Laptop Diagnostics – Find Out What’s Wrong

Laptop Diagnostics Service – Professional Problem Identification

Not sure what’s wrong with your laptop? Our comprehensive diagnostic service identifies the exact cause of your laptop’s problems and provides a clear repair solution with transparent pricing.

When You Need Laptop Diagnostics:

• Laptop won’t boot or turn on
• Charging issues or battery problems
• Keyboard or trackpad malfunctions
• Screen display problems
• Performance issues or random crashes
• Software boot failures
• Overheating or unusual noises
• After liquid spills or physical damage
• Multiple symptoms suggesting complex faults

Our Diagnostic Process:

• Physical inspection – checking for damage, wear, or liquid ingress
• Complete disassembly – accessing internal components for thorough examination
• Module-by-module testing – motherboard, RAM, storage, battery, screen, ports
• Advanced testing equipment – multimeters, oscilloscopes, and thermal imaging
• Replacement part testing – using known-good components to isolate faults
• Liquid damage assessment – if contamination found, we’ll explain next steps

Why Proper Diagnostics Matter: Similar symptoms can indicate completely different problems. A laptop that won’t charge might have a faulty charging port, dead battery, motherboard issue, or simply a broken charger. Boot failures often appear to be software problems but are frequently caused by failing storage drives.

Laptop Brands We Diagnose:

• Apple MacBooks – all models and generations
• Microsoft Surface – laptops and convertible tablets
• Major brands – HP, Dell, Acer, Asus, Lenovo, Toshiba
• Gaming laptops – Alienware, MSI, Razer
• Less common brands – Huawei, Xiaomi, and others (subject to parts availability)

What Sets Our Diagnostics Apart: When we find motherboard problems, we don’t automatically recommend replacement. We perform component-level diagnosis to identify specific failed chips, circuits, or connections. Only when motherboard repair is too expensive, impossible, or risky do we suggest replacement – potentially saving you hundreds of pounds.

Liquid Damage Discovery: If diagnostics reveal liquid damage signs, we’ll contact you immediately. Liquid damage cleaning is a separate service requiring extensive additional work and is not included in the diagnostic fee. We’ll explain the ultrasonic cleaning process, associated costs, and timeline before proceeding. Proper liquid damage treatment must be completed before accurate diagnosis of other faults is possible.

Screen Damage Risk Warning: For certain devices requiring screen removal or adhesive separation (iPads, Microsoft Surface tablets, and laptops with glued screens), there is inherent risk of screen damage during disassembly. By proceeding with diagnostics on these devices, you accept responsibility for potential screen damage. If the screen breaks during diagnostic work, you will be responsible for the cost of screen replacement should you choose to proceed with repairs.

After Diagnostics – Your Options: You’ll receive:

• Detailed fault identification – exactly what’s wrong and why
• Repair quote breakdown – parts, labour, and timeline
• Alternative solutions – if multiple repair approaches exist
• Warranty information – coverage for any work performed

If Your Laptop Can’t Be Repaired: When laptops are beyond economical repair due to parts unavailability or excessive costs, we can often still recover your data. Recovery success depends on the specific fault type and laptop model. We’ll offer data recovery as a final option to salvage your important files.

Important Diagnostic Terms:

• Payment required upfront – diagnostic fee is charged before work begins
• Non-refundable fee – applies regardless of diagnostic outcome
• Credit toward repair – if you proceed with quoted repairs, diagnostic fee is deducted from total cost
• Potential data loss – some diagnostic procedures may affect data; inform us if data preservation is priority

Diagnostic Limitations: Rare or obsolete laptop models may have limited diagnostic capabilities if we lack appropriate test components. For unusual models, contact us first with your laptop specifications and problem description to confirm diagnostic feasibility.

Data Preservation Priority: If your data is more valuable than the laptop itself, inform us before diagnostics begin. This allows us to prioritize data recovery methods and avoid procedures that might compromise file accessibility.

Ready for answers? Book your professional laptop diagnostic service today.