Surface Laptop 5 Repair – Fixfactor

Screen Repair

£400

Professional Surface Laptop 5 screen replacement service.

We fix cracked screens, display problems and touch issues. Professional screen replacement using original Microsoft parts.

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How would you like to proceed?

Mail In Service
Send it 2-5 day repair turnaround. Insured delivery.
Visit Our Store
Book and bring it in for possibly same day repair.

Battery Replacement

£300

Professional Surface Laptop 5 battery replacement service. Fix poor battery life, unexpected shutdowns, swollen battery issue or power failures.

All repairs tested for safety and functionality.

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How would you like to proceed?

Mail In Service
Send it 2-5 day repair turnaround. Insured delivery.
Visit Our Store
Book and bring it in for possibly same day repair.

Charging Port Repair

£200

Surface Laptop 5 charging port replacement service. We fix charging problems - device not charging, loose connections, or faulty ports.

!
Sometimes charging problems are actually battery or motherboard issues - we'll test first and provide a proper quote.

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How would you like to proceed?

Mail In Service
Send it 2-5 day repair turnaround. Insured delivery.
Visit Our Store
Book and bring it in for possibly same day repair.

Windows Software Repair

Get a Quote

Professional software repair and troubleshooting service. We fix system errors, malware issues and application problems across all platforms.

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How would you like to proceed?

Mail In Service
Send it 2-5 day repair turnaround. Insured delivery.
Visit Our Store
Book and bring it in for possibly same day repair.

Diagnostics Service

£39

Professional Surface diagnostic service - comprehensive fault identification.

We'll run detailed tests to identify problems and provide accurate repair cost estimates for your Surface device.

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How would you like to proceed?

Mail In Service
Send it 2-5 day repair turnaround. Insured delivery.
Visit Our Store
Book and bring it in for possibly same day repair.

Data Recovery

£39

Professional diagnostic assessment for Surface data recovery potential.

Our experts thoroughly examine your Surface to determine data recovery possibility and provide detailed cost estimate. Secure evaluation process with confidentiality guarantee.

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How would you like to proceed?

Mail In Service
Send it 2-5 day repair turnaround. Insured delivery.
Visit Our Store
Book and bring it in for possibly same day repair.

Liquid Damage Cleaning

£100

Professional Surface liquid damage cleaning and restoration service.

Specialised cleaning process to remove liquid damage and restore functionality. Assessment included with detailed repair options.

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How would you like to proceed?

Mail In Service
Send it 2-5 day repair turnaround. Insured delivery.
Visit Our Store
Book and bring it in for possibly same day repair.

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Service Details

Surface Laptop 5 Screen Replacement Service – Expert Display & Glass Repair

Cracked screen, display failure, or touch problems on your Surface Laptop 5? Our specialised screen replacement service restores your device using original Microsoft parts and professional repair techniques developed through years of Surface expertise.

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What Screen Damage We Fix:

  • Cracked or shattered front glass
  • LCD display failures (no picture, backlight issues)
  • Touch functionality problems or dead zones
  • Surface Pen input not registering
  • Display flickering, ghosting, or vertical lines
  • Complete screen blackout after impact

Why We Replace the Complete Screen Assembly: Your Surface Laptop 5 screen combines front glass and LCD display as one bonded unit. The display is extremely thin and fragile – attempting glass-only replacement invariably damages the LCD beneath. We always replace the entire screen assembly to ensure perfect results and maintain display quality.

Same-Day Service Available: If you need same-day service, repairs can be completed in 2-3 hours when parts are available – either in stock, or if we can prepare replacement parts before your appointment or before your device arrives via courier. Contact us to request same-day service and check parts availability for your specific model.

Frame Condition Matters: Surface Laptop 5's aluminium frame often sustains damage during drops, particularly at corners. Bent frames prevent proper screen installation. We inspect and precision-align damaged frames using specialised tools – ensuring your new screen fits perfectly and functions properly.

Microsoft Surface screen repair service in london

Critical Repair Considerations: The Surface Laptop 5 contains WiFi/Bluetooth antennas and speaker meshes positioned along the screen edges. These delicate components require careful handling during screen removal. Our technicians use controlled heating and specialised tools to protect these components throughout the repair process.

Original Microsoft Parts: We use only genuine Microsoft Surface Laptop 5 replacement screens, pre-tested in our workshop. Each screen undergoes quality control for dead pixels, colour accuracy, and touch response before installation.

Professional Installation Process: Our Surface Laptop 5 screen repair includes:

  • Careful screen removal preserving internal components
  • Thorough frame cleaning and inspection
  • Test fitting and alignment verification
  • Functional testing before permanent installation
  • Precision adhesive application for secure mounting

Comprehensive Post-Repair Testing: We verify display brightness and colour accuracy, complete touch functionality across all zones, Surface Pen compatibility and pressure sensitivity, camera and speaker operation, WiFi/Bluetooth connectivity, and proper Windows Hello functionality.

Microsoft Surface Laptop 5 repair services in London by specialist shop FIXFACTOR

Battery Replacement Opportunity: With your Surface Laptop 5 already disassembled for screen repair, consider these additional services at reduced labour cost:

  • Battery replacement – normally a high-risk procedure requiring screen removal, discounted when combined with screen repair
  • Deep cleaning and overheating service – thorough cleaning of the cooling system, thermal paste replacement on CPU/GPU, prevents overheating and improves performance
  • SSD upgrade (available for models with replaceable SSD only) – increase storage capacity, includes new drive installation, Windows installation, system configuration, and data transfer assistance

These services cost less when performed during screen repair since the device is already disassembled.

6-12 Month Warranty: All Surface Laptop 5 screen replacements include a comprehensive 6-12 month warranty (depending on supplier warranty on parts) covering both replacement parts and installation workmanship. Your repair is protected for a full year.

What to Expect: Your Surface Laptop 5 will function fully with complete touch sensitivity, full Surface Pen response, and original display quality. All features including Windows Hello facial recognition will work properly after our professional screen replacement.

Common Questions:

  • How long does the repair take? Repairs take 2-3 hours when parts are available. Same-day service possible if we have stock or can prepare parts before your visit/device arrival.
  • Will my data be safe? Your files, settings, and applications typically remain intact. While our procedures don't require accessing your operating system or data storage, we cannot guarantee data safety during hardware repairs. We recommend backing up important files before service.
  • What if my frame is damaged? We inspect and precision-align damaged frames. Severely damaged corners may require additional work and incur a £50 charge – we'll always inform you and get approval before proceeding.
  • Do you offer collection service? Yes, we offer nationwide courier service if you can't visit our London locations.
  • Do you need access to my device for testing? To properly test your Surface after repair, we need to boot into the operating system. We can use a guest account if available, or you can provide a user password. For some models, we can temporarily swap the SSD with our own test drive, but certain Surface models have soldered or non-standard storage. If you prefer not to provide access, we can only perform basic power-on testing – but full functionality testing is recommended to ensure your repair is 100% successful.

Diagnostics Available: Not sure if you need screen replacement? Bring your Surface Laptop 5 in for diagnostics. Sometimes display problems stem from software issues, loose connections, or graphics driver faults that don't require screen replacement at all. We'll always give you an honest assessment before proceeding with any repair.

After repair we test the surface tablet for full functionality including the touch screen

Surface Laptop 5 Battery Replacement Service – Expert Power Restoration

Battery draining quickly, unexpected shutdowns, or power failures on your Surface Laptop 5? Our professional battery replacement service restores your device's power performance using high-quality replacement batteries and specialised repair techniques.

Microsoft Surface repair in london service fixfactor

Signs You Need Battery Replacement:

  • Battery drains within hours of normal use
  • Surface Laptop 5 shuts down unexpectedly
  • Device won't power on despite charging
  • Battery percentage jumps erratically
  • Laptop becomes unusually warm during use
  • Battery swelling (bottom panel bulging)
  • Poor performance after 2+ years of use

Microsoft Surface screen repair service in london

Same-Day Service Available: If you need same-day service, battery replacements can be completed in 2-3 hours when parts are available – either in stock, or if we can prepare replacement parts before your appointment or before your device arrives via courier. Contact us to request same-day service and check parts availability.

How The Repair Works: Unlike Surface Pro tablets, your Surface Laptop 5 opens from the bottom for battery access. The screen remains completely intact during battery replacement. We carefully remove the bottom panel, disconnect the old battery, and install the high-quality replacement. The device is then reassembled and tested thoroughly for power performance and system functionality. This design makes battery replacement more straightforward than tablet-style Surface devices.

Important: Data Backup Recommended – While battery replacement doesn't typically affect data, we recommend backing up important files before any hardware service.

High-Quality Replacement Parts: We use premium replacement batteries tested for capacity, voltage stability, and thermal performance. Each battery undergoes quality control before installation to ensure reliable long-term performance.

Comprehensive Testing: After battery replacement, we verify charging functionality and speed, battery percentage accuracy, power management and sleep/wake cycles, temperature monitoring during use, keyboard and trackpad functionality, and all Surface Laptop 5 features and connectivity.

Additional Repair Opportunities: With your Surface Laptop 5 already opened for battery replacement, consider these additional services at reduced labour cost: deep cleaning and overheating service (thorough cleaning of the cooling system, thermal paste replacement on CPU/GPU, prevents overheating and improves performance), charging port repair (replace faulty charging port while device is already open), and SSD upgrade (available for models with replaceable SSD only – increase storage capacity, includes new drive installation, Windows installation, system configuration, and data transfer assistance). These services cost less when performed during battery replacement since the device is already disassembled.

6-12 Month Warranty: All battery replacements include a comprehensive 6-12 month warranty (depending on supplier warranty on parts) covering the replacement battery and installation workmanship.

What to Expect: Your Surface Laptop 5 will have restored battery life, accurate battery percentage readings, normal operating temperatures, and reliable performance without unexpected shutdowns.

Common Questions:

  • Will my screen be affected during battery replacement? No. Surface Laptop models open from the bottom, so the screen remains intact throughout the battery replacement process. There is no risk of screen damage during this repair.
  • How is this different from Surface Pro battery replacement? Surface Pro devices require screen removal to access the battery, which carries screen damage risk. Surface Laptop battery replacement is simpler and safer as we access the battery from the bottom panel.
  • Should I back up my data? We recommend backing up important files before any hardware service, though battery replacement typically doesn't affect data storage.
  • How long does battery replacement take? Standard repairs: 2-3 hours when parts are available (in stock or prepared for your appointment).
  • Do you need access to my device for testing? To properly test your Surface after repair, we need to boot into the operating system to verify battery charging, power management, and full system functionality. We can use a guest account if available, or you can provide a user password. If you prefer not to provide access, we can only perform basic power-on testing – but full functionality testing is recommended to ensure your repair is 100% successful.

Diagnostics Available: Not certain if your battery needs replacement? Sometimes charging issues, power management settings, or software problems cause symptoms similar to battery failure. Bring your device in for diagnostics – we'll run battery health tests and give you an honest assessment before recommending any repair.

Emergency Swollen Battery Service: If your bottom panel is bulging or the device doesn't sit flat on a surface, this indicates battery swelling – a potentially hazardous condition. Stop using the device immediately and don't charge it. Swollen batteries can rupture or catch fire if punctured. Contact us for urgent same-day battery replacement.

Windows 10/11 Software Repair Service – Complete Software Solutions for Surface Devices

Windows problems on your Surface device? System crashes, error messages, or performance issues? Our software repair service fixes all Windows-related problems, from minor glitches to complete system failures.

Common Software Problems We Fix:

  • Blue screen errors (BSOD) and system crashes
  • Windows won't start or boot properly
  • Extremely slow performance
  • Programs freezing or not responding
  • Virus and malware infections
  • Windows Update failures
  • Driver conflicts and hardware recognition issues
  • Corrupted system files
  • Login and password problems

Our Software Repair Process: We start with diagnostics to identify the exact issue. For minor problems, we repair Windows components while preserving your data and programs. For severe issues requiring Windows reinstallation, we first backup your important files, then perform a clean installation and restore your data.

Data Safety First: Before any major system changes, we create a complete backup of your documents, photos, and personal files. If Windows won't boot, we use specialised tools to access and save your data before proceeding with repairs.

Service Options: 1. System Repair - Fix specific Windows problems without reinstalling 2. Virus Removal - Complete malware scan and removal 3. Performance Optimisation - Clean unnecessary files, fix registry, update drivers 4. Clean Windows Installation - Fresh start with data preservation 5. Remote Support - Quick fixes via internet connection

What's Included:

  • Complete system diagnostics
  • Data backup before major repairs
  • Windows installation (if needed)
  • Essential driver installation
  • Windows activation assistance
  • Basic software setup (Office, browsers)
  • System optimisation
  • Security software recommendations

Time Requirements: Minor repairs and virus removal typically take 1-2 hours. Complete Windows reinstallation with data migration requires 2-4 hours depending on data volume. Remote support sessions usually resolve issues within 30-60 minutes.

Surface-Specific Expertise: We understand Surface devices' unique Windows configurations, including Surface-specific drivers, firmware updates, and recovery options. Our technicians work with Surface Pro, Surface Laptop, Surface Book, and Surface Go models daily.

Post-Repair Support: After service completion, we provide basic Windows tips, security recommendations, and guidance on preventing future issues. We'll show you how to maintain automatic backups and keep your Surface running smoothly.

What to Bring: Your Surface device, charger, and any passwords you remember. If you have Microsoft Office or other software licenses, bring those details for reinstallation.

Remote vs In-Person Service: Simple issues like software conflicts or minor errors can often be fixed remotely. Hardware-related software problems, severe infections, or complete system failures require in-person service.

Ready to fix your Surface Windows problems? Book your software repair service today.

Surface Data Recovery Service – Professional File Rescue from Damaged Devices

Lost access to important files on your Microsoft Surface? Device won't boot, has physical damage, or suffered liquid spill? Our data recovery service focuses solely on retrieving your valuable data without attempting device repair.

When You Need Data Recovery:

  • Surface won't turn on or boot Windows
  • Broken screen but need files urgently
  • Liquid damage making device unusable
  • Accidental factory reset or data deletion
  • Windows corruption preventing access
  • Hardware failure but data more valuable than device
  • Preparing to recycle damaged Surface

Our Data Recovery Approach: We assess your Surface to determine the best recovery method. For software issues, we use specialised tools to access drives externally. For hardware failures, we may need to physically remove the storage component (possible on Surface Pro 3, 4, 5, and Surface Book models).

Recovery Process Timeline:

  1. Initial assessment and recovery possibility evaluation
  2. Quote provided based on complexity
  3. Data extraction using appropriate method
  4. File verification and transfer to your chosen medium
  5. Typical turnaround: 48 hours (complex cases may take longer)

Critical Risk Disclosure: Screen Damage Warning: Most Surface data recovery attempts require screen removal to access internal storage. The screen is secured with extremely strong adhesive, and despite our experience and professional techniques, it may crack during removal. By proceeding with this service, you accept that your Surface may be returned with a damaged screen. Screen replacement costs are separate and not included in data recovery pricing.

BitLocker Encryption: Surface devices encrypt data by default using BitLocker. We'll need your BitLocker recovery key to access encrypted files. Without it, recovery may be impossible. Check your Microsoft account or organisation's IT department for this 48-digit key.

Service Terms:

  • Diagnostic Fee: £39 covers initial assessment and quote preparation
  • Recovery Fee: Additional charges apply only if you approve the quote and we successfully recover data
  • Unsuccessful Recovery: If data cannot be recovered, only the diagnostic fee applies
  • Screen Damage: You're responsible for screen replacement costs if damage occurs during service

Data Transfer Options: We can transfer recovered files to:

  • External hard drive or USB stick
  • New computer or device
  • Cloud storage service
  • Network attached storage

What We Recover: Documents, photos, videos, emails, browser data, desktop files, downloads folder, and application data where accessible. We cannot recover data from cloud-only files not cached locally.

Important Considerations: If we cannot recover your data or you decline the quoted price after assessment, your device will be returned in its current state - potentially with a damaged screen from the attempted recovery. Consider whether your data value justifies this risk before proceeding.

Before Sending or Bringing Your Device:

  • Note your BitLocker key if possible
  • List priority files/folders
  • Specify preferred transfer method
  • Inform us of any existing physical damage
  • Understand and accept the screen damage risk

Not Worth Repairing? If your Surface has extensive damage making repair uneconomical, data recovery lets you salvage what matters most. We focus exclusively on data retrieval, not device restoration.

Ready to recover your important files? Send or bring your Surface to our service centre for professional data recovery assessment.

Surface Laptop 5 Charging Port Replacement Service – Professional Charging Solution

Surface Laptop 5 not charging properly? Charging only at certain angles or not accepting charge at all? Our charging port replacement service restores reliable power connectivity using high-quality replacement components and expert repair techniques.

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Signs You Need Charging Port Replacement:

  • Surface Laptop 5 won't charge at all
  • Charging only works at specific cable angles
  • Loose connection requiring constant adjustment
  • Intermittent or inconsistent charging
  • Charging cable doesn't stay connected
  • Physical damage to charging port
  • No response when charging cable plugged in

Important Diagnostic Step: Sometimes charging problems aren't actually port-related. Battery failures or motherboard issues can cause identical symptoms. We always perform comprehensive diagnostics before proceeding – if your issue stems from a different component, we'll provide an accurate quote for the actual repair needed. You're never charged for work you don't need.

Same-Day Service Available: If you need same-day service, charging port replacements can be completed in 2-3 hours when parts are available – either in stock, or if we can prepare replacement parts before your appointment or before your device arrives via courier. Contact us to request same-day service and check parts availability.

How The Repair Works: Unlike Surface Pro tablets, your Surface Laptop 5 charging port is accessible from the side/bottom of the device. The screen remains completely intact during charging port replacement. We carefully disassemble the necessary components to access the port, desolder the faulty port, and install the replacement component. The device is then reassembled and tested thoroughly for charging functionality. This design makes charging port replacement more straightforward than tablet-style Surface devices.

High-Quality Replacement Parts: We use original Microsoft charging port replacement parts. Each port is tested for charging efficiency and secure connection before installation.

Comprehensive Testing: After charging port replacement, we verify charging functionality at various power levels, charging port connection stability, power delivery and charging speed, battery charging indicators, secure port connection (cable stays in place), and full device functionality.

Microsoft Surface screen repair service in london

Additional Repair Opportunities: With your Surface Laptop 5 already opened for charging port replacement, consider these additional services at reduced labour cost: battery replacement (restore power performance while device is already open), deep cleaning and overheating service (thorough cleaning of the cooling system, thermal paste replacement on CPU/GPU, prevents overheating and improves performance), and SSD upgrade (available for models with replaceable SSD only – increase storage capacity, includes new drive installation, Windows installation, system configuration, and data transfer assistance). These services cost less when performed during charging port repair since the device is already disassembled.

6-12 Month Warranty: All charging port replacements include a comprehensive 6-12 month warranty (depending on supplier warranty on parts) covering the replacement port and installation workmanship.

What to Expect: Your Surface Laptop 5 will charge reliably with secure connection, proper charging speeds and power delivery, restored battery charging indicators, and full functionality of all features.

Common Questions:

  • How do you know it's the port and not the battery? We perform comprehensive diagnostics testing the port, battery, and power management system. You'll receive accurate diagnosis before any repair begins.
  • Will my screen be affected during charging port repair? No. Surface Laptop models have side/bottom-accessible charging ports, so the screen remains intact throughout the repair. There is no risk of screen damage during this repair.
  • Can I try anything before booking repair? Yes – test with a different Surface charger if possible. Also check the port for visible debris or damage. If issues persist, professional replacement is likely needed.
  • How long does the repair take? Standard repairs: 2-3 hours when parts are available (in stock or prepared for your appointment).
  • Do you need access to my device for testing? To properly test your Surface after repair, we need to boot into the operating system to verify charging functionality, power delivery, and full system operation. We can use a guest account if available, or you can provide a user password. If you prefer not to provide access, we can only perform basic power-on testing – but full functionality testing is recommended to ensure your repair is 100% successful.

Diagnostics Available: Not sure what's causing your charging issues? Bring your Surface Laptop 5 in for diagnostics. We'll test the charging port, battery, power management system, and motherboard to pinpoint the exact problem. You'll receive an honest assessment and accurate quote before any repair work begins.

Try This First: Before booking this repair, test with a different Surface charger if possible – sometimes the cable or power adapter fails rather than the device's port. Also check the port for visible debris or damage that might prevent proper connection. If you're still experiencing issues after testing, professional port replacement is likely needed.

Microsoft Surface Diagnostics Service – Professional Problem Identification

Is something wrong with your Microsoft Surface? Our comprehensive diagnostic service identifies the exact cause of your Surface's problems and provides a clear repair solution with transparent pricing.

When You Need Surface Diagnostics:

  • Surface won't turn on or boot properly
  • Charging issues or battery problems
  • Screen display problems or touch malfunctions
  • Keyboard or trackpad malfunctions
  • Performance problems or random crashes
  • Software boot failures
  • Overheating or unusual noises
  • After liquid spills or physical damage
  • Multiple symptoms suggesting complex faults
  • Unpredictable behaviour after accidents

Our Surface Diagnostic Process:

  • Visual inspection – checking for damage, wear, or liquid ingress
  • High-risk disassembly – carefully removing strongly-glued screen (1-hour process)
  • Component testing – motherboard, battery, charging port, screen, keyboard
  • Motherboard analysis – multimeter testing of circuits and connections
  • Advanced testing equipment – microscopes, thermal imaging, oscilloscopes
  • Replacement part testing – using available components to isolate faults
  • Liquid damage assessment – motherboard cleaning if contamination suspected

Why Proper Surface Diagnostics Matter: Microsoft Surface devices have unique construction challenges. Similar symptoms can indicate completely different problems. We recommend diagnostics especially when you're unsure if there's more than one problem after liquid damage, or when your device behaves unpredictably after a serious accident.

Microsoft Surface Models We Diagnose:

  • Surface Pro – all generations
  • Surface Laptop – all models
  • Surface Book – all versions
  • Surface Go – all models
  • Surface Studio – desktop models

Critical Disassembly Risk Warning: Microsoft Surface devices require extremely risky disassembly procedures.The front screen is attached with industrial-strength adhesive that makes removal extremely challenging. We dedicate one hour to this delicate process, but screen breakage is possible despite our expertise. By proceeding with Surface diagnostics, you accept full responsibility for potential screen damage. If the screen breaks during diagnostic work, you will be responsible for the cost of screen replacement should you choose to proceed with repairs. We do not accept blame or liability for screen damage during this necessary diagnostic procedure.

Surface-Specific Limitations: Diagnosing Microsoft Surface devices may be limited by replacement parts availability. For latest Surface models with unusual problems, diagnostic capabilities may be restricted if test components aren't available. We strongly recommend emailing us with your Surface model and problem description before ordering this service.

Liquid Damage Discovery: If diagnostics reveal liquid damage signs, we'll contact you immediately. Liquid damage cleaning is a separate service requiring extensive additional work. However, if you proceed with liquid damage cleaning, the diagnostic fee will be credited toward the cleaning service cost. If you choose not to proceed with cleaning, the diagnostic fee remains non-refundable as the diagnostic work has been completed.

Choose Your Repair Strategy: Please specify your priority before diagnostics begin:

  • Device repair focus – concentrate on restoring full Surface functionality
  • Data recovery focus – prioritize retrieving your files even if device can't be repaired
  • Both approaches – attempt comprehensive solution (note: some procedures may risk data loss)

Important: Some diagnostic procedures and repair methods may require software reload, which could erase your data. Inform us if data preservation is your priority so we can adjust our approach accordingly.

After Diagnostics – Your Options: You'll receive:

  • Detailed fault identification – exactly what's wrong and why
  • Repair quote breakdown – parts, labour, and timeline
  • Parts availability assessment – realistic repair feasibility
  • Data recovery options – if Surface cannot be fully repaired
  • Warranty information – coverage for any work performed

If Your Surface Can't Be Repaired: When Surface devices are beyond economical repair due to parts unavailability or excessive costs, we may offer to purchase your device for parts value, or return it to you as-is. This option allows you to recover some value from an unrepairable device.

Important Diagnostic Terms:

  • Payment required upfront – diagnostic fee is charged before work begins
  • Non-refundable fee – applies regardless of diagnostic outcome
  • Credit toward repair – if you proceed with quoted repairs, diagnostic fee is deducted from total cost
  • Credit toward liquid damage cleaning – if liquid damage is discovered and you proceed with cleaning service
  • Screen damage responsibility – customer accepts full liability for potential screen breakage

Pre-Diagnostic Recommendation: Given the complexity and risks involved in Surface diagnostics, we recommend contacting us first with your specific Surface model and problem description. This allows us to assess diagnostic feasibility and inform you of any model-specific risks or limitations.

Ready for professional Surface diagnosis? Contact us first, then book your diagnostic service.

Microsoft Surface Liquid Damage Cleaning Service – Professional Water Damage Treatment

Spilled water, coffee, or other liquid on your Microsoft Surface? Time is absolutely critical. Liquid damage causes rapid corrosion that spreads through the motherboard, destroying components and circuit traces. Professional cleaning must begin immediately to stop oxidation and assess what can be salvaged.

Critical Surface Disassembly Risk: Microsoft Surface devices present extreme disassembly challenges due to industrial-strength screen adhesive. iFixit rates Surface repairability 1/10 - the worst possible score. Screen removal requires careful heating and separation techniques, but breakage is possible despite professional expertise. By proceeding with liquid damage cleaning, you accept full responsibility for potential screen damage during the necessary disassembly process. If the screen breaks, you will be responsible for replacement costs.

LAPTOP LIQUID DAMAGE REPAIR, WE CAN REPAIR LAPTOP DAMAGED BY WATER OR ANY OTHER DAMAGE, WITHIN FEW DAYS OR RECOVERY YOUR DATA

What Our Surface Liquid Damage Service Includes:

  • High-risk disassembly – careful removal of strongly-glued screen components
  • Complete device disassembly and damage assessment
  • Professional ultrasonic cleaning of motherboard and affected components
  • Specialist cleaning fluid designed for electronic corrosion removal
  • Microscopic inspection to ensure complete corrosion elimination
  • Controlled multi-hour drying process using professional equipment
  • Comprehensive diagnostic testing of all Surface functions
  • Detailed damage report and repair quote if additional work needed

The Surface Cleaning Process: Our ultrasonic cleaning system removes corrosion, mineral deposits, and contaminants from your Surface's circuit board and components. This process reaches areas impossible to clean manually and is essential before attempting any repair work on liquid-damaged Surface devices.

Common Surface Liquid Damage Issues:

  • Keyboard damage – especially critical in Surface Pro Type Covers and integrated keyboards
  • Motherboard component failure – power management chips, memory controllers, CPU areas
  • Port corrosion – Surface Connect, USB-C, and other connection points
  • Display connection issues – liquid can damage screen cables and connectors
  • Battery and charging system damage – requires component-level diagnosis
  • Complete motherboard replacement – sometimes necessary in severe cases

Surface-Specific Considerations:

  • Surface Pro models – require specialized Microsoft components and advanced techniques
  • Surface Laptop models – component availability varies by generation
  • Surface Book models – dual-system complexity increases repair challenges
  • All Surface devices – unique construction makes liquid damage particularly destructive

After Cleaning – Your Options: Following professional cleaning and diagnostic testing, we'll provide:

  • Detailed damage assessment – exactly which components are affected
  • Repair quote breakdown – costs for screen, motherboard repair, or component replacement
  • Timeline estimate – parts ordering typically takes 1-3 working days
  • Data recovery options – if the Surface can't be fully repaired

Data Recovery Priority: If your files are more important than the Surface itself:

  • Data recovery focus – we prioritize retrieving your files even if the Surface can't be restored
  • Working Surface focus – complete restoration to full functionality
  • Hybrid approach – attempt both data recovery and Surface repair where possible

Important Timing Considerations:

  • Immediate action required – every hour of delay allows corrosion to spread deeper
  • Diagnostic phase – first day involves cleaning and comprehensive testing
  • Parts procurement – replacement components typically arrive within 1-3 working days
  • Complex repairs – motherboard-level work may require additional time

Why Professional Surface Cleaning is Critical: Liquid creates invisible corrosion that penetrates circuit board laminate and destroys component connections. Microsoft Surface devices are particularly vulnerable due to their compact design and proprietary components. Without proper cleaning, seemingly minor issues worsen rapidly, making repairs impossible and causing total data loss.

Data Preservation Efforts: Where possible, we secure your data before beginning work to prevent loss during the cleaning process. However, some liquid damage scenarios may compromise data accessibility regardless of our preservation efforts.

Service Terms:

  • Professional cleaning and diagnostic services are charged regardless of outcome – they involve several hours of specialist technical work
  • Screen damage responsibility – customer accepts full liability for potential screen breakage during disassembly
  • No repair guarantee – this is a cleaning service designed to stop corrosion and assess repair possibilities
  • Parts replacement warranty – any components we install come with standard warranty coverage

Surface Cleaning vs Standard Laptop Cleaning: Surface devices require significantly more time and expertise due to their unique construction. The disassembly process alone takes longer and carries higher risk than standard laptops, which is reflected in the specialized nature of this service.

Act Immediately: Microsoft Surface liquid damage worsens rapidly due to the device's compact, sealed design. The sooner we begin professional cleaning, the better your chances of recovery – both for your device and your data. Don't attempt home remedies that could worsen the damage.

Ready to save your Surface? Book emergency liquid damage cleaning today.

Surface Laptop 5 Screen Repair

Surface Laptop 5 Battery Replacement

Windows Software Repair

Surface Data Recovery

Surface Laptop 5 Charging Repair

Surface Diagnostics – Find Out What’s Wrong

Surface Liquid Damage Cleaning