Select Microsoft Surface
Microsoft Surface “Pro“, “Book”, “Go” and “Laptop” repair services below. Get the broken screen,
front glass, faulty battery, charging port issue or liquid damage fixed.
Surface Pro series
Surface Book series
Surface Go series
Surface Laptop
Common Microsoft Surface repairs
Each repair we start with diagnostics to localise
source of faults and apply correct solution.
Water Damage Repair
We have a high success rate of repairing liquid damaged Microsoft Surface devices and we deal with all brands but there is no promise for repair. Pay only if it works !
Broken Screen Repair
Microsoft Surface Pro with broken front glass, touchscreen problems, vertical lines on the screen or nothing on the screen repaired within 3 hours.
Charging Port Repair
We will diagnose the problem with your Microsoft Surface charging port and replace it if is faulty. The repair usually takes 4 hours.

SSD drive upgrade
The SSD flash storage can be upgraded to higher capacity on your Surface Pro 3, Pro 4 and Surface Book series. Choose between 256GB and 2TB SSD capacity.
Data recovery
If your Surface device is seriously damaged, we can still try to recover your files from the SSD drive and help you to get a replacement device from Microsoft.
Battery Replacement
If your Microsoft Surface is powering on but does not hold a charge for too long, you may need a new battery. The repair takes 4 hours and requires booking.
Identifying model name of your Surface
Check the model of your Microsoft Surface laptop by the model number at the back of your device under the back stand. It should look like: 1724 (stands for Surface Pro 4). You can also identify it by the serial number by checking on Microsoft website.

We test Microsoft Surface after each repair
To repair your Microsoft Surface, we need to disassemble it, replace the faulty part and assemble it back. This is complicated process and to make sure everything is working fine, we need to test it. You can test it by yourself while you are in our store but if the repair takes more time or if you send it for repair, we need your password or access to guest account. We won’t be able to test it without it. Your data stay untouched for the whole process of testing and we don’t change any software settings.
Fixfactor – Microsoft Surface repair specialist
As Microsoft Surface devices evolve, offering cutting-edge technology and hybrid functionality, they’re not immune to damage. The latest Surface models come with large, sensitive screens and advanced features, which may require specialized care.
We cater to repairs for all Surface models, including the most recent releases. Common issues we address include broken screens, a prevalent problem due to the larger displays. We also tackle battery issues, which can arise from the device’s intensive power use, charging problems, unresponsive power buttons, and water damage. Our expertise in micro soldering is essential for resolving complex internal damages. Moreover, we provide data recovery and Windows software repair services to ensure your Surface is fully operational.
If you need a repair for your Microsoft Surface, select the specific service you require. Can’t find what you need? Let us know, as we often can still assist. Choose to have your device repaired by courier or visit us in store for immediate service.