Microsoft Surface Book 3 Repair Service London Fixfactor

Microsoft Surface Book 3 15″ repair 

Select the service that best describes the fault with your Surface.
Contact us for availability if you require same day service.

How does it work ?

Opinions about our Surface Book 3 15″ repair service

Alessandro Sansone
Alessandro Sansone
00:30 02 Dec 23
They were very friendly and quick. I popped in and they fixed my drone in less than 30 minutes
Fernando Carregal Bueno
Fernando Carregal Bueno
15:55 20 Nov 23
Very knowledgeable and professional staff. Revived my completely bricked Oneplus 7 Pro, which i know many repair places... do not support. The memories, photos and videos were very important for me and they were able to recover all the data onto an external harddrive. The phone now boots up normally - review written on the repaired phone!read more
Will
Will
22:20 13 Nov 23
Great needed some memory to repair a PC at work, they had in stock went and purchased no problem and PC now working.
Sanjit Chahal
Sanjit Chahal
09:18 10 Nov 23
Superb shop, whenever I had had an issue with my phone they have been there to support, help, change and correct... everything required.Ps I enjoy hearing the music in there too ;-)read more
A Croswell
A Croswell
09:33 09 Nov 23
Euan Macquisten
Euan Macquisten
04:36 05 Nov 23
Excellent service! They managed to solve my issue in the same day.
Mateus Gondim Lima
Mateus Gondim Lima
18:00 18 Oct 23
This is my go to place for any phone, laptop or PC issues. Have been going there for years and already have recommended... all my neighbours to FixFactor. Very friendly service, great value and knowledgeable.read more
Asif Ahmed
Asif Ahmed
06:06 10 Oct 23
Extremely friendly and quickly helped me to solve my problem with my laptop. Couldn’t recommend them higher
matv
matv
15:30 04 Oct 23
Very professional , well equipped repair store, solved a problem that many other stores didn't understand for half the... price they supposed. Better off with this store than any other small phone / laptop repair store.read more
haris b
haris b
18:30 17 Sep 23
I had a dead laptop, a Lenovo G505s. These guys sorted it quick with super friendly help. Now my PC is back and I am so... happy. I would 100% recommend these guys. Don't mess around with others. Top quality place. Thank you so much!read more
Roberto Pereira
Roberto Pereira
15:38 23 Aug 23
Highly recommend. My iPhone SE charging port stopped working. I cleaned it out myself but it didn’t help. Went to the... store and they cleaned it out with some special tools and it works properly again! 10 minutes wait. No charge.read more
Hubert Hynowski
Hubert Hynowski
16:16 17 Aug 23
The best shop I’ve been to. Really knowledgeable staff , always keep you updated and are very quick at fixing.
K J
K J
09:23 16 Aug 23
The best service you'll find from any repair centre.
Raif Awaida
Raif Awaida
12:49 02 Aug 23
Guys running the place have great knowledge of electronic services. They will never disappoint you and never ask you to... pay for something that is not needed. Service is fast and reliable. They have some cool equipment on sire as well. I can recommend this shop to everyone who needs their electronic fixed.read more
Pawel Lachowski
Pawel Lachowski
08:40 25 Jul 23
Friendly, efficient, and professional.Great guys.
George
George
21:29 20 Jul 23
The best shop of this kind in this part of London, far better than any of the high street competitors. Very reliable,... polite and knowledgeable people, I never have a worry whenever needing their services. Highly recommended!read more
Marian Cobuz
Marian Cobuz
19:50 28 Jun 23
Great service, repair was done quickly and perfectly, spot on 👌!!
N H
N H
21:39 26 Jun 23
Excellent service
Misgana Yemane
Misgana Yemane
12:20 13 Jun 23
Timely, Professional and Efficient. They replaced my whole laptop screen over the bank holiday and when couriers let... them down they communicated this to me straight away.read more
pa
pa
14:34 31 May 23
Got a battery replaced on a OnePlus 8 whilst I waited. Service was fast and my phone now has a new lease of life. Can... highly recommendread more
Simon Smith
Simon Smith
19:02 23 May 23
Sania Nouri
Sania Nouri
16:11 16 May 23
Staff are friendly, efficient and knowledgeable. They are also prone to knocking prices down to pleasant customers.
Dragon Cotterill
Dragon Cotterill
13:53 12 May 23
Took my laptop in to for an issue with the fan. The service was excellent, quick and laptop was as good as new after.... Would highly recommend!read more
Eoghan Gethings
Eoghan Gethings
05:04 07 May 23
Great repair for on MacBook Pro, which had had a drink spilt into it. Less than half of the price that Apple quoted for... the same repair. Showed me photos of the work inside the machine. Carried out very quickly. Excellent work thank you guysread more
Valerie Dunphy
Valerie Dunphy
10:52 03 May 23
Extremely helpful and knowledgeable staff who have fixed my phone and laptop before in the past. Very straight forward... process carried out by friendly peopleread more
Barry He
Barry He
12:54 25 Apr 23
Brilliant and very efficient service... 🙂The team is very knowledgeable, and found the broken display flex... cable from my phone straight away... 🙂Very near from South Wimbledon Tube Station... 👍read more
Arnaud
Arnaud
22:58 24 Apr 23
Brilliant service. Really quick and efficient. Really nice lads aswell
Brad King
Brad King
08:50 24 Apr 23
I visited the store after googling for the best iPhone repair shop, I was quoted £219 at Apple for an iPhone XR screen... repair, they did it for half and in 15 mins. Extremely high quality part and repair, could not be happier with the results, also provided a screen protector at half price. Would highly recommend!read more
Keerthanen Ravichandran
Keerthanen Ravichandran
14:10 22 Apr 23
All I can say is that it is efficient and friendly people who know what they are doing very impressed by them highly... recommended definitely be going back as and when requiredread more
Christopher Shell
Christopher Shell
11:41 21 Apr 23
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Devices Tested Before we return it repaired

Carefully Checked Before Return

Your Surface Book 3 15″ will be quality tested after the repair.

 

Free Delivery For All Our Phone repairs

Insured Return Delivery

Courier return 24h / 48h of your Surface Book 3 15″ with tracking number.

 

Satisfaction Guaranteed With Fix Factor Services

Our Repairs Come With Warranty

Fixfactor cares after the repair. Terms and conditions apply.

 

Send it by post to get it profesionally repaired by Fix Factor

Send your Surface Book 3 …

Quick, 1-5 days turnaround for Microsoft Surface Book 3 15″ repair when you post it. Choose required service from the website, enter your details and send it by post or with courier. Decide how fast it needs to be repaired at the checkout.

 

Bring it to our store, get it repaired by Fix Factor

… or bring it in for same day repair

Visit Fixfactor’s store. Book an appointment for your Surface Book 3 15″ repair first. Get it fixed while you wait, usually in under 3 hours. If you cannot come, we can arrange a pickup (additional cost, London only).

 

Expert Microsoft Surface Book 3 repair

Fixfactor fixes Microsoft Surface tablets with faults including broken screen, battery problem, charging issues, water damage, motherboard not working and more.  Do you need your data recovered from the Surface ? Just get in touch. We do Windows 10 / 11 software repairs too.

We are in a constant process of training, there is no device too new or too difficult to repair. We can fix anything as long as replacement parts are available.

Select the Microsoft Surface Book 3 repair type. If you cannot find the service that you need, let us know. Choose the way how you want to get it repaired – by courier or while you wait in our store.

We care also after the repair. All our repair services come with warranty. Satisfaction guaranteed ! Don’t just take our word for it, read what customers say on Google or Trustpilot.

 

For any other service than the screen repair, when your Surface Book 3 needs to be disassembled, there is a risk that the screen may break while removing. Regardless of the experience, this is beyond control. The iFixit rated Microsoft Surface Book tablets 1/10 for their repairability. Please only buy the service if you are willing to pay for the broken screen if this happens. You may also ask to cancel the repair and pay just the diagnostic fee.

 

Google Pixel 2 Back Glass Repair
Phone repair in London
Phone water damage repair in london - fixfactor
Motherboard micro soldering repair after water damage

 

We fix common technical issues

Each repair we start with diagnostics to localise
source of faults and apply correct solution.

Water Damage Repair

We have a high success rate of repairing liquid damaged Microsoft Surface tablets. We deal with most tablet models.

Broken Screen Repair

Usually caused by physical impact and occurs in touch screen not working or problems with the LCD display. We use only original Microsoft parts to replace the LCD screen and the glass on the Microsoft Surface Book 3. Expect perfect results.

Charging Port Repair

We will diagnose the problem with your Surface Book 3 charging port and replace it, if it is faulty. The repair process usually takes 3 hours.

 

surface book repair services in london

Help with Windows 10

Microsoft Surface Book 3 tablet is a powerful Windows computer. If you need threads removal service, help with Windows system setup, transfer of your data to a different computer or if you need to reinstall the operating system, bring it in.

Data Recovery Service

If you Surface Book 3 does not power at all but you need to access your files, we can provide you data recovery service. We will disassemble the tablet and remove the SSD drive for the recovery process. The Bit locker decryption key may be needed and that is stored on your Microsoft account.

Battery Replacement

If your Microsoft Surface Book 3 powers on but does not hold a charge for too long, you may need a new battery. The battery replacement job takes around 3 hours and requires booking.

Frequently asked questions

 

Front glass is the outer layer of the screen protecting it and making the inner display stronger. The LCD screen is right under the front glass and it is the actual display. The LCD screen may still work with broken front glass but the touch screen may be not functional. If the LCD screen is broken, it may show vertical lines on the display or may not show anything at all.

The price is the same because we have to replace both parts every time. This is because they are bonded together and any attempt to separate them could break the screen or the result of repair could not be satisfying. We only separated those services to help you identify the actual screen problem with your tablet.

We use original replacement parts to fix your Microsoft Surface Book laptops. All parts are tested before we fit them. Screen replacements are Microsoft genuine, expect perfect repair.

We offer 6 months warranty on all hardware Microsoft Surface repairs. The warranty covers parts and labours. Software repairs can be guaranteed but depends on the problem. You will be informed once we diagnose the problem with your Surface tablet.

Please tell us how much you can pay for the Surface Book repair. In many cases we can offer you a discount. Yes, we are open to negotiations.

Yes we do ! If you are from South West London or Central London area, we can offer you repair in your place. This is a subject to free slots availability. Some repairs need to be done in the laboratory but then we can arrange courier collection and quick return if it needs to be done same day. Please note same day courier is at additional cost.

There are few factors determining time of the repair. For services that we have parts in stock, we can return it fixed within 5 working days or for next day if you choose priority repair. For water damaged devices, diagnostic services or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.

We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the device after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.

Once we receive the tablet for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the Surface tablet cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.

If there is any risk around the repair that could develop additional problems, we will let you know before we start the job. Any repair different than screen replacement that requires disassembly of the Microsoft Surface, brings the risk of breaking the front screen. If that happens, the customer covers the cost of the new screen. Otherwise we take full responsibility for the work we do and if anything we damage, we will restore it to its full functionality.