020 8543 7088 hello@fixfactor.co.uk
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Samsung Galaxy S9 Plus repairs

Fixed prices, most repairs done while you wait — walk in, book a slot, or post it to us.

Walk-in · Wimbledon Mail-in · UK wide Up to 12-month warranty Tested, proven parts
Samsung Galaxy S9 Plus repair at Fixfactor

Know the fault, but don’t see it listed? Describe it and we’ll price it from your description — free, no device needed. Not sure what’s wrong? That’s what the Diagnostics Service above is for.

Good to know

How long does a Samsung Galaxy repair take?

Most Galaxy screen and battery repairs are done the same day, often while you wait — typically 1–2 hours once the part is on the bench. We order per repair rather than hold stock, so booking ahead is what makes same-day possible. Board-level faults need diagnosis first, and we give you a realistic timeline before any work starts.

What parts do you use for Samsung screen repairs?

Tested, proven parts — genuine Samsung service packs where available, premium aftermarket where it makes better sense for the age of the phone. We tell you the difference and the price of each option before you decide.

Will I lose my data during the repair?

Standard repairs like screens, batteries and charging ports do not touch your data. If your Galaxy will not power on at all, data recovery is our specialty — we will talk you through the options before doing anything.

Do you repair Galaxies other shops have turned away?

Yes. We do board-level repairs under the microscope — liquid damage, no-power faults, charging issues that are not just the port. If a repair is not worth the money, we will say so honestly.

How quickly can you get the part for my repair?

Usually we can have the part in for the next day — though it can be 1–2 days, depending on what time the order goes in and on day-to-day availability across so many models. That is why the earliest visit for a prepaid repair is about two working days after you order. If timing matters to you, ask us before ordering and we will check your exact model. And if a part is ever delayed, we contact you with the new date rather than leave you guessing.

How does the diagnostic fee work?

Diagnostics is £39, paid upfront — at the counter when you bring the device in, or online when you post it. Go ahead with the repair and the fee is credited in full, so the assessment effectively costs you nothing. If the device turns out to be beyond economical repair, the fee covers the work of finding that out. If you prepaid for a repair and diagnosis shows a different fault, we contact you with options; cancel at that point and we refund the price minus the diagnostic fee, plus a £10 restocking charge when an ordered part has to go back to the supplier.

What does the water damage cleaning fee cover?

We strip the phone down, clean the board in an ultrasonic bath, treat the corrosion and dry it, then try to power it up. That work is what the fee pays for — it is not a deposit against a repair. If the phone comes back to life, that is the end of it and there is nothing more to pay. If it does not, we tell you what has failed and quote before doing anything else. If it cannot be repaired, we can look at recovering your data. Decide not to go ahead and we stop there — the cleaning fee is not refunded, because the work has already been done.

Get a quote

We price this one individually — what it takes varies from device to device, so we look before we quote.

Tell us what the device does and we’ll price it from your description. No need to bring it in for this.

You’ll normally hear back the same working day. If you don’t, give us a ring on 020 8543 7088 — it means something has gone astray.

Thanks — we have your request. We’ll come back to you with a price, usually the same working day.