iPhone, MacBook & Laptop Repair in Victoria London
Professional iPhone, MacBook and laptop repair near Victoria Station, Central London. While-you-wait repairs when parts pre-ordered. Screen replacements, battery changes, data recovery and software troubleshooting. Priority support and emergency repairs for local businesses. Book your appointment online or call ahead.
How Our Repair Process Works
Transparent process from booking to device collection
Book Appointment
Describe your device and problem when booking online. We’ll provide initial quote and timeline. We’re inside Spaces Victoria — appointments ensure we’re ready when you arrive.
Parts Ordered
If replacement parts needed, we order quality components before your visit. Delivery typically takes 1-2 days depending on device and availability.
Visit Location
Come to Spaces Victoria, 25 Wilton Road near Victoria station. Check in at reception, ask for Fixfactor. Our technician reviews your device in detail.
Repair & Collection
We create repair ticket and keep you informed throughout. Typical turnaround 1-3 days. Collect your fully tested device when ready.
Device Repair Services in Central London
iPhone, MacBook, Samsung, iPad, Surface and electronics repair near Victoria Station
iPhone & Samsung Screen Repair
Cracked screen replacements, battery replacements for devices that won’t hold charge, charging port repairs when cable won’t fit properly. iPhone all models (SE to 16 Pro Max), Samsung Galaxy (S24, S23, A-series), Google Pixel, OnePlus. Quality parts ordered before appointment.
MacBook & Laptop Battery Replacement
SSD upgrades for dramatically improved speed, RAM installations for better multitasking, screen replacements, keyboard repairs, battery replacements. MacBook Pro and Air (M1/M2/M3 models), Microsoft Surface laptops, Dell, HP, Lenovo, Asus. Typical turnaround 1-3 days.
Professional Device Diagnostics
Not sure what’s wrong? Our technicians thoroughly examine your device through comprehensive testing including opening the device, software checks, visual inspection, preliminary troubleshooting, and checking parts availability with suppliers. £39 diagnostic fee. Turnaround: 1-3 days standard, or faster if problem is obvious and you need quick results.
iPad & Surface Screen Replacement
Screen replacements for cracked displays, battery replacements, charging port repairs, software troubleshooting. iPad all models (Pro, Air, standard), Microsoft Surface tablets. Quality parts ordered before your appointment.
Computer & PC Upgrades
Hardware upgrades, component replacements, system optimization, virus removal for custom-built PCs, Dell, HP, Lenovo desktops. GPU upgrades, RAM installations, SSD replacements, cooling system improvements, Windows reinstallations.
Advanced Electronics Repair
Complex motherboard repairs, liquid damage recovery, data recovery, DJI drone repairs. For specialized work requiring advanced equipment, we coordinate with Wimbledon technical centre. Drop off and collect at Victoria. Seamless service across locations.
Our Victoria Location
Professional workspace in Central London near Victoria station
Recent Repair Success Stories
Examples of iPhone, MacBook, Samsung and electronics repairs completed at Victoria
DJI Mini 4 Pro Drone Repair
Customer brought drone with damaged arm after crash. Ordered genuine DJI replacement arm, completed installation and calibration. Drone fully functional and flight-tested before return. Total repair time 3 days including part delivery.
Microsoft Surface Pro Screen
Cracked touchscreen on Surface Pro 9 for business client. Ordered quality replacement display, completed repair with full functionality testing. Touch response, brightness verified. Customer collected working device next day after appointment.
MacBook Pro Liquid Damage
Coffee spill on MacBook Pro 16. Coordinated with Wimbledon team for full cleaning and component assessment. Motherboard cleaned, damaged components replaced. All customer data preserved. Completed in 5 days.
iPhone 12 Pro Battery
Battery draining quickly, phone shutting down unexpectedly. Customer booked appointment, we pre-ordered quality battery replacement. Battery replaced during scheduled visit, phone tested for charging and battery health. Completed when parts arrived.
Dell Laptop SSD Upgrade
Slow performance on 5-year-old Dell laptop with mechanical hard drive. Recommended and installed 1TB NVMe SSD, cloned existing system, optimized Windows settings. Laptop now boots in 10 seconds instead of 3 minutes.
MacBook Keyboard Repair
Several keys not responding on MacBook Pro. Customer needed laptop for work urgently. Diagnosed keyboard membrane damage, ordered replacement keyboard assembly, installed and tested all keys. Completed next day after parts arrived.
Visit Fixfactor Victoria
Central London location moments from Victoria station
Fixfactor Victoria
Spaces Victoria, 25 Wilton Road
London SW1V 1LW
United Kingdom
We’re inside Spaces Victoria coworking building. Check in at reception and ask for Fixfactor. Appointments required – book online or call ahead.
Monday – Wednesday: 9am – 6pm
Thursday – Friday: 8am – 5pm
Weekend: Closed
Phone: 020 8543 7088 (ext 2)
Email: victoria@fixfactor.co.uk
1 min walk from Victoria station
Victoria, Circle, District lines
Gatwick Express, Southern, Southeastern trains
Many buses nearby
Customer Reviews
Recent reviews from customers at both Victoria and Wimbledon locations
Very professional service! Had issues with my laptop keyboard, and it was fixed in a very short time. I highly recommend these guys!
Excellent customer service, less time for repairing, cost effective.
Was very pleased with the service at Fix Factor – they were knowledgeable and diagnosed the issue quickly. The repair was completed efficiently and to a high standard.
Very timely service, successfully repaired Nintendo Switch, all very smooth. Would recommend.
I just had my phone screen replaced by Adam at Fix Factor Wimbledon. Excellent service and a good price…if you need your phone fixing call these guys.
Very professional service! Had issues with my laptop keyboard, and it was fixed in a very short time. I highly recommend these guys!
Excellent customer service, less time for repairing, cost effective.
Was very pleased with the service at Fix Factor – they were knowledgeable and diagnosed the issue quickly. The repair was completed efficiently and to a high standard.
Business Device Support
Priority repairs and device care for businesses in Victoria and Central London
Emergency Repairs
Employee laptop died before a deadline? Phone screen cracked before a client meeting? Business clients get priority emergency slots with fastest possible turnaround. We understand downtime costs money.
In-Building Service
We’re inside Spaces Victoria. Businesses in the building can drop off devices at reception or book a slot during your lunch break. No travel needed — your repairs happen in the same building where you work.
Team Device Repairs
Multiple devices need fixing? We handle bulk phone screen replacements, laptop battery swaps and upgrades for entire teams. Coordinated scheduling so your staff isn’t without devices longer than necessary.
Priority Turnaround
Business accounts get priority queuing. While standard repairs take 1-3 days, business clients with pre-arranged priority service get faster turnaround and dedicated communication throughout the process.
Device Health Checks
Preventive maintenance for company devices. Battery health assessment, performance diagnostics, storage cleanup and hardware inspection. Catch problems before they cause downtime during critical work.
Ongoing Partnership
Regular device support tailored to your business. Dedicated contact person, consistent pricing, repair history tracking. We learn your setup so we can resolve issues faster each time.
Located inside Spaces Victoria, we provide device repair and support for businesses in the building and across Central London. Priority service, transparent pricing, minimal downtime.
Book Business RepairFrequently Asked Questions
Common questions about iPhone, MacBook, Samsung and device repair at Victoria
Victoria handles iPhone, Samsung, iPad, Surface, MacBook and laptop repairs including screen replacements, battery swaps, charging port fixes, SSD upgrades, software troubleshooting and data recovery. We also accept DJI drones and gaming consoles.
For complex motherboard work and component-level microsoldering, devices are transferred to our Wimbledon technical centre and returned to Victoria for collection. You drop off and pick up in one location — we handle the logistics between our workshops.
Screen replacement takes 1-2 hours once we have the part. Book ahead so we can order the correct screen before your visit — parts usually arrive within a day. A 50% deposit secures your part order.
Prefer not to wait? Leave your phone with us and collect it next day or within 2 days. With this option there’s no deposit — you pay only after confirming you’re happy with the result.
We recommend booking because we’re located inside Spaces Victoria coworking building — you check in at reception and they direct you to us. An appointment guarantees a technician is available and any parts needed are ready.
While-you-wait repairs are possible when you book ahead, pay a 50% deposit and tell us what you need — we order the part, and when it arrives you come in and we fix it during your visit. No deposit? No problem — just bring your device in, leave it with us, and collect it when ready (usually 1-2 days).
All repairs come with a minimum 6-month warranty covering parts and labour. Depending on the component, warranty can extend to 12 months based on the parts supplier’s terms.
Liquid damage cleaning is an exception — since it’s a cleaning process, subsequent corrosion from hidden damage isn’t covered. Warranty also excludes new physical damage or further liquid exposure after the repair.
If the device powers on and you share the password, we can back up your data before starting the repair. Let us know when you book and we’ll include it in the process.
We recommend creating your own backup beforehand as a precaution. We don’t delete customer data during repairs, but certain procedures — especially motherboard work or liquid damage treatment — carry inherent risks to stored data.
A quick estimate via email or in person is free. Comprehensive diagnostics — which includes opening the device, running hardware and software tests, inspecting components, troubleshooting, and sourcing parts pricing — costs £39.
Turnaround is typically 1-3 days, faster for straightforward issues. If you proceed with the repair, the £39 is deducted from the total cost. If you choose not to repair, the fee covers the diagnostic work already done.
Yes. Send your device by courier to our Victoria address and we’ll return it after repair. This works well for customers outside Central London or those who can’t visit during our opening hours.
Within London, we can also arrange same-day courier collection and return at an additional charge. Get in touch for current courier rates and to arrange the pickup.
Ready to Fix Your Device?
Book your repair appointment at Victoria for professional iPhone, MacBook, Samsung and electronics repair