iPhone 11 Back Glass Repair
Professional iPhone 11 back glass replacement service. Fix cracked or shattered rear glass quickly to prevent dust and moisture entering your device.
**Note:** Opening the device affects water resistance – our warranty covers the repair, not liquid damage.
Service Details
iPhone 11 Back Glass Replacement – Fixfactor London
Cracked back glass on your iPhone 11 (A2111)? At Fixfactor, we replace damaged rear glass to restore your iPhone’s appearance and protect internal components. Visit us in London or use our mail-in service.
Why Replace Cracked Back Glass?
- Prevent debris and moisture from entering your iPhone
- Restore wireless charging functionality
- Stop cracks from spreading further
- Improve grip and handling
- Restore your iPhone’s appearance
Visit Us in London: We don’t stock all back glass panels – there are too many iPhone models and colours – but we can usually get yours next day. For while-you-wait service, book an appointment and we’ll have your part ready when you arrive. You can also drop in without booking, but don’t expect same-day replacement without an appointment.
Mail-In Service: Can’t visit us in London? Send your iPhone to Fixfactor – we’ll replace the back glass and return it within 1-3 working days.
Quality Replacement Parts: We use quality back glass panels for iPhone 11 that match the original fit and finish. Available in all original colours.
What We Do:
- Carefully remove damaged back glass
- Clean the frame and remove all adhesive residue
- Check for any hidden damage to internal components
- Install new back glass with proper adhesive
- Test wireless charging functionality
What We Test: Wireless charging, camera functionality, button operation, and overall fit.
Water Resistance: Back glass replacement requires breaking the original seal. While we apply fresh adhesive, treat your iPhone as non-water-resistant after repair.
While We’re Inside: With your iPhone 11 already open for back glass replacement, consider additional services at reduced labour cost:
- Battery replacement – restore battery health while device is already disassembled
- Camera lens replacement – fix cracked camera lens during back glass repair
6-12 Month Warranty: All back glass replacements include 6-12 month warranty (depending on supplier) covering the glass and workmanship.
What to Expect: Your iPhone 11 will look great again with working wireless charging and protected internals.
Common Questions:
- How long does the repair take? Most back glass replacements are completed within 60-90 minutes when parts are available.
- Will wireless charging still work? Yes – we ensure wireless charging functionality after repair.
- Do you have my colour in stock? We can get most colours next day. Let us know your colour preference when booking.
- Will my data be safe? We never intentionally delete data and don’t need to reset your phone for this repair. However, if something goes wrong during the repair process, we’re not responsible for data loss – by booking, you accept this risk. We always recommend backing up your data before any repair if possible.
- Do you need my passcode? We need your passcode to test that everything works properly after repair. If you’d rather not share it, we can test with you present.
- Are you Apple Authorised? No – we’re an independent repair shop. This means faster turnaround, lower prices, and we never wipe your data as part of the repair.
- Is my iPhone still waterproof after repair? No – treat your iPhone as non-water-resistant after any repair. We use proper adhesive, but can’t guarantee the original seal.
- I can’t visit London – can you help? Yes – we offer nationwide mail-in service. Send us your iPhone, we’ll repair it within 1-3 working days and return it to you.
Other Damage? If your iPhone 11 has any additional damage beyond the back glass, please mention it when booking:
- Screen damage
- Camera lens cracks
- Liquid damage or exposure to moisture
- Any other visible damage
This helps us prepare for your repair and provide accurate pricing.
Booking Your Repair: Book your appointment and we’ll order your back glass in the correct colour, confirm your visit, and have everything ready when you arrive at Fixfactor.


