Sony Xperia Phone Repair

Expert Sony Xperia repairs at our Fixfactor London workshops. Select your model below to see available repair services and pricing.

Most Common Sony Xperia Repairs

These are our most frequently requested Sony Xperia repair services. Select your model above to see exact availability at our London workshops.

Phone motherboard component repair

Screen Replacement

Cracked or damaged Sony Xperia screens replaced with high-quality OLED and LCD displays. Fix touchscreen issues, vertical lines, or complete display failures.

Typically 1-2 hours
Phone back cover removed for battery access

Battery Replacement

Restore your Sony Xperia’s battery life with genuine capacity batteries. Fix rapid drain, unexpected shutdowns, or swelling issues safely.

Typically 30-60 minutes
Phone motherboard inspection for diagnostics

Charging Port Repair

Loose USB-C connections, slow charging, or complete charging failures fixed through professional cleaning and replacement.

Typically 1 hour
Liquid damaged motherboard under inspection

Water Damage Repair

Advanced ultrasonic cleaning and component-level repair to save your liquid-damaged Sony Xperia phone. Time is critical for best recovery chances.

Typically 1-2 days
Phone component viewed through repair microscope at Fixfactor workshop

Camera & Lens Repair

Broken camera glass, blurry photos, or autofocus failures on your Sony Xperia’s rear or front camera. We replace cracked lens covers and faulty camera modules to restore full photographic quality.

Typically under 1 hour
Phone back panel removal during repair at Fixfactor

Back Panel Replacement

Cracked back glass, bent frame, or non-functional side buttons on your Sony Xperia. We replace the full rear housing to restore your phone’s appearance and structural integrity. Please specify your Sony Xperia’s colour when booking.

Typically 1-2 hours

Not Sure Which Sony Xperia Model You Have?

Identifying your Sony Xperia phone model is quick and easy. Use any of these three methods to find your exact model.

Check Settings

Go to Settings > About phone > Model. Your Sony Xperia model name and number will be displayed clearly with complete specifications.

Learn More

Check IMEI

Dial *#06# on your Sony Xperia phone to display your IMEI. Use the lookup tool to identify your exact model and specifications.

Check IMEI

Ask Our Experts

Send us a photo of your Sony Xperia phone. Our certified technicians will identify the exact model and recommend the best repair service.

Get Help

Why Choose Fixfactor for Sony Xperia Repairs

Over a decade of expertise in London, high-grade parts, and advanced repair techniques deliver exceptional results for all Sony Xperia models.

High-Grade Parts

We use high-grade OLED and LCD components that match original Sony Xperia specifications for perfect performance and longevity.

Fast Service

Most Sony Xperia repairs completed within hours when parts are available. Get back to your day with minimal disruption.

6-12 Month Warranty

Every repair is covered by a 6 to 12 month warranty, depending on the part supplier’s guarantee. If the repaired component fails, we fix it free of charge.

Specialist Diagnostics & Tools

Microscopes, thermal imaging, and precision soldering stations let us identify root causes and perform repairs that other shops cannot.

Data Protection

Your privacy is guaranteed. We never access personal data during repairs and maintain strict confidentiality protocols.

Fully Tested Before Return

Every repair ends with a full functional check — display, touch, cameras, charging, speakers, and sensors. We need your passcode to test properly; your data stays untouched.

12+
Years Experience
220K+
Repairs Completed
4.9★
Google Rating
London
Walk-In & Mail-In

What Our Customers Say

Hundreds of verified reviews from real customers across Google and Trustpilot. We let our repair work speak for itself.

Sony Xperia Repair Specialist in London

Sony Xperia continues to innovate with exceptional camera quality borrowed from Sony’s renowned Alpha camera division, stunning 4K OLED displays, and the unique 21:9 CinemaWide aspect ratio that sets these devices apart from the competition. The Xperia 1 and 5 series are built for photography and videography enthusiasts who demand professional-grade camera performance, while the Xperia 10 and L series offer solid mid-range options with impressive battery life and reliable performance. Whether your Sony Xperia has a cracked screen, a degraded battery, or a fault you cannot identify — Fixfactor has been repairing Sony Xperia devices in London for over 12 years and we can help.

We repair broken Sony Xperia screens (including the tall 21:9 OLED displays unique to the Xperia range), replace degraded batteries, fix faulty charging ports, restore damaged cameras and lens modules, replace cracked back panels, recover liquid-damaged phones using ultrasonic cleaning, and diagnose motherboard-level faults with microsoldering. Sony’s IP68 water resistance rating can degrade over time or after drops — when we perform screen or back panel repairs, we reseal devices where possible to restore dust and water resistance as closely as we can to factory standards. We use microscopes, thermal imaging, and precision soldering for component-level repair, taking on devices other shops have turned away.

We Repair Any Sony Xperia Phone

The models listed above are the ones we see most often, but we repair any Sony Xperia phone — including newer models not shown on this page. The only limitation is parts availability. If you do not see your model, request a quote and we will confirm whether we can source the replacement parts. Where we are limited is software repairs and software-based data recovery — Sony’s security architecture restricts what can be done without manufacturer access. If your issue is software-related, we will tell you honestly upfront. For any hardware problem — we can help.

Visit Fixfactor in London for a while-you-wait Sony Xperia repair, or send your device by Royal Mail or a courier of your choice if you are not local. Select your model above to check services and pricing, or get a quote for any model not listed.

Sony Xperia Repair FAQs

Common questions about our Sony Xperia repair services. Visit us at one of our Fixfactor London locations.

Where are your London repair workshops located?

Fixfactor operates from multiple locations in London. For the latest addresses, opening hours, and directions please check our contact page. All our workshops are easily accessible by public transport and have nearby parking options.

Can you repair my Sony Xperia phone the same day?

Yes, we can complete most Sony Xperia repairs the same day, provided we prepare replacement parts for your visit. We no longer keep parts in stock due to the large variety of phone models on the market, making it impossible to predict demand accurately. To ensure same-day service, please book an appointment in advance so we can order the correct parts for your specific Sony Xperia model and have them ready when you arrive.

Will my Sony Xperia still be water resistant after repair?

Sony Xperia phones are known for their IP68 water resistance rating. When we perform repairs such as screen or back panel replacement, we apply new adhesive seals to restore the device’s resistance to dust and water as closely as possible to factory standards. However, we cannot guarantee the original IP68 rating will be fully maintained, which is standard across the repair industry. We recommend treating the device with care around water after any repair.

Do I need to book an appointment or can I walk in?

Both options are available. You can walk into either location during opening hours for immediate service subject to availability, or book an appointment to guarantee your time slot and ensure we have the right parts ready. Booking ahead is recommended for specific Sony Xperia models or if you need your phone back urgently.

What does your warranty cover?

We provide 6 to 12 months warranty depending on the specific repair and the manufacturer’s warranty on parts we install. If the repaired component fails due to our workmanship or the replacement part, we’ll fix it again free of charge. Please ask about the specific warranty period when booking your Sony Xperia repair. The warranty doesn’t cover new physical damage, water damage, or issues unrelated to the original repair.

Which Fixfactor location should I visit for Sony Xperia repairs?

All Fixfactor London locations accept Sony Xperia repairs including screen, battery, charging port repairs, and diagnostics. For advanced motherboard repairs or complex data recovery cases, we may transfer the device to our workshop with specialised equipment. We will let you know at drop-off if a transfer is needed.

Do you use genuine Sony Xperia parts?

In most cases, we offer you two options: original Sony parts or high-quality aftermarket alternatives. Aftermarket parts are often significantly cheaper but may have some compromises, such as color accuracy or protective glass quality compared to originals. We always use the highest-quality parts available and never offer the cheapest options on the market. We’re completely transparent about what we install and will discuss the best option for your budget and requirements.

What are your opening hours?

Opening hours vary by location. Most Fixfactor workshops are open Monday to Friday from 9am, with some locations offering Saturday hours. For up-to-date times for each location, please check our contact page. We recommend calling ahead if you are coming near closing time to ensure we can complete your Sony Xperia repair.

Are my data safe during the Sony Xperia repair?

We intentionally never delete customer data during repairs. Our technicians only test basic phone functionality (calls, charging, display) to verify the repair worked. However, we cannot take responsibility if data is lost during the repair process, although this is very rare. We strongly recommend backing up your data before any repair if possible. We maintain strict privacy protocols, and your personal information remains secure throughout the process.

Can you fix water damaged Sony Xperia phones?

Yes, we specialize in liquid damage cleaning using professional sonic cleaners and advanced diagnostic equipment. If you act quickly, damage can often be reversible. After thorough cleaning, we inspect the device under microscopes and thermal cameras to assess component condition. We perform component-level repairs if necessary, and if parts like the screen need replacement, we’ll provide you with a quote. While we cannot guarantee success, we have the specialized equipment and expertise to maximize recovery chances. Bring your Sony Xperia to us immediately if it’s been exposed to liquid – don’t try to charge it or turn it on.