London’s Expert Device Repair with Component-Level Precision

We perform component-level motherboard repairs in London that Apple won’t do. From advanced microsoldering to everyday screen and battery replacements – professional tools, quality parts, and expert care.

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4.9

Trustpilot

5.0

Professional phone repair and diagnostics

Professional diagnostics with microscopes for motherboard repairs

Professional data recovery equipment and services

What Can We Fix For You?

Browse our repair categories to find the service you need

Phone

iPhone, Samsung, Google Pixel repairs across London

Tablet

iPad, Surface Pro, and all tablet brands

Laptop

MacBook, Windows laptops, screen and motherboard repairs

PC Desktop

Custom builds, gaming PCs, hardware upgrades

Data Recovery

Professional recovery from failed drives and devices

Drone

DJI specialists for motors, gimbal, camera repairs

Game Console

PlayStation, Xbox, Nintendo Switch repairs

Other Devices

Ask us about your specific device repair needs

Our Journey in Numbers

Building trust through quality repairs since 2014

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Devices Repaired

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Years of Excellence

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Customer Reviews

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Average Rating

Why Choose Fixfactor?

What makes us different from typical repair shops

We Fix What Others Don’t

When other shops replace parts, we repair at component-level. From microsoldering to motherboard fixes — if it’s repairable, we’ll find a way.

Honest Risk Assessment

We’re transparent about repair risks and limitations. If your device might crack during repair or is beyond economical fix, we’ll tell you upfront — no surprises.

Your Data Stays With You

Unlike manufacturers who wipe everything during service, we repair without erasing your data — so your device returns fully working, just as you left it.

Your Repair Options

Choose the most convenient way to get your device fixed

Visit Our Stores

Drop-off your device in person for fast service

Many repairs completed while you wait

Face-to-face consultation with technicians

Immediate device testing after repair

Locations in Wimbledon and Victoria

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Mail-In Service

Send your device from anywhere in the UK

Convenient for those outside London

2-5 day typical turnaround time

Secure shipping and handling

Regular updates throughout the process

Start Mail-In Repair

How It Works

A simple, straightforward process to get your device repaired

1

Book or Send

Book an appointment at one of our London locations or mail your device to us from anywhere in the UK.

2

Diagnosis

Our experts will thoroughly diagnose the issue and provide a clear quote before proceeding with any repairs.

3

Expert Repair

We’ll repair your device using high-quality parts and specialized equipment for best results.

4

Return & Warranty

Collect your repaired device or we’ll ship it back to you, backed by our 6-12 month warranty.

What Customers Say

Don’t just take our word for it – hear from the people we’ve helped

Very professional service! Had issues with my laptop keyboard, and it was fixed in a very short time. I highly recommend these guys!

K

Katarzyna Ziolkowska

Victoria

Excellent customer service, less time for repairing, cost effective.

A

Ali Haider Khan

Wimbledon

Was very pleased with the service at Fix Factor – they were knowledgeable and diagnosed the issue quickly. The repair was completed efficiently and to a high standard.

S

S Wain

Wimbledon

Very timely service, successfully repaired Nintendo Switch, all very smooth. Would recommend.

S

Stefano Dardi

Wimbledon

I just had my phone screen replaced by Adam at Fix Factor Wimbledon. Excellent service and a good price…if you need your phone fixing call these guys.

N

Niall McGinley

Wimbledon

I took my Lenovo Yoga into this location. They did an amazing job, they were able to fix my computer within a week of diagnosis. If you’re wanting top notch service and hands on owners, this is the place to go.

P

Paige Morley

Victoria

What a professional setup! I had an amazing experience from start to finish, and a big thank you to Marcin who greeted me at the Central London office and managed to fix my phone very quickly!

H

Hitesh Patel

Victoria

If I could give 100 stars I would! These guys are very professional. I damaged my high-spec gaming laptop with liquid damage. They worked non-stop and eventually found a way to mend what was a VERY expensive paperweight – and I’m now writing this on that very laptop!

A

Andy

Wimbledon

Fixed my phone after it was completely smashed and have helped me with a few other things; they are very friendly and accommodating, happy to answer any of my questions. I trust Fixfactor and will definitely come back here.

L

Louis Ostrowski

Wimbledon

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Our London Locations

Visit us at one of our convenient repair centers

Fixfactor Wimbledon

Device Repairs • Diagnostics & Liquid Damage • Motherboard Repairs & Data Recovery

136 Kingston Road
London SW19 1LY

Monday – Friday: 9am – 6pm
Saturday: 9am – 4pm
Sunday: Closed

Book Now Directions

Fixfactor Victoria

Device Repairs • Diagnostics & Liquid Damage • IT Support & AI Setup Service

Spaces Victoria, 25 Wilton Road
London SW1V 1LW

Monday – Wednesday: 9am – 6pm
Thursday – Friday: 8am – 5pm
Weekend: Closed

Book Now Directions

Inside Fixfactor

Take a look at our precision work and advanced repair facilities

Precision Repairs

Using advanced microscopes for micro-soldering

Data Recovery Lab

Professional equipment for data recovery

Component Repairs

Expert phone and tablet diagnostics

Component-Level Repair

Specialized hot air equipment for precision repairs

Motherboard Diagnostics

Advanced microscope analysis for laptops

Water Damage Recovery

Specialized techniques for liquid-damaged devices

Our Story & Team

Ready to Get Your Device Fixed?

Whether you need a quick screen replacement or complex data recovery, our expert team is ready to help.

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Frequently Asked Questions

Everything you need to know about device repairs in London

How much does laptop motherboard repair cost in London?

Motherboard repair costs vary based on the specific fault and components needed. For complex issues requiring laboratory diagnosis, we charge £39 upfront for professional assessment using microscopes and diagnostic equipment. This covers fault identification, repair time estimation, and parts sourcing. Once diagnosed, we provide a fixed quote. If you proceed with the repair at our London workshop, the diagnostic fee is deducted from your final bill.

Do you offer phone repair while I wait in London?

We offer while-you-wait repairs when replacement parts are in stock at our Wimbledon or Victoria locations. Contact us first to confirm availability for your specific device and issue. If parts need ordering, we can secure them for next-day delivery upon deposit payment. Once parts arrive, we’ll notify you – most repairs take 30 minutes to 3 hours. Book early for best availability at our London repair centres.

What warranty do you provide on repairs?

All hardware repairs include comprehensive 6-12 month warranty, varying by repair type. Extended warranty options are available for selected repairs. If the same fault reoccurs within warranty, we repair it free of charge. Our warranty covers parts and labour but excludes new damage or unrelated issues. With 11 years serving London and a 4.9/5 rating from 1000+ reviews, we stand behind every repair.

Do you offer business IT support contracts in London?

We provide flexible IT support contracts tailored to London businesses. Services include priority repair scheduling with 4-hour response, fleet device management, preventive maintenance visits, and dedicated account management. We currently support 50+ London businesses including creative agencies, law firms, and medical practices. Volume discounts apply for organizations with 10+ devices. Contact us for customized pricing based on your needs.

How does your mail-in repair service work across the UK?

Simple 4-step process: 1) Select device category, model and problem online, 2) Choose payment option – pay now or after repair, 3) Send device to our London workshop at: Fixfactor, 136 Kingston Road, SW19 1LY, London (pack securely with note including your details), 4) Receive updates at every repair stage via email or SMS. Repairs typically completed within 2-3 business days, returned via insured delivery across the UK.

Can you recover data from dead laptops or phones?

We achieve 75% success rate for data recovery using professional tools and cleanroom facilities at our London lab. You only pay if recovery succeeds – no data, no charge. We handle all types: liquid damage, drive failures, accidental deletion, encryption issues. Free initial evaluation determines recoverability. Business-critical expedited service available. All work performed under strict confidentiality with secure data handling protocols.

Why choose Fixfactor over Apple Store in London?

Key advantages at our London repair centres: Speed – repairs often completed in hours vs manufacturer’s 5-7 day wait. Data preservation – we don’t factory reset devices, saving setup time and keeping your data. Repair scope – manufacturers typically offer only screen or battery replacements; we handle extensive issues including motherboard faults, liquid damage, and problems Apple won’t touch. Genuine repair vs replacement – we fix the actual issue rather than swapping entire units.

Where can I get Microsoft Surface repairs in London?

We’re Surface repair specialists with proper equipment for these challenging devices at both our London locations. We service all Surface models: Pro series, Laptop series, Book, and Go. Common repairs include screens, batteries, charging ports, and keyboard issues. Unlike Microsoft’s limited repair options (often suggesting costly replacement), we perform component-level repairs. Screen and battery replacements can often be completed the same day at our Wimbledon or Victoria workshops, while component-level repairs may require several days due to their complex construction.

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Latest from Our Blog

Stay updated with repair tips, industry news, and what’s happening at Fixfactor

Fixfactor Moved From Oxford Street To Victoria
After six months at Oxford Street, we’ve relocated to Victoria – a location that better aligns with our vision for accessible, professional device repairs. Our new home at Spaces Victoria positions us closer to London’s business district whilst maintaining the technical excellence Fixfactor is known for. Learning from Oxford Street Our Oxford Street experiment taught
Fixfactor Returned To Oxford Street!
⚠️ Update: We’ve Relocated from Oxford Street to Victoria After six months at Oxford Street, we found a better home for our services.Read about our new Victoria location and why we moved → Original announcement from April 2025: We’re thrilled to announce the reopening of our Oxford Street branch, bringing professional device repairs back to
Anticipating the Future: Predicting AI-Driven Innovations at CES 2024
As the world gears up for CES 2024, there’s an air of anticipation about the breakthroughs that will redefine our technological landscape. At Fixfactor, we’re particularly intrigued by the advancements in AI, especially those that leverage large language models. This year, the buzz is all about AI-driven devices, and we’re excited to speculate on what