Fixfactor technician performing microsoldering repair under microscope

Advanced Repairs For Trade Partners

Repair shop needing to outsource complex jobs? Business with a device fleet to maintain? We handle motherboard repairs, data recovery, and advanced diagnostics – so you don’t have to.

11+
Years in Business
220k+
Repairs Completed
4.9★
Rating
72h
Avg Turnaround

Who Is This For?

If you’re turning away complex repairs or losing customers to competitors with advanced capabilities, this partnership is designed for you.

Local Repair Shops

You handle screen replacements and battery swaps well, but motherboard-level repairs require equipment and expertise beyond your current setup. Stop losing these jobs—outsource them to us.

Insurance Companies

Reduce claim costs significantly. Component-level repairs often cost a fraction of device replacement. We provide detailed documentation and transparent pricing for claim processing.

Refurbishment Businesses

Buy broken devices cheaper, repair them profitably. We handle the complex motherboard repairs and data recovery that turn “junk” inventory into valuable resale units.

IT Asset Managers

Extend device lifecycles. Recover data from failed corporate devices. We work with bulk orders and provide enterprise-grade reporting for your asset tracking needs.

Device Manufacturers

Looking for an authorised repair partner? We can handle warranty repairs, out-of-warranty fixes, and provide genuine technical support—if you supply the parts and documentation.

Custom Projects

Have a unique idea? Need long-term technical partnership? We’re open to building custom solutions, co-investing in specialised equipment, and developing tailored service agreements.

What We Handle For You

Advanced repairs and data recovery that require specialised equipment, clean environments, and years of expertise.

1

Motherboard-Level Repairs

Component-level diagnosis and repair of logic boards for phones, laptops, tablets, and gaming consoles. We fix what others replace.

  • BGA chip reballing and replacement
  • Power circuit repairs (PMIC, charging IC)
  • No power / no boot diagnosis
  • Backlight and display driver repairs
  • Audio IC and baseband repairs
  • Thermal imaging fault detection
2

Liquid Damage Recovery

Professional cleaning and restoration of water-damaged devices. Our ultrasonic cleaning and microscope-guided repair gives devices a second chance.

  • Ultrasonic board cleaning
  • Corrosion removal and component replacement
  • Multi-layer board inspection
  • Connector and trace repair
  • Post-repair testing and validation
3

Professional Data Recovery

When data matters more than the device. From failed hard drives to encrypted phone storage—we recover what’s irreplaceable.

  • HDD head swap (clean room environment)
  • SSD chip-off recovery
  • RAID array reconstruction
  • Phone NAND recovery
  • PC-3000 professional diagnostics
  • Encrypted storage recovery
4

Microsoldering Services

Precision soldering for components smaller than a grain of rice. When factory-level precision is required.

  • SMD component replacement
  • Flex cable connector repairs
  • Pad and trace reconstruction
  • Underfill removal and reballing
  • Multi-layer PCB repairs
5

Complex Diagnostics

When standard troubleshooting fails. We use thermal imaging, oscilloscopes, and deep circuit analysis to find faults others miss.

  • Thermal camera fault detection
  • Schematic-based diagnosis
  • Power rail analysis
  • Signal integrity testing
  • Detailed technical reports
6

Warranty Repair Services

For manufacturers seeking a UK-based repair partner. We can handle warranty claims professionally—with your parts and documentation.

  • Authorised repair workflows
  • OEM parts integration
  • Quality control processes
  • Customer-facing support option
  • Detailed repair documentation

Why Partner With Fixfactor?

We’ve invested in the equipment, skills, and processes so you don’t have to.

11 Years of Experience

Over 220,000 repairs completed. We’ve seen virtually every failure mode and know how to fix it efficiently.

Professional Equipment

PC-3000 data recovery, BGA rework stations, thermal cameras, professional microscopes—tools that cost tens of thousands.

White-Label Option

Your customers never know we exist. We can work completely in the background with your branding.

Fast Turnaround

Most repairs completed within 72 hours. Priority service available for urgent cases.

Trade Pricing

Competitive wholesale rates that let you maintain healthy margins while offering more services.

Direct Communication

Dedicated contact for trade partners. No call centres, no waiting. Direct access to technicians when needed.

Our Technical Arsenal

Professional-grade equipment that enables repairs others simply cannot perform.

Stereo Microscopes

High-magnification precision

BGA Rework

Chip-level soldering

PC-3000

Data recovery system

Diagnostic Tools

Thermal & circuit analysis

Clean Room

HDD environment

Level 3+ Techs

Board-level expertise

How The Partnership Works

Simple, transparent process designed for busy repair businesses.

1

Initial Consultation

We discuss your needs, typical repair volumes, and preferred workflow. No commitment—just a conversation to see if we’re a good fit.

2

Trade Account Setup

If it makes sense, we set up your trade account with agreed pricing, turnaround expectations, and communication channels.

3

Submit Repair Jobs

Send devices to us with fault description. Drop-off at Victoria location or arrange courier collection. We handle the rest.

4

Diagnosis and Quote

We diagnose the issue and provide a clear quote. No hidden fees, no surprises. You decide whether to proceed.

5

Repair and Return

Once approved, we complete the repair, test thoroughly, and return the device ready for your customer.

Partnership Models

Flexible arrangements that fit your business. Every partner is different—we adapt to your needs.

Pay-Per-Repair
No commitment. Send jobs as they come. Perfect for testing the partnership or occasional complex repairs.
  • Standard trade pricing
  • No minimum volume
  • Standard turnaround
  • Pay per completed repair
Ideal for: Smaller shops testing the partnership, occasional complex jobs, seasonal overflow.
Strategic Partner
Full integration. For manufacturers, insurers, or large operations needing a dedicated repair arm with custom workflows.
  • Custom pricing structure
  • SLA-backed turnaround
  • Custom reporting and integration
  • Co-investment options
  • Warranty repair capability
Ideal for: Device manufacturers, insurance companies, enterprise IT asset managers.

Ready to Expand Your Capabilities?

Let’s discuss how Fixfactor can become your advanced repair partner. No obligation—just a conversation.

Drop-off Location Spaces Victoria, 25 Wilton Road, SW1V 1LW
Trade Enquiries b2b@fixfactor.co.uk
Trade Hours Mon-Wed 9-6, Thu-Fri 8-5

Frequently Asked Questions

Common questions from potential trade partners.

What’s the typical turnaround time?

Most motherboard repairs are completed within 48-72 hours. Data recovery can take 3-7 days depending on complexity. Priority service is available for urgent cases at an additional fee.

Do you offer a warranty on trade repairs?

Yes. All repairs come with 6-12 months warranty, depending on the parts supplier’s guarantee. For trade partners, we can discuss extended warranty arrangements tailored to your business needs.

How do I send devices to you?

You can drop off at our Victoria location (Spaces Victoria, 25 Wilton Road) during business hours, or arrange courier collection. We can provide prepaid shipping labels for volume partners.

What’s your success rate on motherboard repairs?

Our success rate varies by device and damage type, but typically ranges from 70-85% for motherboard repairs. We always diagnose before quoting and won’t charge if we can’t fix it.

Can you work completely white-label?

Absolutely. We can operate entirely behind the scenes. Your customers will never know we exist—the device comes back as if you repaired it yourself. No Fixfactor branding, no contact with your customers.

What if the repair isn’t successful?

No fix, no fee. If we can’t repair the device, you only pay the diagnostic fee (which is waived for volume partners). We’ll always be upfront about repairability before starting work.

How do I get trade pricing?

Trade pricing is negotiated individually based on expected volume, device types, and partnership model. Contact us for a consultation and we’ll put together a pricing structure that works for your business.

What devices do you work on?

We repair motherboards for phones (all major brands), laptops (Mac and Windows), tablets, gaming consoles, and other electronics with circuit boards. If it has a motherboard, we can likely fix it.