Educational Technology Services

Technology Solutions for Schools

Comprehensive tech support from device repairs to innovative neurodiversity solutions. We help schools maintain, optimise, and expand their technology infrastructure while supporting all students’ learning needs.

Discuss Your Needs Our Services
Education Specialists
Neurodiversity Support
Fixfactor team providing technology solutions for schools

Three Core Service Areas

Our comprehensive approach to supporting schools’ technology needs

Device Repairs & Maintenance

Professional repair and maintenance for all school technology. From student devices to critical infrastructure, we keep your technology running reliably.

IT Infrastructure & Software

Complete IT infrastructure support from network setup to software configuration. We design and implement technology solutions that enhance learning environments.

Neurodiversity Tech Support

Specialised technology configurations for students across the neurodiversity spectrum. We create inclusive digital environments that support all learning styles.

What We Can Help With

Specific areas where we support schools’ technology needs

Student Device Support

Comprehensive repair and maintenance for student technology, ensuring minimal disruption to learning.

Classroom Technology

Interactive whiteboards, projectors, sound systems, and other classroom tech that enhances teaching and learning.

Network & Connectivity

Reliable network infrastructure ensuring all students and staff have consistent internet access throughout the school.

Digital Inclusion

Technology solutions that ensure all students, regardless of their learning differences, can fully participate in digital education.

Staff Technology Training

Practical training sessions helping teaching staff make the most of available technology and troubleshoot common issues.

Emergency Support

Rapid response for critical technology failures that could disrupt teaching and learning activities.

How We Work With Schools

Our collaborative approach to supporting educational technology needs

Tailored Solutions

Every school is different. We visit your premises, understand your specific needs, challenges, and goals, then create a customised technology support plan that fits your budget and requirements. No off-the-shelf solutions – everything is designed around your school’s unique situation.

Single Point of Contact

You deal with us only. While we handle most work ourselves, some specialist tasks involve our trusted long-term partners. We manage all relationships, coordinate all work, and take full responsibility for results. You avoid the hassle of managing multiple suppliers.

Educational Focus

We understand schools. We know budget constraints, the importance of safeguarding, term-time pressures, and how technology failures can disrupt learning. Our solutions consider the educational context, not just the technical requirements.

Transparent Pricing

Clear, upfront pricing with no hidden costs. We provide detailed quotes explaining exactly what’s included, potential additional costs, and different service level options. You can plan your technology budget with confidence.

Common Questions

What schools typically ask about our technology services

Yes, we support the full range of devices commonly used in schools: Microsoft Surface tablets and laptops, iPads, MacBooks, Windows PCs, Chromebooks, interactive whiteboards, projectors, and other classroom technology. If it’s electronic and used in education, we can likely help with it.

For critical issues affecting teaching, we aim to respond within 4 hours during school hours, with same-day resolution where possible. We understand that broken classroom technology can disrupt learning, so urgent issues get priority attention. We can also provide temporary replacement equipment while repairs are completed.

Neurodiversity tech support involves configuring devices and software to better support students with ADHD, autism, dyslexia, and other learning differences. This might include reducing distracting notifications, setting up focus modes, installing text-to-speech software, or creating simplified interfaces. It benefits any student who learns differently.

Absolutely. We understand that major infrastructure work, network upgrades, or bulk device maintenance is best done during school holidays. We can schedule projects during half-terms, summer holidays, or other school closure periods to ensure minimal disruption to teaching and learning.

We offer both. Many schools prefer ongoing maintenance contracts that include regular health checks, priority response times, and predictable monthly costs. Others need one-off repairs or project work. We’re flexible and can design a support arrangement that matches your school’s needs and budget.

Yes, our team members who work on school premises are DBS checked. We understand school safeguarding requirements and can work within your policies for contractor access, sign-in procedures, and supervised access to areas where children are present. We take safeguarding seriously and ensure all our practices align with educational standards.

Student data security is paramount. We follow strict data handling procedures, can sign data processing agreements, and ensure any device we service is handled according to GDPR requirements. We can work with your existing backup procedures to ensure student data is protected throughout any repair or maintenance process.

Discuss Your School’s Tech Needs

Tell us about your requirements and we’ll prepare a tailored proposal for your school