Surface Pro 4 Battery Replacement Service – Expert Power Restoration
Battery draining quickly, unexpected shutdowns, or power failures on your Surface Pro 4? Our professional battery replacement service restores your device's power performance using high-quality replacement batteries and specialised repair techniques.
Signs You Need Battery Replacement:
- Battery drains within hours of normal use
- Surface Pro 4 shuts down unexpectedly
- Device won't power on despite charging
- Battery percentage jumps erratically
- Surface becomes unusually warm during use
- Battery swelling (screen pushing outward)
- Poor performance after 2+ years of use
Same-Day Service Available: If you need same-day service, battery replacements can be completed in 2-3 hours when parts are available – either in stock, or if we can prepare replacement parts before your appointment or before your device arrives via courier. Complex cases with frame damage may require next-day completion. Contact us to request same-day service and check parts availability.
Critical Service Information – Screen Damage Risk: Surface Pro 4 battery replacement requires screen removal to access the battery beneath. The screen is strongly bonded with adhesive – we need to heat it and flex it slightly during removal. Despite years of experience with Surface repairs, some screens crack during this process due to the nature of the adhesive bonding. In most cases, our battery replacement price already reflects this screen damage risk. However, for certain devices where this risk is not included in the price, we'll contact you before starting the repair to inform you about potential screen replacement costs – never after the fact.
Important: Data Backup Essential – Back up your files before service, as with any complex hardware repair.
High-Quality Replacement Parts: We use premium replacement batteries tested for capacity, voltage stability, and thermal performance. Each battery undergoes quality control before installation to ensure reliable long-term performance.
Comprehensive Testing: After battery replacement, we verify charging functionality and speed, battery percentage accuracy, power management and sleep/wake cycles, temperature monitoring during use, screen functionality and touch response, and all Surface Pro 4 features and connectivity.
Additional Repair Opportunities: With your Surface Pro 4 already disassembled for battery replacement, consider these additional services at reduced labour cost: deep cleaning and overheating service (thorough cleaning of the cooling system, thermal paste replacement on CPU/GPU, prevents overheating and improves performance), charging port repair (replace faulty charging port while device is already open), and SSD upgrade (available for models with replaceable SSD only – increase storage capacity, includes new drive installation, Windows installation, system configuration, and data transfer assistance). These services cost less when performed during battery replacement since the device is already disassembled.
6-12 Month Warranty: All battery replacements include a comprehensive 6-12 month warranty (depending on supplier warranty on parts) covering the replacement battery and installation workmanship. Screen replacements (if required) are also covered under the same warranty.
What to Expect: Your Surface Pro 4 will have restored battery life, accurate battery percentage readings, normal operating temperatures, and reliable performance without unexpected shutdowns.
Common Questions:
- Why is screen damage risk possible? Microsoft uses industrial-strength adhesive bonding the screen to the chassis. The battery sits directly beneath, requiring complete screen removal. The display is extremely thin and fragile.
- What if my screen gets damaged? In most cases, our battery replacement price already includes screen damage risk. For certain device conditions, additional costs may apply – we'll always get your approval first.
- Should I back up my data? Yes, essential. While we don't delete data or access storage, we cannot take responsibility for data loss during repairs. Always back up important files before service, as with any hardware repair.
- How long does battery replacement take? Standard repairs: 2-3 hours when parts available. Complex cases with frame damage: next-day completion.
- Do you need access to my device for testing? To properly test your Surface after repair, we need to boot into the operating system. We can use a guest account if available, or you can provide a user password. For some models, we can temporarily swap the SSD with our own test drive, but certain Surface models have soldered or non-standard storage. If you prefer not to provide access, we can only perform basic power-on testing – but full functionality testing is recommended to ensure your repair is 100% successful.
Diagnostics Available: Not certain if your battery needs replacement? Sometimes charging issues, power management settings, or software problems cause symptoms similar to battery failure. Bring your device in for diagnostics – we'll run battery health tests and give you an honest assessment before recommending any repair.
Emergency Swollen Battery Service: If your screen is bulging or pushing outward, this indicates battery swelling – a potentially hazardous condition. Stop using the device immediately and don't charge it. Swollen batteries can rupture or catch fire if punctured. Contact us for urgent same-day battery replacement.
