Tablet Repair
Select your tablet brand below to find your exact model and book a tablet repair in London — same-day service available.
Most Common Tablet Repairs
These are our most frequently requested tablet repair services across iPad and Microsoft Surface.
Screen Replacement
Our most requested tablet service. We replace cracked or malfunctioning screens with high-quality parts that maintain color accuracy and touch sensitivity.
Battery Replacement
Restore your tablet’s battery life with our premium replacement batteries. We address issues like rapid battery drain, unexpected shutdowns, or swelling.
Charging Port Repair
Fix loose connections, slow charging issues, or complete charging failures. Our technicians can clean, repair, or replace your tablet’s charging port.
Motherboard Repair
Our specialized component-level repair service fixes logic board issues causing power problems, connectivity issues, or boot failures on your tablet.
* Times shown assume parts are prepared for your visit. We don’t hold stock — most parts are available from our suppliers for next-day delivery. Contact us first to confirm availability.
** Motherboard and logic board repairs require diagnostic first. Recovery time depends on fault complexity, whether components need replacing, or board-level soldering is required.
How It Works
Select your model, tell us what’s wrong, and we’ll have it fixed — usually the same day.
Select Your Model
Choose your exact iPad or Surface model and the repair you need. Prices are shown upfront — no hidden costs.
Drop Off or Post In
Bring your tablet to our Victoria or Wimbledon workshop, or send it by post. We order parts ahead so repairs aren’t delayed.
We Confirm the Fault
Our technician checks the fault matches what was booked. If it lines up, we go straight into the repair. We only contact you if something unexpected comes up.
Repaired & Back to You
Once repaired and tested, we let you know it’s ready. Collect from the workshop or have it posted back — your choice.
The Fixfactor Difference
12 years. Two London workshops. 220,000+ repairs — and counting.
London-Based Since 2014
Over 220,000 successful repairs across our Victoria and Wimbledon workshops. iPad and Surface specialists.
Parts Pre-Ordered for You
Book ahead and we order your exact parts before you arrive. Most tablet repairs completed in 2–3 hours.
Workshop-Level Equipment
Micro-soldering stations, ultrasonic cleaners, thermal imaging — tools you won’t find at a mall kiosk.
Warranty on Every Repair
Parts and workmanship covered. If the same fault comes back within the warranty period, we fix it free.
What Our Customers Say
Hundreds of verified reviews from real customers across Google and Trustpilot. We let our repair work speak for itself.
“Adam was incredibly accommodating and helpful! I had taken it somewhere else beforehand where they told me to leave it with them and wait. Adam quickly looked at it and took the time to show and explain and fixed it up in no time! SUPER reliable and amazing work.”
“Fix Factor diagnosed the problems quickly and knowledgeably. They replaced a broken charging port and resoldered it. All completed in a timely manner and cost significantly less than I expected.”
“I’m really satisfied with FixFactor service. Everything was done perfectly — great quality, very professional work, and impressively fast service. The whole process was smooth, the communication was clear, and the result exceeded my expectations. Highly recommended!”
“These are my go-to guys — like having your own in house tech team. Affable, don’t talk jargon at you. I’m a repeat customer for all my repairs.”
“The team were professional and kind from the start and kept me informed throughout the repair process. The price was fair, the work was careful, and the whole experience was stress-free.”
“Have used Fixfactor for tech repairs for many years and they’ve always dealt with my issues quickly and at a fair price.”
“Excellent service. My fix turned out to be more tricky than expected, but they persevered and found a cost effective solution. They communicated really well the whole time. Really happy with the whole experience.”
“Dead device with important unbacked up files. Really happy with the service: fix was quite quick and covered by initial diagnostic fee with options presented for longer-term fix.”
“Fantastic service from start to finish. Communication was excellent throughout — quick replies, clear explanations, and very friendly service. They were completely transparent about the risks and gave me options at every step.”
“When I got it back it was not just repaired but cleaned and well maintained. Can’t rate FixFactor enough.”
Tablet Repair in Action
A look inside our London workshops — the equipment, components, and techniques behind every repair.
Tablet Repair Specialist in London
Fixfactor has been repairing tablets in London since 2014. Over the years, we’ve built the deepest experience with Apple iPad and Microsoft Surface — two ranges that demand genuine technical skill. iPads use tightly bonded screens that require controlled separation and precision reassembly. Surface tablets are built to an exceptionally compact standard, with little tolerance for anything less than workshop-grade tools and technique.
Our repair offering covers screen replacements, battery replacements, charging port repairs, motherboard and logic board repairs, and liquid damage cleaning. For complex faults — power failures, board-level shorts, corrosion after water damage — we use thermal cameras, ultrasonic cleaners, hot air rework stations, and microscopes. These are repairs that most high-street shops won’t attempt.
Book Ahead for Same-Day Tablet Repair
Screen replacements and battery swaps can be completed within 2–3 hours — but only when the right parts are ready. We don’t hold stock, so same-day repair requires booking in advance. We’ll ask for a deposit to order your parts before your visit. Walk-ins are welcome, but the repair may need to be rescheduled if parts aren’t available on the day.
What About Other Tablet Brands?
We can technically repair other tablets — Samsung Galaxy Tab, Lenovo, Huawei, Amazon Fire, and similar — but parts for these models are harder to source and often more expensive relative to the device’s value. If you have a tablet outside the Apple or Microsoft range, contact us for a quote before visiting. We’ll be honest about whether it makes financial sense to proceed.
Select your brand above to see repair options and pricing, or visit one of our London locations in Victoria or Wimbledon.
Common Questions
Everything you need to know before booking a tablet repair.
Where are you based in London?
We have two workshops in London. Victoria: Spaces Victoria, 25 Wilton Road, SW1V 1LW — 2 minutes’ walk from Victoria Station. Wimbledon: 136 Kingston Road, SW19 1LY — accessible from Wimbledon Station and the Merton Park tram stop. Both locations carry out tablet repairs including iPad and Microsoft Surface.
What are your opening hours?
Both workshops are open Monday to Saturday. Hours vary slightly by location — check our contact page for current times. If you’re planning to come near closing time, we recommend calling ahead to make sure we can complete the repair on the day.
How long does a tablet repair take?
Most repairs are completed within 2–3 hours when parts are ready. iPad screen replacements typically take 90–150 minutes; Surface screens may take up to 3–4 hours due to their more complex construction. Battery replacements usually take 60–90 minutes. Motherboard and logic board work requires 24–48 hours. We don’t hold parts in stock, so booking ahead is what makes same-day service possible — we order your parts before you arrive.
Do I need to book, or can I walk in?
Both options are available. Walk-ins are welcome at both locations during opening hours, but we may not have the right part on the day if you haven’t booked — in which case you’d need to return once parts arrive. Booking in advance means we order your parts beforehand, and the repair is completed during your visit. If you need your tablet back the same day, booking is the safer choice.
Which tablets do you repair?
We specialise in Apple iPad (all models including iPad Pro, iPad Air, and iPad Mini) and Microsoft Surface (Surface Pro, Surface Go, Surface Book, Surface Laptop). These cover the vast majority of tablet repairs we carry out. For other brands — Samsung Galaxy Tab, Lenovo, Huawei, Amazon Fire — contact us for a quote first; parts availability and cost vary significantly by model.
What parts do you use?
For most repairs we offer two quality tiers: original or OEM-equivalent parts, and high-quality aftermarket alternatives. Original parts match factory specifications exactly. High-quality aftermarket parts perform comparably for everyday use — they may differ subtly in display colour accuracy, but function correctly in all key respects. Both options are covered by our full warranty. We explain the differences and pricing for your specific model before any work begins.
Is my data safe during the repair?
We don’t access or view your personal data. Our technicians test only the repaired function — display, touch, charging — to confirm the repair was successful. Data loss during a repair is extremely rare, but we cannot accept liability for it. Back up your iPad via iCloud, or your Surface via OneDrive, before bringing it in — this is sensible practice before any service that involves opening the device.
Can you replace the battery in my tablet?
Yes, but it’s worth understanding the process. Most tablets — including iPads and Surface devices — have batteries located behind firmly glued screens. To access the battery, we must carefully heat and separate the adhesive, which carries a small risk of screen damage. Before we start, we always explain this risk clearly and agree with you who bears responsibility if the screen is damaged during the procedure. We never proceed without your full understanding and approval.
Can a Microsoft Surface screen be repaired?
Yes. Surface screen replacements are more involved than typical phone repairs due to the bonded display assembly and tight internal construction, but we carry these out regularly. Turnaround is typically 3–4 hours for a Surface Pro or Surface Go screen. Because parts need to be ordered specifically for your model, booking ahead is essential for same-day completion. Surface Book repairs are more complex — contact us to discuss your specific model before booking.
Can both locations handle complex tablet repairs?
Both locations handle all standard repairs — screens, batteries, and charging ports — for iPad and Surface. For board-level repairs requiring microsoldering, or complex liquid damage cases involving component replacement, we may transfer the device to the workshop with the specialist equipment needed. We’ll always let you know upfront if that applies to your repair, including any impact on turnaround time.
Can I post my tablet in for repair?
Yes. You can drop off in person at either workshop, post your device to us by tracked and insured courier — we’d recommend insured shipping for something as valuable as an iPad or Surface — or use our collection and return service if you’re within 2 miles of a location. Get in touch before sending so we can confirm parts availability and arrange the booking.
What warranty do you offer on tablet repairs?
All tablet repairs come with a 6 to 12-month warranty covering both parts and workmanship. If the same fault returns within the warranty period, we fix it free of charge. The warranty doesn’t cover new physical damage, liquid damage after the repair, or faults unrelated to the original repair. Ask us about the specific warranty period for your repair when booking.