Book Your Visit
Choose a time slot, describe the issue – we’ll take care of the rest.
Visit Us In London
Two convenient locations to serve you better
Motherboard Specialist & Other Repairs
Fixfactor Wimbledon
136 Kingston Road, SW19 1LY, London
Opening Hours
2-minute walk from Merton Park tram stop, 10-minute walk from Wimbledon Station. Street parking available.
View Details
All Repairs & Business Services
Fixfactor Oxford Street
4 Winsley St, Mappin House, Spaces, W1W 8HF
Opening Hours
Located in Mappin House (Spaces). Inform ground floor reception you’re visiting Fixfactor. 2 minutes from Oxford Circus.
View DetailsBefore You Book
Essential details to ensure the best service experience
Same-Day Repairs
Our same-day service primarily covers device diagnostics during your visit. For complete same-day repairs, contact us immediately after booking to arrange parts.
- Parts must be ordered 1-2 days in advance
- 50% deposit required for part ordering
- Arrive at least 1 hour before closing
Standard Booking
Simply arrive at your scheduled time. We’ll assess your device and provide an initial quote when possible.
- Device assessment and diagnostics
- 1-3 days for complete service
- Regular updates throughout repair
- Flexible return options available
Short-Notice Bookings
Bookings made less than 24 hours in advance require phone confirmation for part availability.
Advanced Bookings
For appointments over a week ahead, consider paying upfront to secure parts as availability changes rapidly.
Frequently Asked Questions
Quick answers to common booking queries
Most common repairs like screen replacements and battery replacements are completed within 30-120 minutes if we have replacement parts. More complex repairs like motherboard repair or data recovery may take 1-10 days.
We offer same-day repairs if we can arrange the necessary parts for your visit. To ensure this, we require advance notice and a deposit for the repair.
While we take every precaution to protect your data during repairs, we always recommend backing up your important data before any repair service. Unlike many repair shops, we don’t erase devices during standard repairs, but backing up provides additional peace of mind.
We offer a 6-12 month warranty on most repairs, covering the parts and labor associated with the specific repair performed. Microsoldering repairs carry a 3-month warranty. Liquid damage cleaning doesn’t include a warranty unless replacement parts were installed.
We accept all major credit and debit cards, Apple Pay, Google Pay, and cash payments. For business clients, we can also provide invoicing options with payment terms.
Yes, you can reschedule or cancel your appointment up to 2 hours before the scheduled time without any fees. You can do this through your booking confirmation email or by calling our customer service.
Please note: If we’ve ordered specific parts for your repair and you’ve paid a deposit, cancellation may incur a fee to cover return shipping and restocking costs.