop
Bring your laptop to one of our London locations — no appointment needed. We’ll take it in and get started.
Diagnostics & Quote
Our technicians assess your Asus laptop and provide a clear quote with transparent pricing and timeline. Diagnostics typically take 1–3 working days depending on the issue. Learn more about our diagnostics service.
Expert Repair
Once approved, we carry out the repair. Most fixes are completed within 1–3 working days, depending on parts availability and delivery time.
Collect & Go
We notify you when ready. Collect your repaired Asus laptop with 6–12 months warranty, depending on the type of repair.
Mail-In Repair
Request Quote Online
Use our online quote form to describe the issue with your Asus laptop and get an initial estimate. Note: some faults require physical diagnostics for an accurate quote.
Ship Your Laptop
Purchase our Laptop Diagnostics Service, then securely package and send your Asus to our repair centre. We can arrange collection for London postcodes at additional charge.
Professional Repair
We diagnose the fault, confirm exact repair cost, and contact you before proceeding. Repair begins only after your approval. Updates provided via email.
Return Shipping
Your repaired Asus laptop is shipped back to you with tracking and warranty protection.
Fixfactor is the Asus laptop repair specialist.
With over 11 years of experience and 220,000+ repairs completed, we offer comprehensive, high standard laptop repair services. Send it in for safe online repair or use our booking page and visit one of our Fixfactor locations in London.
We deal with all Asus laptop problems, starting from physical damages like broken screen, water damage or hinges problem but we also fix motherboard problems that require soldering skills and replacing components on the motherboard. If your laptop is fine, just runs slow, we can refresh its software or offer upgrade services, depending on the Asus model that you have. If you have lost your data, we may offer you data recovery service.
There are many Asus laptop types (VivoBook, ZenBook, ROG, TUF Gaming, ProArt, ExpertBook) that may need different replacement parts for the repair. Most repairs are completed in 1-3 days. Send an e-mail or just give us a call to identify your Asus laptop model.
Choose the service that best describes problem with your Asus laptop. If the required service is not there, you may ask us for a quote or bring / send your laptop for the diagnostics.
Fixfactor cares also after the repair. All our repair services come with 6–12 months warranty, depending on the type of repair. Don’t just take our word for it – we maintain a 4.9★ Google rating. Read what customers say on Google or Trustpilot.
Your files are safe.
Your files stay safe for the whole process of the repair and we don’t delete your data. If the data privacy policy is still your concern, we can remove the data storage which holds all of your files and leave it with you. We have our own flash storage to test most of Asus laptops. This option is possible for hardware repairs only, for any software repair, you will need to leave your Asus laptop storage drive with us.
Motherboard Repair Specialists
We’re among the few in London – possibly the UK – that repair Asus laptop motherboards at component level. This saves you hundreds of pounds and is often the only way to recover your data.
BGA Chip Reballing
GPU, CPU, and chipset repairs using precision rework stations with controlled temperature profiles
SMD Component Replacement
Failed capacitors, resistors, MOSFETs, and voltage regulators replaced at component level
Power Circuit Diagnostics
No power issues traced with thermal imaging cameras and multimeter testing
Liquid Damage Recovery
Ultrasonic cleaning and corrosion removal from water, coffee, or liquid spills
BIOS Chip Programming
Firmware recovery for corrupted or password-locked systems
Professional Equipment
Microscopes, hot air rework stations, and precision soldering tools
Customer Reviews
Every repair comes with warranty, and our quality is confirmed by customer reviews since 2014.
I had an issue with the motherboard and they fixed it in 2 days. Price wasn’t so bad either. I’ll go there again if I need to, definitely
If I could give 100 stars I would! I damaged my high spec gaming laptop with accidential liquid damage. They worked non stop trying to fix it. Eventually found a way to mend a VERY expensive component.
Had a touchscreen laptop and the screen cracked. Took it in, super fast quote, they needed to get the parts in, arrived next day. Job done. Great service and great people—will go back for another issues as the first choice.
The guys are very good at what they do. Repairing and fixing Laptops. My Laptop screen was totally smashed after it fell and they fixed it to the same resolution as it was before. Very reasonable prices. Highly recommended.
Best service, visited a while back and was absolutely impressed by how swift and professional they were. I had stuck screw on my laptop motherboard and they fixed it in seconds
Wow that was first class! Adam quickly diagnosed problem with my Dell laptop, ordered the parts and installed the next day. Its so good to find and experience a friendly and professional service nowadays.
I’m very pleased with the service. My laptop had water damage and corrosion and had stopped working. I was worried I would have to buy a new laptop and had lost all my data. Fortunately Fixfactor were able to clean the motherboard and remove the corrosion.
I had an issue with the charging on my Surface Laptop. After pulling out my hair looking for companies to help – I found them on the internet – they did a fantastic job and really pleased with the service. Highly recommend.
Frequently Asked Questions
Common questions about Asus laptop repair services
How long does Asus laptop repair take?
Most Asus laptop repairs at Fixfactor are completed within 1–3 working days after diagnostics. More complex repairs like motherboard fixes may take up to 7 working days depending on parts availability and diagnostic requirements.
We stock common Asus replacement parts at our London locations to ensure faster turnaround times for our customers.
Do you use genuine Asus parts?
Yes, Fixfactor uses genuine Asus parts or high-quality equivalents for all repairs. We never compromise on quality with cheap aftermarket components. All replacement parts come with warranty coverage and are tested thoroughly before installation.
When we repair your Asus laptop in our London workshop, we always use original LCD screen, front glass, keyboard, touchpad, hinges, top cover or motherboard components. When we replace the storage or RAM, we use exact replacement components available.
What warranty do you offer on Asus repairs?
All Asus laptop repairs at Fixfactor come with 6–12 months warranty on both parts and labour, depending on the type of repair. If you experience any issues related to our repair work within this period, we’ll fix it at no extra cost.
This warranty is valid at all our London locations. Terms and conditions apply.
Can you repair liquid-damaged Asus laptops?
Yes, Fixfactor specializes in liquid damage repair for Asus laptops in London. Immediate action is crucial — bring your laptop to one of our London locations as soon as possible after the spill. We disconnect the battery and perform thorough professional cleaning. Success rates vary depending on the liquid type and exposure time, but we have extensive experience with liquid damage recovery.
For urgent liquid damage cases, we recommend visiting us without delay to prevent corrosion and further damage to your Asus laptop’s motherboard.
Do I need an appointment for Asus repair?
No appointment is needed to drop off your Asus laptop at any of our London locations. Diagnostics typically take 1–3 working days, after which we contact you with a quote. Booking online in advance allows us to prepare replacement parts for your specific Asus model.
Visit one of our London locations during opening hours — check our contact page for details.
How much does Asus laptop screen replacement cost?
Asus laptop screen replacement costs in London vary depending on your specific laptop model and screen type. Prices at Fixfactor typically range from £120-£350. We provide transparent quotes before any repair work begins. Check our services section above for pricing on your Asus model.
Different Asus models like VivoBook, ZenBook, ROG, TUF Gaming, ProArt, or ExpertBook require different replacement parts and labour, which affects the final price.
How can I check what Asus laptop model do I have?
Year and model of your Asus laptop can be identified through the sticker at the bottom of the laptop. The serial number of your device can be found at the bottom of your laptop. You can also look for model name on the Asus website.
If you still have problems with recognising model of your Asus laptop, just bring it to one of our London locations, send us an e-mail or call. Our technicians in London will help you identify the exact model and advise on available repair options.
Do you offer discount if I choose 2 repair services at the same time?
We may offer you a lower price if you choose 2 repair services at the same time. For example if you replace the keyboard and the battery, you will get at least £20 off. Please ask our staff at any of our London locations for a deal.
Combining services like screen replacement with SSD upgrade or battery replacement with deep cleaning often qualifies for multi-service discounts at Fixfactor.
What is the difference between hardware and software repair?
Hardware problems are those of physical nature including physical damages, accidents, batteries or problems with power.
Software issues include issues with viruses, system freezes and other related to operating systems, where you can still operate the laptop.
You don’t need to know what type of problem your Asus laptop has. Fixfactor technicians at our London locations will help you diagnose the issue when you bring it in or give us a call.
Do you offer home/office visits or remote help?
Fixfactor is able to provide you computer support in your home or office in London area. We can help configuring your email, printer or any other devices, clean your Asus laptop or just give some tips.
This service needs to be booked over the phone. We charge per job or per hour. Alternatively if your laptop is accessible through Internet, we can help remotely, without entering your place. Only software problems can be solved using remote help method.