Meet Our Oxford Street Team
The friendly faces behind Fixfactor at our central London location
Darek
Device Repair Expert
Darek takes care of our clients’ equipment, performing repairs and providing expert technical customer service. With his extensive experience, your devices are in safe hands.
Ania
Social Media & Logistics
Ania ensures everything runs smoothly, handling schedules, social media, and customer communications. Her organizational skills make sure your experience with us is seamless from start to finish.
Marcin
Strategic Director
Marcin ensures everything comes together for our clients. Always planning new implementations and visionary projects, he drives innovation at Fixfactor to provide the best service possible.
Professional IT Support in Central London
Located in Spaces coworking at Oxford Street, we provide comprehensive IT support and tech solutions for businesses and professionals. Whether you need on-site assistance, remote troubleshooting, or strategic tech planning, our team is here to help.
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On-site technical support for businesses in central London
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Hardware diagnostics and expert repairs
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Software setup, configuration, and troubleshooting
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Network setup and maintenance
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Data recovery and backup solutions
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Quick response time for urgent technical problems
Our Oxford Street location makes us the perfect partner for businesses and professionals working in central London. We understand the importance of minimal downtime and offer solutions that keep you productive.
AI Setup & Integration Services
We now offer specialized AI configuration services to help you leverage cutting-edge technology in your business and personal workflows. Ask us about our AI coaching, setup, and integration solutions.
Our Services
Professional tech repair and support services for individuals and businesses
Mobile Phone Repairs
Screen replacements, battery replacements, charging port repairs, water damage recovery, and motherboard-level repairs for all brands.
Laptop Repairs
Screen replacements, battery replacements, keyboard repairs, charging port fixes, and advanced motherboard repairs for all brands.
Microsoft Surface Repairs
Specialized repairs for all Microsoft Surface devices, including screen replacements, battery replacements, and motherboard repairs.
Desktop PC Repairs
Motherboard repairs, component replacements, hardware upgrades, and software troubleshooting for all desktop computers.
Data Recovery
Professional recovery of data from damaged hard drives, SSDs, phones, and other storage devices using specialized equipment.
Business IT Support
On-site and remote IT support for businesses, including network troubleshooting, software configuration, and hardware maintenance.
Device Health Checks (MOT)
Complete diagnostics for phones, laptops and PCs to identify potential issues before they become serious problems.
Cyber Safety Audit
System update checks, firewall configuration, antivirus verification, and security recommendations to keep your data safe.
Thermal Service & Deep Clean
Removing accumulated dirt and dust, replacing thermal paste on CPU and GPU, and cleaning fans for optimal performance.
System Optimization
Cleaning unnecessary files, removing autostart programs, and optimizing system performance for faster operation.
Hardware Upgrades
RAM, HDD to SSD conversions, storage expansion, and other performance-enhancing upgrades for your devices.
Tech Pit-Stop Service
30-minute optimization session including cooling system cleaning, battery status check, storage assessment, and performance tuning.
Our Locations
Visit us at one of our convenient London locations
Oxford Street
1St Floor Mappin House (Spaces), 4 Winsley St, W1W 8HF, London
Opening Hours
- Monday-Wednesday: 9am-6pm
- Thursday-Friday: 8am-5pm
- Weekend: Closed
Wimbledon
136 Kingston Road, SW19 1LY, London
Opening Hours
- Monday-Friday: 9am-6pm
- Saturday: 9am-4pm
- Sunday: Closed
Ready to Get Your Tech Fixed?
Book an appointment, get a quote, or contact us now to solve your tech problems