Device Repair Services

We offer convenient options to use our repair services in London:

Mail-in Service: Select your service from our website and send your device by post from anywhere in the UK. Expect 1-5 days turnaround time with full tracking and insurance included.

In-store Service: Book an appointment and visit Fixfactor in Wimbledon (SW19 1LY) or Victoria (SW1V 1LW) for same-day repairs when replacement parts are available.

Use our website to browse services: select your device type, choose the model, specify the problem, and finally select your preferred service method.

Repair costs vary by device model and issue. Phone screen repairs typically range from £50-£400 depending on your device. iPhone screen replacements start from £60 for older models, while newer iPhone Pro Max models cost £250-£350.

Samsung Galaxy screen repairs range from £80-£350. Google Pixel repairs typically cost £100-£300. Tablet repairs can cost £100-£600 for premium models like iPad Pro or Surface Pro.

We recommend selecting your specific device on our website for accurate pricing. Final costs depend on your device model, the required service, and parts quality selection.

Same-day repairs are available at our Wimbledon and Victoria locations when we have the required replacement parts in stock. Common phone repairs like iPhone screen replacements are usually completed within 1-2 hours.

For tablets and laptops, we typically need to order replacement parts first, so most repairs require 2-5 working days. However, we can arrange express part ordering for urgent repairs with next-day delivery when available.

You can pay a deposit online to have us prepare parts prior to your visit, guaranteeing same-day repair completion when possible.

Most hardware repairs come with our comprehensive 6-month warranty, covering defects in parts and workmanship. This includes screen replacements, battery replacements, charging port repairs, and most standard hardware services.

For tablet repairs, warranty periods vary by service – some repairs include 12-month warranty, others 6-month warranty, depending on the manufacturer’s warranty on replacement parts we use.

Warranty exceptions include: diagnostic services, water damage repairs, micro-soldering, and specialized repairs that have individually prepared terms. These specialized services have their own warranty terms which we’ll explain before starting the repair.

We use premium quality replacement parts that meet or exceed original manufacturer specifications to ensure optimal performance and longevity. All parts are thoroughly tested before installation.

For some repairs, we offer 2 different quality options when the price difference is significant, allowing you to balance cost with quality based on your needs and budget.

If original manufacturer parts are unavailable, difficult to source, or significantly more expensive than equivalent alternatives, we offer high-quality compatible replacement parts. This is always clearly stated on the service page, or you can contact us directly for detailed information.

We repair all major brands at our London locations including Apple iPhone and iPad, Samsung Galaxy, Google Pixel, Microsoft Surface, MacBook, Dell, HP, Lenovo, Asus, DJI drones, PlayStation, Xbox, Nintendo Switch, and many others.

For tablets specifically, we service Apple iPad, Microsoft Surface, Samsung Galaxy Tab, Lenovo, Huawei, and most other tablet manufacturers. All repairs are available at both our Wimbledon and Victoria locations.

If your brand isn’t listed on our website, contact us for a custom quote. We work with most manufacturers and can often source replacement parts for less common models.

We aim to complete repairs as quickly as possible, though turnaround time depends on replacement parts availability. Most common phone repairs like screen replacements are completed within 1-2 hours when parts are in stock.

If we don’t have replacement parts for your specific repair, we’ll order them once we receive your device. Standard delivery takes 2-3 working days. Express ordering is available for urgent repairs, typically arriving next business day.

You can pay a deposit to have us prepare parts prior to your visit at our Wimbledon or Victoria location. Upfront payment guarantees replacement parts are ready and your device can be repaired same-day when possible.