SD Card Data Recovery Services
When your precious photos, videos and files are inaccessible on a damaged or corrupted memory card, trust Fixfactor’s recovery experts to retrieve your data with specialized tools and techniques.
SD Card Data Recovery Expertise
We specialize in recovering data from all types of memory cards, regardless of failure type or brand
Logical Failures
Recovery from corrupted file systems, accidentally formatted memory cards, deleted photos and videos, and other software-related issues.
Electrical Failures
Recovery from cards with controller chip issues, circuit damage, or electronic component failures causing recognition problems.
Physical Damage
Recovery from broken, cracked, or bent SD cards, damaged connectors, or cards with water/liquid exposure. We can often salvage data even from severely damaged cards.
Camera & Photo Recovery
Specialized recovery of RAW image files, partially corrupted photos, and camera-specific formats from DSLR, mirrorless, and point-and-shoot cameras.
Drone & Action Camera Data
Recovery of 4K/8K video files, flight logs, and high-resolution photos from damaged microSD cards used in drones, GoPro, and other action cameras.
Monolith Memory Recovery
Advanced recovery techniques for modern monolithic memory cards where flash memory and controller are combined in a single chip, requiring specialized equipment.
Service Priority Levels
Choose the turnaround time that meets your needs for SD card data recovery
Our SD Card Recovery Process
A transparent, step-by-step approach to recovering your valuable data from memory cards
Initial Consultation
Contact us with details about your memory card, problem symptoms, and urgency level. We’ll provide an initial assessment and price estimate based on your description of the issue.
Diagnostics
Bring or send your SD card to our Wimbledon or Oxford Street location. Our technicians will perform a thorough assessment using specialized equipment to identify the exact cause of failure without risking your data.
Detailed Quote
Within 24 hours (or sooner for priority services), we’ll provide a comprehensive report outlining the issue, recovery chances, and precise costs. We’ll clearly explain all available options before proceeding.
Recovery Procedure
Our specialists use professional tools to safely recover your photos, videos, and files. For physical damage, we may need to repair or bypass the controller. For logical issues, we use advanced software recovery techniques.
Data Verification
Once recovery is complete, we’ll provide a file listing and preview images to verify successful recovery. You can confirm that your critical files are intact before finalizing the service.
Safe Data Return
We’ll transfer your recovered photos, videos, and files to a new external drive or your chosen storage medium. For security, we keep a backup for just 7 days unless you request immediate deletion.
Why Choose Fixfactor For SD Card Recovery
London’s trusted memory card data recovery experts since 2014
Specialized Equipment
Industry-leading tools including PC-3000 Flash, memory chip readers, and specialized software to recover data from even severely damaged memory cards and monolithic flash storage.
Expert Engineers
Certified specialists with extensive experience in flash memory recovery, controller bypass techniques, and advanced data recovery methods for all SD card types and brands.
Photography Experts
Specialized knowledge in recovering RAW images, fragmented video files, and camera-specific formats from professional photographers, videographers, and drone operators.
No Recovery, No Fee
If we cannot recover your data, you only pay the £39 diagnostic fee. Full costs apply only when we successfully retrieve your photos, videos, and files.
Fast Turnaround
Standard service: 5-10+ days, Priority: 3-5 days, Emergency: as little as 24 hours for critical situations such as wedding photos or professional shoots.
Proven Track Record
Over 900 positive reviews with a 4.9/5 rating on Google and Trustpilot – trusted by professional photographers, videographers, and everyday users across London.
Common SD Card Failure Scenarios
We can recover your photos and videos from most memory card failure situations
Corrupted Memory Card
Memory cards can become corrupted due to improper ejection, camera battery failure during writing, or file system errors, making photos and videos inaccessible.
- “Card needs formatting” error message
- Camera doesn’t recognize the card
- Files appear as RAW or unreadable
- Computer can’t access the card
- Card shows less capacity than expected
Deleted or Formatted
Accidentally deleted photos or videos, or formatted the card without backing up the data first. Even after formatting, data can often be recovered if the card hasn’t been reused.
- Accidental deletion of important files
- Formatted card by mistake
- Camera auto-formatted the card
- Quick-formatted in a computer
- Empty card after restoring camera settings
Physical or Water Damage
Cards that have been dropped, cracked, broken, or exposed to water/liquids can often still have their data recovered with our specialized equipment.
- Broken or cracked SD card
- Damaged connector pins
- Water/liquid exposure
- Bent or warped card
- Burn marks or heat damage
Controller Failure
The controller chip that manages data access can fail while the actual flash memory storing your photos remains intact. We can often bypass the controller to access your data.
- Card not recognized by any device
- Card appears as 0MB capacity
- Card locks up device when inserted
- Card recognized but shows no files
- Card works intermittently
SD Card Recovery Case Studies
Real examples of successful memory card data recovery projects
Wedding Photographer’s Corrupted SanDisk Extreme PRO
A professional wedding photographer came to us in desperation after his 64GB SanDisk Extreme PRO memory card suddenly showed “Memory Card Error” during a wedding reception. The card contained all the ceremony photos and early reception images with no backup yet made.
The Challenge
Initial diagnostics revealed severe file system corruption, likely caused by the camera’s battery dying while writing to the card. The card was being recognized by computers but appeared empty or prompted for formatting. The client needed the images recovered within 24 hours for post-processing deadlines.
Our Solution
Using our specialized recovery tools, we created a byte-by-byte image of the card to work with safely. We then reconstructed the damaged file system table and recovered all 1,400+ RAW image files with their original filenames and folder structure intact. The entire process was completed within 8 hours on our emergency service.
When my card failed during the wedding reception, I thought I’d lost irreplaceable memories for my clients. Fixfactor was recommended by another photographer, and they managed to recover every single image within hours. The couple never even knew there was a problem, and I was able to deliver their photos on time. Their emergency service was worth every penny!
DJI Drone MicroSD Card Controller Failure
A commercial drone operator contacted us when their 128GB microSD card from a DJI Mavic 3 Pro suddenly stopped being recognized by any device. The card contained several days of aerial footage for a property development client, including irreplaceable footage of time-sensitive construction progress.
The Challenge
Our diagnostics identified a failed controller chip on the microSD card, while the NAND memory chips storing the actual data were intact. This is a common issue with heavily used cards in drones due to the constant writing of high-bitrate 4K video data. No computer or card reader could detect the card.
Our Solution
Using our specialized equipment, we were able to bypass the failed controller and directly access the memory chips. We successfully recovered 95% of the data, including all the recent footage. A few older files showed signs of previous corruption and couldn’t be fully recovered, but all the critical recent footage was intact.
As a commercial drone operator, losing footage is my worst nightmare. When my card failed, other recovery services said it was hopeless, but Fixfactor managed to recover all the recent project files I desperately needed. I’m now recommending them to everyone in my drone pilots’ association and implementing a better backup workflow!
GoPro Hero 11 Corrupted Video Files
An adventure sports enthusiast came to us after discovering that most of the video files from their snowboarding trip were corrupted. The GoPro Hero 11 had been recording 5.3K video to a SanDisk Extreme microSD card when it suffered an impact during a fall.
The Challenge
The card was readable, but most video files were incomplete or corrupted. MP4 headers were damaged, and the camera had failed to properly close some files during the impact. Some files appeared to have zero size while others would play for a few seconds before freezing.
Our Solution
Using specialized video recovery techniques, we were able to reconstruct the fragmented video files, repair headers, and rebuild the video index. About 90% of the footage was successfully recovered, including the most important runs and jumps. A few highly fragmented segments could not be fully reconstructed.
I thought I’d lost all my snowboarding videos from Chamonix, including some of my best runs ever. Fixfactor managed to recover almost everything, even though the files wouldn’t play at all on my computer. The quality of the recovered videos is perfect – you can’t even tell they were ever corrupted. Absolutely worth the investment!
Physically Broken SD Card From Wildlife Photographer
A wildlife photographer brought us an SD card that had been physically snapped in half during a photography expedition in Kenya. The card contained rare footage of endangered species that had taken weeks to capture.
The Challenge
The SD card was broken into two pieces with visible damage to several contact points. The break occurred near the controller chip but fortunately did not damage the memory chips themselves. Standard card readers couldn’t detect the damaged card.
Our Solution
Our technicians used micro-soldering techniques to bridge the damaged contacts and temporarily reconnect the circuit pathways. Once we had established connectivity, we created a complete image of the memory before any further deterioration could occur. We recovered 85% of the photos, including all the recent shots from the Kenya expedition.
When my SD card snapped in half, I was devastated. Those photos of the critically endangered black rhino were irreplaceable and part of a conservation project. Fixfactor performed what seemed like magic – they recovered all the important images despite the card being in two pieces! Their expertise saved months of work and valuable conservation data.
Accidentally Formatted SD Card From Family Vacation
A family brought us an SD card that had been accidentally formatted in their camera. The card contained all their photos and videos from a once-in-a-lifetime family trip to Disney World, with no backups made during the vacation.
The Challenge
The SD card had been formatted in the camera when the family’s 10-year-old was attempting to view the photos. Formatting creates a new file system table but doesn’t immediately overwrite the actual data. Fortunately, no new photos had been taken after the formatting.
Our Solution
Using specialized recovery software, we scanned the entire card for image and video file signatures. We were able to recover 100% of the photos and videos with their original quality intact. While some of the original filenames were lost in the formatting process, all the actual content was recovered successfully.
When we realized all our Disney World photos were gone, our whole family was heartbroken. Our daughter was in tears thinking she’d deleted everyone’s memories. Fixfactor not only recovered every single photo and video, but they were so kind and reassuring throughout the process. You’ve given us back precious memories that we thought were lost forever!
SD Card Recovery FAQ
Common questions about our memory card data recovery services
You contact us and we ask you for the type of the device, story of the problem, approximate size of the data in GB and how quick this needs to be done. We give price estimate and if you decide to go ahead, we ask you to bring the device / storage to our office and we start the proper diagnostics. After 24 hours we should know all possible options and the accurate cost. Once you approve our quote, we start the job and keep you informed until your device has been fixed or the data has been recovered. If anything changes during the process, we will ask you for approval. The whole process we keep as simple as possible keeping you away from the technical aspects unless you want to know more. We believe that whole experience should be easy for you so you concentrate on what you are doing the best. We do the rest.
Since each data recovery job is different, one may take less than 1 day and another needs more time, sometimes weeks. If we are not limited by the budget or time, we can provide fully successful data recovery in 90% of cases. We have a number of repair partners that can help us with the most mysterious repairs. Sometimes, it may not be possible to recover the whole portion of your data but for example 80%. That may be because the structure of the card storing the data may be severely damaged. In such a case, we contact you and try to establish if the files that you mostly need are recoverable.
We need to know first the type of the device and the story of the problem. After we recognize the problem, we should be able to give you the estimated recovery time. We provide 3 service levels based on the urgency: Normal, Priority and Emergency. In general, Normal plan aims to recover your data within 5-10 working days, Priority within 3-5 working days and the Emergency 1-2 working days. Please note this is an estimate and we could give you exact time after we diagnose your memory card.
Yes, we charge £39 diagnostics fee if you change your mind after we have started the work. If you contact us, describe the problem, type of the device, required speed of service, we will give you the price range which is only estimate but should explain the worst scenario. If your decide to bring your SD card and agree to start the deep diagnostics, we will spend few hours on localising source of problem. The exact price and report will be provided. If you decide to cancel at this point, we will ask you to cover the diagnostics fee which is £39.
We ask you for £39 fee in case that the data cannot be recovered. We have potentially spent many hours trying to sort it, invested in donor parts and the set of procedures of which we have followed, was there to help. We can provide a report of what has tried to be done. In case where the job could not be completed because of an error on our side, we don’t charge anything. All in all, considering that we spend hours trying to recover your data, in case when the job cannot be succesfully completed, you only risk £39.
The diagnostics starts in our main office in Wimbledon. If we find that we need to send off, we will ask for your permission first. We try to avoid it but we have established partnership with few data recovery laboratories that specialise in particular cases and we can do more together! We always use dedicated couriers for transferring your devices between locations.
We are professionals and handle terabytes of data everyday. We understand importance of your files. We strictly follow our procedures that we have worked out over 6 years. That minimises the risk. However please note we don’t guarantee to recover your data same as we cannot guarantee that the data are there when you bring your device / storage in. Before we start the job, we ask you to sign the agreement that you are willing to take full responsibility and will never take our company to liability for losing your data or damaging the device.
This is extremely individual. We always evaluate the cost before we start the job. We never start without your approval. Price depends on type of the memory card, capacity of the storage / number of data to be recovered, type of problem and required speed of service. For example, data recovery from a formatted SD card with non-urgent service may cost between £100-£150, while a physically damaged or water-damaged card requiring component-level repair could cost £250-£350. Emergency recovery services for critical items like wedding photos or professional footage may be higher but offer much faster turnaround.
Get Your Free SD Card Recovery Quote
Fill out the form below for a no-obligation assessment of your memory card data recovery needs